ClickPost Returns & Exchanges
- Pricing
-
Free to install. Free trial available.
- Rating
- 5.0 (17)
- Developer
- Clickpost - RP
Featured images gallery
Automated returns & Exchanges with a self-serve portal, tracking, policies & analytics.
ClickPost Returns & Exchanges streamlines return and exchange management with automation, refunds, and a self-serve portal. Customers get real-time tracking, automated updates, and quick refunds. Merchants manage all return and exchange requests in one dashboard with customisable policies, eligibility rules, and reasons. Detailed return analytics and reporting give insights to cut costs and boost repurchases. Setup is fast, with everything ready in under 30 minutes.
- Automated self-serve portal for easy returns, exchanges & refunds.
- Dashboard to manage, track, and resolve return & exchange requests.
- Process refunds to via gift cards or original payment methods.
- Customizable return and exchange policies, rules, and eligibility.
- Analytics & reporting with insights on return and Exchange trends.
Languages
English
Works with
- USPS
- UPS
- DHL
- Fedex
- Shiprocket
- Delhivery
Categories
Pricing
Starter
Free to install
Free till 25 requests per month. $0.35 per extra return
Features
- Automatic / Manual Approval
- Manual Label Upload & Trigger
- Self-service Returns Portal
- Return Shipping Labels
- Refund Automations
- Photo Uploads for Returns
- Branded Tracking page
- Email Notifications
Pro
$15 / month
Includes 60 requests per month. $0.35 per extra return
Features
- Includes all features from Starter Plan
- Unlimited Return Policies & Workflows
- Priority Live Chat and On-call Support
- Gift Cards & Store Credit Refunds
- New Carrier integration on request*
- Variant Exchange
7-day free trial
Pro + grow
$50 / month
Includes 200 requests per month. $0.35 per extra return
Features
- Includes all features from Starter Plan
- Unlimited Return Policies & Workflows
- Priority Live Chat and On-call Support
- Gift Cards & Store Credit Refunds
- New Carrier integration on request*
- Variant Exchange
7-day free trial
Enterprise
$700 / month
Includes 2000 requests per month. $0.35 per extra return
Features
- Everything in Pro Plan +
- Al-powered Tracking Page
- Multiple Themes Available
- Unlimited Carrier Integrations
- 24/7 Premium Support
- Dedicated Account Manager
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (17)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Loving the recent automations-they’ve reduced manual effort and made our returns and exchanges much more efficient.
Very easy to set up and use, also the team is very responsive. It’s simplified our returns process significantly and saved our team a lot of time. Definitely recommend!
Clickpost Returns & Exchange is a fantastic returns partner for our business!
We’re able to get support directly via chat for any queries or technical questions, and they always get back to us quickly. The workflows around returns and exchange configurations are simple, flexible, and easy to customize based on our requirements.
Support
App support provided by Clickpost - RP.
Resources
Developer
Launched
June 27, 2022
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, gift cards, store credit
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View customers
Customer data
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Edit products
Inventory, product listings, products, collections
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Edit orders
Assigned fulfillment, order fulfillments, merchant managed fulfillment, order edits, all order history for the last 60 days, returns, third-party fulfillment
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Edit discounts
Discount codes and promotions
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Edit gift cards
Adjusting gift cards, gift cards
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Edit store credit
Store credit account transactions, store credit accounts
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Edit other data
Price rules, locations, product and variant inventory
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