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Automated returns & Exchanges with a self-serve portal, tracking, policies & analytics.
ClickPost Returns & Exchanges streamlines return and exchange management with automation, refunds, and a self-serve portal. Customers get real-time tracking, automated updates, and quick refunds. Merchants manage all return and exchange requests in one dashboard with customisable policies, eligibility rules, and reasons. Detailed return analytics and reporting give insights to cut costs and boost repurchases. Setup is fast, with everything ready in under 30 minutes.
- Automated self-serve portal for easy returns, exchanges & refunds.
- Dashboard to manage, track, and resolve return & exchange requests.
- Process refunds to via gift cards or original payment methods.
- Customizable return and exchange policies, rules, and eligibility.
- Analytics & reporting with insights on return and Exchange trends.
Languages
English
Categories
Pricing
Free
Free to install
Free till 25 requests per month. $0.35 per extra return
- Automatic / Manual Approval
- Gift Card & Shopify Refunds
- Automated / Manual Refund Trigger
- Return Labels
- Email Notifications
- Branded Tracking Page
- Email & Chat Support
Pro
$15 / month
Includes 60 requests per month. $0.35 per extra return
- Automatic / Manual Approval
- Gift Card & Shopify Refunds
- Automated / Manual Refund Trigger
- Return Labels
- Email Notifications
- Branded Tracking Page
- Email & Chat Support
7-day free trial
Pro + grow
$50 / month
Includes 200 requests per month. $0.35 per extra return
- Automatic / Manual Approval
- Gift Card & Shopify Refunds
- Automated / Manual Refund Trigger
- Return Labels
- Email Notifications
- Branded Tracking Page
- Email & Chat Support
7-day free trial
Enterprise
$700 / month
Includes 2000 requests per month. $0.35 per extra return
- Everything in Pro Plan +
- Al-powered Tracking Page
- Multiple Themes Available
- Unlimited Carrier Integrations
- 24/7 Premiuma Support
- Dedicated Account Manager
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (11)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Onboarding is simple and well guided, and the configurations are easy to understand. Their support team is quick and amazing. The dashboard is also clean and well organized, making returns or exchanges easy to process. Overall, it’s truly great value for money.
Loving the experience so far. This self-serve branded portal is easy for customers, and the dashboard gives us full visibility of every return, refund, and exchange. Setup was quick and the support team is always available to jump on a call.
The app made our returns process super easy. Customers raise requests quickly, and refunds get processed automatically. Setup was smooth and hassle-free.
Support
App support provided by Clickpost.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, gift cards, store credit
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View customers
Customer data
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Edit products
Inventory, product listings, products, or collections
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Edit orders
Assigned fulfillment, order fulfillments, merchant managed fulfillment, order edits, all order details for the last 60 days, returns, or third-party fulfillment
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View and Sync Discounts
Discount codes and promotions
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Edit gift cards
Adjusting gift cards or gift cards
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Edit store credit
Store credit account transactions or store credit accounts
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Edit other data
Price rules, locations, or inventory of products and their variants
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