Our Returns management mechanism is back with a new highly functional flair to empower enterprises to customize return options for end customers directly from the dashboard.
Our earlier system allowed customers to view their order combination after entering their order ID to log onto the portal. From there, they can select items to be returned and place a return request. Returnable items were determined in accordance with those demarcated as such by the e-commerce company.
However, ClickPost identified the need for enterprises to customize their return options to customers, in case of exceptional and unique cases. After all, the more control given to a company, the more they can provide a hands-on approach with all their services, even returns!
In case an item has been marked as non-returnable, or if say the time period within which an item must be returned has lapsed, the process to make either item returnable has been simplified to the fullest.
Instead of placing a manual request to process the return, enterprises now maintain full admin access to the return mechanisms. This allows you, as a business owner, to customize and push forward return requests on behalf of your customers. You can maintain a level of flexibility that will keep your customers coming back every time.