ClickPost Tracking Software

Convert Your Tracking Page to
Your #1 Growth Driver

Stop leaving money on the table. ClickPost’s AI powered platform transforms routine order tracking into repeat sales and loyalty

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Trusted by 450+ global brands

ClickPost’s team were experts in their systems and integrated seamlessly with ours. They proactively resolved every issue, ensuring a smooth experience.

With ClickPost’s real time tracking, customers receive timely updates, significantly reducing WISMO Queries and helping us improve our post purchase experience.

Expand your revenue window beyond checkout

Our AI-powered platform turns tracking pages
into personalized shopping experiences

Hyper Personalized 
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Hyper Personalized Tracking
Contextual messaging that 
references location, weather and purchase details
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Smart Product Recommendations
Complementary items with higher conversion rates than standard recommendations
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Care & Styling Intelligence
Item-specific advice that 
reduces returns and increases satisfaction
Time 
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Time
sensitive offers
Promotions tied to delivery 
status, creating natural urgency
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AI Driven Personalized Updates

Notifications That Drive Engagement. Not Just Updates.

The shipping confirmation email has a 4x higher open rate than your marketing messages. 
Yet most brands waste this moment of peak attention with plain text updates.

Standard Tracking

Like getting a receipt from a vending machine - functional, forgettable, and devoid of personality.

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AI Tracking with ClickPost

While your order travels to your customers, help them discover style tips, care secrets, and so much more!

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Refresh your tracking experience with ClickPost
68%
Higher Engagement with AI Personalizations
60%
Reduced WISMO Queries
8%
Increase in Upsells
All the Integrations You Need. One Powerful Platform

Leading Carriers, Shopfronts, WMS, ERP, OMS

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Frequently asked questions

Everything you need to know about ClickPost’s Tracking

How does package tracking software improve customer experience?

Package tracking software improves consumer’s experience by providing real-time updates on shipment status, reducing the uncertainty of waiting. It allows customers to monitor their packages from dispatch to delivery and receive notifications at key milestones. This transparency builds trust and ensures a sense of control, contributing to higher satisfaction and repeat business.

What are the benefits of using order shipment tracking software for eCommerce businesses?

Order shipment tracking software offers eCommerce businesses better operational control and improved customer retention. By consolidating carrier data on a single dashboard, businesses can automate updates, resolve delivery issues promptly, and gather insights to improve logistics. These tools also enable branded tracking, which can serve as an additional marketing channel to foster loyalty.

How can shipment tracking tools reduce shipping errors and improve efficiency?

Shipment tracking tools help minimize errors by automating processes such as carrier selection, label generation, and update notifications. Real-time data integration ensures businesses are alerted to delays or misrouting, allowing them to act proactively. This automation reduces manual oversight, streamlines operations, and ensures higher accuracy, ultimately saving time and resources.

What industries can benefit from using a shipment tracking system?

A shipment tracking system is indispensable for industries like eCommerce, retail, manufacturing, and logistics. These systems are also valuable in healthcare for tracking sensitive medical supplies and in food delivery for monitoring perishables. Any industry reliant on timely deliveries and customer satisfaction can significantly benefit from such tools.

What are the cost implications of using a shipment tracking solution?

While the costs of shipment tracking software vary depending on features and scale, these tools typically offer substantial savings in the long run. They reduce expenses by minimizing shipping errors, enhancing operational efficiency, and improving customer retention. Many solutions provide scalable pricing options, allowing businesses to align costs with their logistics needs.

How does shipment tracking software help in managing returns and reverse logistics?

Shipment tracking software simplifies reverse logistics by enabling transparent tracking of returns from initiation to resolution. It automates the creation of return labels, updates customers on the status of their returned items, and provides businesses with actionable insights to improve processes. This streamlined management reduces costs and improves customer satisfaction, even during post-purchase interactions.
Top-notch security certifications
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SOC 2
SOC 2 standards for worry-free data security
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GDPR
Compliant with data security & privacy
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ISO 27001
Internationally certified for information security
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ISO 27701
Utmost user privacy for safety of users