Looking for ParcelLab Competitors and Alternatives?

Here's an unbiased comparison of Best Competitors & Alternatives to ParcelLab across 12 objective parameters.


 

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BEST PARCELLAB COMPETITORS AND ALTERNATIVES

 

Parameters Narvar ClickPost Shippo Shipstation WeSupplyLabs ParcelPerform
Branded Tracking Page
Advanced
Advanced
Intermediate
Basic
Basic
Intermediate
Cross selling during tracking
Basic
Advanced
Intermediate
Intermediate
Intermediate
Basic
Tracking updates to customers
SMS, Email, Whatsapp
SMS, WhatsApp, Email
Email
Email, SMS
Email, SMS
Email, SMS, Webhooks
Returns Management
Intermediate
Advanced
No
Intermediate
Intermediate
No
Shipping Delay Management
Basic
Advanced
No
No
No
No
Integrated tracking dashboard
Yes
Yes
No
Yes
No
No
Failed deliveries Management
No
Yes
No
No
No
No
Provides shipping rates
No
No
Yes
Yes
No
No
Analytics
Yes
Yes
No
No
Yes
Yes
Delivery Date Prediction
Yes
Yes
No
No
Yes
No
Multi-carrier integration
Yes
Yes
Yes
Yes
Yes
Yes

 

 

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Top 10 Best ParcelLab Competitors and Alternatives [2021 Updated List]

 

1) ClickPost

Overview: 

ClickPost is leading the charge when it comes to optimal shipping software services. It uses technology to improve and enhance shipping operations as well as post-purchase customer experience and brand promotion.

Features: 

- Lets you integrate with 130+ global carriers, storefronts like Shopify and Magento, and virtual marketplaces like Amazon. 

- Enables you to manage all orders with all carriers through a uniform dashboard.

- Order manifestation, which includes order creation, shipping labels and AWB generation and order pickup, are carried out through use of a single API. 

- Makes use of dual API integrations to ensure tracking updates are provided in real-time and automatically pushed to customers via the branded tracking page as well as Whatsapp, SMS and Email.

Pros: Fastest carrier integrations on the market are available through ClickPost which is also known for its easy-to-use platform. 

Cons: ClickPost is suitable for larger enterprises as opposed to SMBs.

 

2) Shippo 

Overview: 

Shippo is a California-based company that provides shipping software for multicarrier integration and automation of basic shipping services.

Features:

- Lets you integrate with more than 85 carriers and various storefronts

- Shipping rates with various carriers can be compared to select cost-effective carriers for each order.   

- Shipping labels are created automatically for new and existing orders and include customs clearance information. 

- Estimated Time of Delivery is displayed for products on the respective product pages. 

- Tracking updates shared via branded tracking page and email notifications. 

Pros: Shippo enables you to select carriers based on the cheapest shipping rates available. 

Cons: Hidden charges may arise when using Shippo and customer support is minimal.   

 

3) ShipStation 

Overview:

ShipStation is a US-based platform for multi-carrier integration. It also provides services for inventory management and discounted shipping rates. 

Features:

- Lets you integrate with more than 70 different carriers and sales channels 

- Inventory can be synchronised across Enables multi-channel inventory synchronisation for simple stock appraisal. 

- Bulk printing of shipping labels with discounted shipping fees is enabled.  

- Displays order statuses and tracking updates on a branded tracking page for customers. 

- Branded shipping labels and a branded returns portal are made available.   

Pros: ShipStation is highly effective when it comes to inventory management and stock appraisals. 

Cons: ShipStation’s platform tends to glitch when handling high volumes and minimal support is available.  

 

4) ParcelPerform 

Overview: 

ParcelPerform operates in the US as a highly effective shipping software to help ecommerce businesses with their order tracking and data management.

Features:

- Let's you integrate with more than 600 global carriers and other platforms. 

- Customers receive tracking updates on a branded tracking page as well as via email and SMS. 

- Provides a customer service toolkit that increases response time to customer queries.    

- Analytics reports on order tracking are shared regularly. 

Pros: WISMO Calls can be reduced with the help of ParcelPerform through increased response times.  

Cons: ParcelPerform has been known to suffer from repeated glitches. 

 

5) Narvar

Overview: 

Narvar is one of the most well-known shipping software currently operational in the US. It helps ecommerce businesses improve the post-purchase customer experience.

Features:

- Lets you integrate with over 350 carriers, storefronts and other support partners

- Automatic notifications to customers with tracking updates sent by SMS, email, and branded tracking page. 

- Provides a returns portal that enables customized rules for returns and exchanges.   

- Customers can pick up orders from concierge stations instead of home delivery.

Pros: Narvar provides a platform with a wide range of customizable features.   

Cons: Narvar does not provide order tracking updates in real-time. 

 

6) WeSupplyLabs 

Overview: 

WeSupplyLabs is based out of Philadelphia and actively works with ecommerce businesses to improve shipping operations via automation. 

Features:

- Let's you integrate with over 100 carrier partners, shop fronts, and other ecommerce platforms. 

- Automatic sending of tracking updates and estimated delivery dates to customers.  

- Both branded tracking pages and branded returns portal are made available.

- Customers can choose to opt for pickups from stores or curbside. 

Pros: WeSupplyLabs is highly effective when it comes to branding and improving customer experience. 

Cons: WeSupplyLabs performs very slow carrier integrations. 

 

7) EasyShip

Overview: 

EasyShip is a US-based company that provides discounted shipping rates. This platform also focuses on customer experience and order tracking.

Features:

- Lets you integrate with more than 250 global courier partners, marketplaces and other platforms

- Shows comparative reports of shipping rates for different carriers to make cost-effective selections. 

- Rates at checkout are offered dynamically which improves customer checkout conversions. 

- Single platform for order management as well as shipping label printing.

Pros: EasyShip offers a simple platform that is easily navigable and efficient.

Cons: EasyShip’s platform is not technically designed to handle large order volumes. 

 

8) Convey 

Overview: 

Convey is a shipping management and carrier integration software that is operational largely in the US and uses predictive analysis to improve customer experience. 

Features: 

- Lets you integrate with a large number of carriers and ecommerce support partner platforms  

- Estimated delivery date is predicted and displayed to customers 

- Tracking updates are sent to customers automatically. 

- Shipping operations are improved through careful predictive analytics.

Pros: Response time to customer queries can be made faster with Convey. 

Cons: Convey does not offer many branding-related services or shipping exceptions management.

 

FAQs on ParcelLab Alternatives & Competitors

 

q1. Which is the best parcelLab Competitor ?

Answer: ParcelPerform provides a data toolkit for logistics operations. However, there are many competitors and alternatives to it that offer even more services in a cost-effective platform. These are 1)ClickPost, 2) Narvar,  3) Shippo, 4) ParcelPerform, and 5) WeSupplyLabs. To provide a distinct set of services, each of these firms employs a variety of tech-enabled resources. WeSupplyLabs and ParcelPerform streamline your delivery operations, while ClickPost and Narvar aid customers with their post-purchase experiences.

 

q2. How to choose the best parcelLab Alternative?

Answer: Take a look at this quick guide to choose the best parcelLab competitor and alternative. First examine the platform's serviceability, the geographical range it can serve, and the number of orders per month you'll be able to send. Shipping services are the second factor. To assess whether the services are right for you, you must have a thorough grasp of the options available. The tracking Visibility is the next point to address. The technological capabilities of the aggregator are crucial in this case. The customer receives automated messages in real-time as a result of efficient tracking. Fourth is the Costs. It must be weighed against the overall profitability of the services provided.

 

q3. What Is ParcelLab?

Answer: ParcelLab is an operations experience management platform that helps ecommerce businesses more effectively utilise their operational data. Through this platform, ecommerce businesses can integrate with multiple carriers and proactively interact with customers to share information. Through this platform, your ecommerce platform can be branded and personalized. It also provides analytics reports as well as returns management services. 

 

Q4: Which is the best ParcelLab alternative?

Answer: There are a great many companies that work effectively to provide logistics solutions but the best ones to look at are the most advanced ones.  The ParcelLab alternatives that are most ecommerce businesses prefer are ClickPost, Narvar, Shippo, WeSupplyLabs and ParcelPerform. These companies each provide a wide and varied range of services depending on your needs. Shippo and Shipstation are two companies that provide discounted shipping rates. Narvar and ClickPost are excellent for post-purchase customer experience, with ClickPost having the added advantage of speedy tracking updates. WeSupplylabs and ParcelPerform are great for analytics and operations management.

 

Q5: What are the criteria for selecting the best ParcelLab alternative?

Answer: As you are going to have to select the best ParcelLab alternative from multiple options available, here are 5 main criteria to help you in your decision. 

Firstly, the serviceability of the software is important, i.e, it should be operational in the area you require and be capable of handling the order volumes you deal with.

Secondly, shipping services offered by the software in question are of extreme importance. These services must fall in line with your business needs and provide you the most benefit. 

Thirdly, you need to ensure that the software provides optimum visibility. This means tracking updates and order management must be done in real-time with the help of the most advanced technological updates. 

Fourthly, the cost of the shipping software is of the highest importance and this cost must be offset against both the services being offered as well as the benefit received from the employment of the software. 

 

Q6: How do you track orders with ParcelLab?

Answer: Tracking an order with ParcelLab is an easy process once you are integrated with the ParcelLab platform. After entering the ParcelLab dashboard, simply enter the identification code (AWB or unique number) assigned to the order you wish to track into the ParcelLab tracking page. Once you have done this, you will be able to see the current status of the order and track its movements.

 

Q7: Why do people shift from ParcelLab to other alternatives?

Answer: When ecommerce businesses finish scaling up and begin perfecting their existing logistics infrastructure, they typically choose to shift from ParcelLab to other alternatives. This is largely due to the post-purchase customer experience improvements offered by more advanced ParcelLab alternatives as well as enhancements offered to overall shipping operations in the form of exceptions management, faster tracking and brand promotions.

 

Q8: When should I start looking for ParcelLab alternatives?

Answer: As an ecommerce business, the best time for you to start looking for ParcelLab alternatives is when you’re looking to optimise and enhance your shipping operations. There are a wide variety of complex issues that you may be facing that a ParcelLab alternative would be able to more effectively address. In addition to that, when you’ve reached a pinnacle of growth and are looking to perfect it, you need a more holistic solution. These ParcelLab alternatives should be able to help you monitor and improve carrier performance, deal with shipping and return exceptions and enhance order tracking protocols for post-purchase customer satisfaction. 

Software Founded in Headquarter Founder Employees Location Served Revenue
ClickPost 2015 India Naman Vijay, Prashant Gupta 100+ U.S.A, UK, IN, CA, AU, JP, etc. $2.4M
Shippo 2013 San Francisco (U.S.A. (United States) Laura Behrens Wu Simon Kreuz Max Diez 260+ U.S.A. (United States) $64.4M
ShipStation 2011 Austin, Texas Jason Hodges, Byron Weir 270+ U.S., Canada, Australia, and the UK $39.9M
ParcelPerform 2013 Singapore Arne Jeroschewski 110 Singapore, Vietnam, Germany $8.7M
Narvar 2012 San Mateo, CA Amit Sharma 312 North America, Europe, India $38.6M
WeSupplyLabs 2008 Pennsylvania, US Dragos Rus, Virgil Ghic 50 United States, UK, India, Japan N/A
Easyship 2014 New York, US Tommaso Tamburnotti, Augustin Ceyrac 130+

AU,CA,FR,GE,HK,NL,SG,U.S.A

$18.1M
Convey 2013 Austin,TX Carson Krieg, Jenny Bebout, Dan Bebout, Rob Taylor 100 US, United Kingdom, India, Japan $14.5M

 

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