#1 Returns
Management Software for eCommerce Brands
54% Returns Converted to Exchanges
40% Revenue Retained via Store Credits
Trusted by 450+ global brands
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We’ve been using Clickpost and it’s genuinely been super helpful. The post-purchase upsells have been a solid bonus for incremental revenue.
Samarth Sindhi
Chief Executive Officer, MarsGHC
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ClickPost’s team were experts in their systems and integrated seamlessly with ours. They proactively resolved every issue, ensuring a smooth experience.
Sonali Das
D2C Tech and Product Head, Birkenstock
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Great experience and fantastic support from ClickPost. This immediately cut our top post-purchase support tickets, making ROI easy to quantify. Plus, the customization features and upsell tools help increase AOV. Highly recommend.
Paul Fulton
VanillaPura
Returns policies that adapt to customers.
Not the other way around
Segment customers, apply smarter rules
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Identify customer segments by lifetime value, purchase history, return behavior
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VIPs get premium policies, first-timers get standard terms
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Serial returners get restricted policies that protect margins
Push exchanges, not refunds
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AI-powered exchange nudges based on return reasons
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One-click size/color swaps across your entire catalog
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Store credit incentives to keep money in your ecosystem
Automate from request to resolution
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Branded self-serve returns portal for a seamless experience
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Real-time updates across email, SMS, WhatsApp
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Refunds triggered at your chosen milestone
Returns experiences that keep customers coming back
LTV boosting policy personalizations
Segment customers with our AI. Offer personalized returns for each segment.
Optimize for your business
Use powerful returns analytics. Uncover hidden patterns, identify areas for improvement.
Leading carriers, shopfronts, WMS, ERP, OMS
Returns that Drive Retention
Discover how the most loved brands build customer loyalty with ClickPost