AI Post Purchase Experience That Drives Revenue

AI-driven tracking and upsells: Delivering a world-class customer experience while driving down your operational costs.

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60 %
lower order
status queries
8 %
higher
lifetime value
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Trusted by 450+ global brands

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  • BG
    We’ve been using Clickpost and it’s genuinely been super helpful. Customers can handle order edits themselves, and the post-purchase upsells have been a solid bonus for incremental revenue.
    Samarth Sindhi

    Samarth Sindhi

    Chief Executive Officer, MarsGHC

  • Birkenstock - Case Study Image
    ClickPost’s team were experts in their systems and integrated seamlessly with ours. They proactively resolved every issue, ensuring a smooth experience.
    Sonali Das

    Sonali Das

    D2C Tech and Product Head, Birkenstock

  • VanillaPura - BG
    Great experience and fantastic support from ClickPost. This immediately cut our top support tickets around order edits, making ROI easy to quantify. Plus, the customization features and upsell tools help increase AOV. Highly recommend.
    Paul Fulton

    Paul Fulton

    VanillaPura

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Capitalize on post-purchase revenue opportunities

Personalized tracking experience with recommendations - Banner
Personalized tracking experience with recommendations
  • fi_10608885 Display product care tips that reduce returns and build satisfaction
  • fi_10209729 Show personalized product recommendations based on purchase history
  • fi_6991662 Power real-time and proactive order status notifications to reduce support load
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Self-serve order editing with upsell plugins - Banner
Self-serve order editing with upsell plugins
  • fi_15773792 Customers update addresses, change items, or adjust quantities themselves
  • fi_15527524 One-click upsell plugins as customers update their orders
  • fi_687305 You control which fields customers can edit and for how long
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Smart returns and exchanges - Banner
Smart returns and exchanges
  • fi_17030717 AI analyzes purchase history, return frequency, and lifetime value
  • fi_14247722 Set policy automations to reward loyalists, deter abusers
  • fi_6451354 Encourage exchanges with AI nudges and contexual offers
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AI-led notifications for higher engagement - Banner
AI-led notifications for higher engagement
  • fi_18587707 Send personalized emails for each customer segment
  • fi_3358688 Product specific care intelligence and pair suggestions to drive upsells
  • fi_5094374 Drive 41% higher engagement with AI personalizations
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Gain complete control over your returns

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Add returns protection fee at checkout

Discourage serial returners while offering flexibility to others.
Add returns protection fee at checkout - Banner - Mobile
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Customize returns workflows

Set returns windows, refund milestones as per your business.
Optimize for your business - Mobile - Banner
Add returns protection fee at checkout - Banner - Desktop
Customize returns workflows - Banner - Desktop
Automate your logistics

Leading carriers, shopfronts, WMS, ERP, OMS

Shopify - Fit
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USPS - Fit
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Returns that Drive Retention

Discover how the most loved brands build customer loyalty with ClickPost
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users-love-us G2 2026 JAN 1 Momentum Leader Jan 2026 1 Highest User Adoption Jan 2026 1 High Performer Mid Market G2 2026 JAN 1
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