NEW Built for Shopify & headless commerce

Drive Repeat Revenue Through Optimized Returns

ClickPost's dynamic policies convert 21% returns to exchanges and keep cash inside your business.

Live in 14 days No code required Shopify, FedEx, UPS ready

Book a Personalized Demo

Trusted by 450+ global brands

21 %

of returns converted to  exchanges or store credits

28 %

revenue recovered from personalized returns policies

31 %

higher NPS with  seamless branded returns

-37 %

returns-related tickets off your customer support team

PROBLEM

BEFORE CLICKPOST

WITH CLICKPOST

Return Processing

Manually processing returns or managing via 3PL with no control over experience.

Branded returns portal that keeps customers within your ecosystem.

NPS & repeat rate

Slow and manual process kills your chances for a repeat purchase.

A hassle-free, delightful experience. Smart incentives upsell exchanges.

CX ticket load

A third of your tickets are status checks on returns you can't even see in one place.

Branded tracking and updates reduce return tickets by 37%, enhancing customer satisfaction.

Return policies

One policy for everyone means abusers win and loyalists feel nothing.

Segment-based policies - free for loyalists, a fee for abusers, applied automatically.

Revenue Recovery

Offer the right deal, to the right customer, at the right moment

Dynamic Incentives Get $20 credit instead of refund rules that fire only when margin allows.

One-click exchange To a different size, color, or variant ships before the return is received.

Keep-it offers Auto-applied on low-value items where reverse logistics cost more than the item.

See a live example

SEGMENTED RETURNS POLICIES

Customers aren't equal. Your policy shouldn’t be either.

ClickPost tiers every returner automatically and applies the policy you set.

Loyal customers Get free returns, printed labels, and priority credit.

New customers Get a default policy with small credit sweeteners.

Serial returners Are routed to store credit only, with a restocking fee applied.

Design your tiers

OPERATIONS & CX

Cut returns tickets by a third. Ship refunds in minutes.

A branded tracking portal, instant approvals, and automated statusupdates, so your CX team stops answering 'where's my refund?" andstarts selling.

Approval rules Auto-accept anything inside your policy; flag the edge cases for review.

Branded notifications Via email + SMS at every step - "received", "inspected", "refunded".

Return analytics by SKU, reason, size - tell merchandising what's actually going wrong.

Tour the ops console

50M+ shipments optimized monthly

We’ve been using Clickpost and it’s genuinely been super helpful. The post-purchase upsells have been a solid bonus for incremental revenue.

Samarth Sindhi

Chief Executive Officer, MarsGHC
ClickPost’s team were experts in their systems and integrated seamlessly with ours. They proactively resolved every issue, ensuring a smooth experience.

Sonali Das

D2C Tech and Product Head, Birkenstock
Great experience and fantastic support from ClickPost. This immediately cut our top post-purchase support tickets, making ROI easy to quantify. Plus, the customization features and upsell tools help increase AOV. Highly recommend.

Paul Fulton

VanillaPura