ClickPost Returns Management Software
Uplift your revenue by 30% with
AI-driven personalized returns
Apply personalized policies for every customer segment, tailored by AI. Automate your returns, slash processing time, and promote exchanges over refunds.
Trusted by 450+ global brands
ClickPost directly improves your bottom line
54%
Returns Converted to Exchanges
68%
Higher Post-Purchase engagement
8%
Increased Upsells
ClickPost Returns and Exchanges
Returns Killing Your Business?
Let ClickPost help you to breakout from the endless loop of messy returns
With ClickPost’s real time tracking, customers receive timely updates, significantly reducing WISMO Queries and helping us improve our post purchase experience.
ClickPost’s team were experts in their systems and integrated seamlessly with ours. They proactively resolved every issue, ensuring a smooth experience.
Enhance Customer Experience
AI Personalizes Returns for Every Customer
AI Identifies your loyalists
Treat them like royalty with personalized returns experience, maximize LTV

Personalize returns experiences
Choose which segment gets access to what offers. Optimize policies to deter abuse.



With ClickPost, Win With Exchanges

Advantage Exchange
Do Not Miss An Opportunity To Convert
- Retain customers with hyper-personalized exchange nudges
- Boost Revenue with exchanges for size, colour, or style, right on your Shopify site
- Simplify reconciliation by automating exchange price variance adjustments

The Returns Revolution
Less Manual Efforts, More Peace of Mind
- Automate refunds, offer gift cards or discounts as alternates
- Gain flexibility, trigger refunds at your preferred RTO milestone
- Reduce queries by 60% with Real-time tracking for you and your customers
All the Integrations You Need. One Powerful Platform
Leading Carriers, Shopfronts, WMS, ERP, OMS









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Add AI-powered Magic to Your Returns Experience

Engagement driving notifications
Deliver AI-tailored product care tips along with updates

Power Tailored Offers
Personalized offers and promotions for those who deserve it

Earn Their Trust
Real-time status tracking and notifications at every delivery milestone
Returns that drive Retention
Discover how the most loved brands grow with ClickPost
Frequently asked questions
Everything you need to know about ClickPost’s Returns
How does ClickPost use AI for Carrier Allocation?
ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.
Can ClickPost help reduce delivery costs with optimized carrier allocation?
Order shipment tracking software offers eCommerce businesses better operational control and improved customer retention. By consolidating carrier data on a single dashboard, businesses can automate updates, resolve delivery issues promptly, and gather insights to improve logistics. These tools also enable branded tracking, which can serve as an additional marketing channel to foster loyalty.
Does ClickPost support multi-carrier allocation for different shipment types?
Shipment tracking tools help minimize errors by automating processes such as carrier selection, label generation, and update notifications. Real-time data integration ensures businesses are alerted to delays or misrouting, allowing them to act proactively. This automation reduces manual oversight, streamlines operations, and ensures higher accuracy, ultimately saving time and resources.
Is ClickPost Carrier Allocation customizable to my business needs?
A shipment tracking system is indispensable for industries like eCommerce, retail, manufacturing, and logistics. These systems are also valuable in healthcare for tracking sensitive medical supplies and in food delivery for monitoring perishables. Any industry reliant on timely deliveries and customer satisfaction can significantly benefit from such tools.
Top-notch security certifications

SOC 2
SOC 2 standards for worry-free data security

GDPR
Compliant with data security & privacy

ISO 27001
Internationally certified for information security

ISO 27701
Utmost user privacy for safety of users