%20%20-%20Menu.svg){kind=small}
Delivery decisions trained on 5 billion+ shipments.
Trusted by operations teams at 600+ brands.
ClickPost streamlines operations across multiple parties and acts as a logistics enabler for us.
Kailash S.
Operations Team
The post-purchase upsells have been a solid bonus for incremental revenue.
Samarth Sindhi
CEO
With ClickPost, every courier booking happens from one panel, B2B, B2C, Quick Commerce.
Nikhil Rangari
AVP Operations
9%
lesser RTOs
~100%
on-time deliveries
ClickPost is the heartbeat of our operations.
Piyush Kumar
AVP Operations
AI Allocation is like moving from riding a tricycle to a sports bike.
Anirudh Likhite
SVP Supply Chain & Procurement
-2.png?width=220&height=123&name=image%20(2)-2.png)
The real-time tracking statuses are reassuring for teams and customers.
Rajat Mehra
Product Manager
10%
Faster Delivery TAT
33%
RTO reduction
Order creation used to take whole-day. Now with ClickPost allocation is real time, and if partner A fails it automatically routes to partner B.
Pulkit Chaturvedi
Head of Supply Chain
Returns with ClickPost have increased our NPS
Anshu Kumar
Logistics & Customer Delight Lead
Tracking, carrier allocation and returns have become seamless with ClickPost.
Vipin Kumar
Senior Director Supply Chain
80%
NDRs solved in 24H with Parth AI.
100%
AI NDR Calling with Parth
Smart alerts, single-dashboard visibility into every breach have lifted productivity.
Soumyadip Singha
Operations Manager
We have reduced complaints by 20% in 6 weeks.
Nayana Chethan
Head of Customer Support
Every decision from the
buy button to the next order
Made right, in real time. So a wrong call never becomes an RTO, a margin hit, or a lost customer.
Which carrier gets this order?
600+ carriers pre-integrated with a single API. The right one auto-selected for every shipment. Spend 22% less on shipping.
When will it arrive?
Delivery estimates scored per pincode, carrier and SKU for PDPs and tracking page. Accurate promises you can keep.
Wrong size or address?
Let shoppers fix the order themselves before it ships, right in Shopify. 40% lesser support costs.
Where's my order?
Branded tracking with live updates across all channels. Unified tracking for teams for all couriers. 60% lesser WISMO.
Is this COD order genuine?
An AI voice call confirms intent before dispatch and nudges for prepaid conversion. RTO prevented pre-dispatch.
The courier couldn't deliver. Now what?
Automated NDR journeys capture customer feedback to recover the order. RTO reduces by 40%.
Refund, or keep the sale?
A self-serve returns portal with exchange-first flows and automated refunds. 54% returns become exchanges.
How do they stay updated?
Proactive WhatsApp, SMS and email updates at every milestone. Customers stop chasing, support stops firefighting.
Powered by the largest
delivery dataset in commerce
Signals in, decisions out. For every milestone, ClickPost weighs relevant signals
across its network to take the right call. And keeps getting sharper.
200B+
delivery data signals
- Promise date: Thursday, Jul 17
- Assign Carrier A, best for 560037
- Converted COD to prepaid
- Reroute if Carrier A's SLA slips
- Recover failure, reschedule same day
- Order status query auto-responded
- Stuck at source: Carrier B auto-alerted
Purpose-built AI models that deliver
on the promises you make
Voice AI
Confirms COD buyers, recovers failed deliveries, at work 24x7.
.webp?width=1227&height=1155&name=Container%20(21).webp)
Allocation AI
The right carrier for every order. Evaluated real-time on cost, SLA, RTO%.
Experience AI
Agentic support that resolves post-purchase queries, across channels.
.webp?width=1212&height=496&name=div%20(2).webp)
Predictive AI
Catches exception before customer impact. Course corrects to deliver.
However you ship,
it runs on the same engine
Add a lane, a warehouse, a country, and the decisions carry over
D2C shipments
Full stack post-purchase: unified carrier management, tracking, exceptions and returns.
B2B and bulk shipments
Automations and visibility for part-load bulk, appointment-based and internal movements.
Quick commerce
Serviceability, carrier allocation and custom tracking for D2C hyperlocal deliveries.
Cross border
Logistics intelligence for brands shipping worldwide.
Stays ahead of risks
with proactive carrier intelligence and shipment visibility across forward and reverse.
15,000 B2B shipments streamlined
every month, with a fully automated system to book, track and manage PODs
2 hour express deliveries
From their own stores, powered by real-time hyperlocal intelligence
International shipping intelligence
Enables them to deliver their unique styles across the globe.
.webp?width=1008&height=568&name=Group%202147224853%20(1).webp)
4.8 ★
out of 5 stars on G2.com
Resources to help
operations teams become resilient
-
Playbook
Reduce RTOs in 90 days
A practical, step-by-step guide for a 25% RTO reduction.
-
Comparison
ClickPost vs Alternatives
Feature-by-feature comparison. See where ClickPost leads.
-
Resources
Tech blogs
How we make billions of delivery decisions, in seconds across the network. -
Resource
eCommerce Blogs
Brief reads on shipping, AI logistics optimizations and more.
-
Tools
Assessments
Know where your D2C operation stands and learn the gaps.
-
Resources
Ebooks
In-depth guides for logistics, CX and operations teams
.webp)
.webp)
.webp)
.webp)
.webp)
Easily integrates with all
your systems
- 600+ Carrier Partners
- 75+ Communication Gateways
- 50+ Storefronts, OMS, WMS
-
Shopify
-
Limechat
-
Klaviyo
-
Plivo
-
Delhivery
-
Blue Dart
-
Shadowfax
-
Fedex
-
Easyecom
-
India Post
-
ExpressBees
