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Experience ClickPost

Discover how ClickPost helps with optimizing your post purchase experience across tracking, returns and exchanges.

Experience / Tracking

Increase Add to Carts

Customers won't buy if they don't know you deliver to them or when it'll arrive. Answer these questions on the product page, and turn more browsers into buyers.

Tracking

Between checkout and delivery, your customer checks tracking 4-6 times. Turn every check into an upsell opportunity with AI-powered personalization.

Returns and Exchange

Every return is a retention opportunity or a lost customer, depends on how you handle it. Smart segmentation, branded portals, and easy exchanges turn refunds into repeat purchases.

Select an experience
Increase Add to Carts Increase Add to Carts
Check Serviceability
Display EDD on Product Page
Tracking Tracking
Branded tracking page
AI Enhanced Updates
Smart Product Recommendations
AI Enhanced Notifications
Returns and Exchanges Returns and Exchange
AI Customer Segments
Branded Returns Portal
Nudge to Exchange
Experience Exchanges
Exchange Preference
Site Wide Exchanges
Exchange Product Page
Pick Up or Drop Off
Payment Options
Experience Returns
Return Reasons
Return Options
Refund Modes
Submit Return Request
Reverse Tracking
Book a demo Back to main site
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Increase Add to Carts - Serviceability

Instant serviceability check at pincode level

Increase Add to Carts - Product Page with EDD

Show estimated delivery dates before they decide to buy

Self-serve tracking which embeds in your app or website.

Returns Experience Page - AI enhanced updates - 2x

Personalized product care instructions for every item.

Returns Experience Page - Smart Product Recommendations - 2x

Behavior based product suggestions to encourage upsells.

Tracking - AI tracking email - 2x

Delightful and personalized enhancements that increase customer satisfaction.

Returns and Exchange - AI Customer Segments

Set your thresholds. AI segments customers on purchase behavior.

Returns and Exchange - Branded Portal

Self-serve returns portal for a seamless customer experience.

Nudge to Exchange - 2x

Encourage easy exchanges with personalized offers.

Exchange Preference - 2x

Offer multiple exchange options to increase convenience.

Site Wide Exchanges - 2x

Enhance customer delight with seamless site wide exchanges.

Exchange Product Page - 2x

A seamless exchange flow that increases conversions.

Pick Up or Drop Off - 2x

Let customers select a preferred option to initiate an exchange.

Payment Options - 2x

Offer store credits, or refund variance amount options.

Return Reasons - 2x

Understand why customers want to return for necessary improvements.

Return Options - 2x

Let customers choose preferred return option.

Refund Modes - 2x

Offer multiple refund modes, including store credits to retain revenue.

Submit return and exchange - 2X

A hassle-free returns experience that brings customers back.

Reverse Tracking - 2X

Reduce customer queries and let them know the status of their return or exchange requests.

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