Return Label: Simplified Definition

A return label is the sticker or paper adhered to a product or a box that contains all the necessary information to enable reverse shipment. A return label generally contains the destination address, shipment type, and a barcode containing all necessary information. Returns labels are generated and provided to customers when they need to return or exchange a product that has been purchased online. The shipping charges may have been paid by the seller depending on their terms and conditions. In some cases, the customer may have to bear the shipping charges.

Return Label: Technical Definition

ClickPost defines a return label as the document stuck to a package or a box that contains all necessary information for reverse shipment from the end customer like shipping address, destination address, shipment type, and necessary barcodes, which is generally provided by the ecommerce business to enable customers to ship back products for return or exchange, with the expectation that the customer themself will take necessary steps to enable reverse shipping. 

How do I get a return shipping label?

If you are a customer, you can get a return shipping label by contacting the platform you purchased your product from. The return shipping label is generally generated automatically when your return request is accepted. It will be available through the marketplace or will be emailed to you. You need to print out the return label and adhere it to the box by yourself.

In case you are a seller or merchant, you need to contact your shipping service provider to get details on how to generate a return label. You should also be able to do it from the platform you use to generate your usual shipping labels.

How do I create a return label for a package?

If you are a customer, you can create a shipping label by requesting to return the product. Once the return request is accepted by the seller, your return label should be generated by them and provided to you. You may need to pay for reverse shipping depending on the return policy of the merchant.

In case you are an ecommerce business owner, please contact your shipping service provider for specifics on how to generate a return label. You can also generate a shipping label from the platform you use to ship your orders and provide it to your customer. You may need to pay for it depending on your return policy.

What does a return label look like?

A return label generally looks like a normal shipping label and contains all necessary information such as origin and destination address, shipment type, and payment details. Depending on the return policies, it might be prepaid, or you may need to pay for reverse shipping. If payment is required, the amount will be shown on the return label. The return label will also contain a barcode that contains all the necessary information.

How do prepaid return labels work?

A prepaid return label works like a normal shipping label where the end customer does not have to pay anything as the required charges have already been paid by the seller. The customer is only required to drop the shipment at the designated drop point for the reverse shipment. In some cases, pickup from home may also be available.

Where can I print a return label?

Once a return label has been provided to you by the merchant, you can print it at home if you have the necessary equipment. A black and white printer should be adequate for the same. In case you do not have the necessary equipment, you will need to get the label printed from some professional printing service provider.

Can I make my own return shipping label?

You can create your own shipping label with the help of some courier companies that let you create shipments and print labels from their websites. You will need to go to their website and provide the necessary details for the shipment. You can also schedule a pick-up time if the service is available. Once this is done, your return label will be generated and you can drop off or hand over the shipment as required.

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