Returns Protection

Free Returns for Your Shoppers. Zero Cost to Your Margins

Let shoppers fund their own free returns with a paid checkout widget. ClickPost keeps return label costs off your P&L, native to Shopify.

Free Returns for Your Shoppers. Zero Cost to Your Margins

Trusted by 600+ global brands

The math on a single fee

Set your order volume, opt-in rate, and fee. The revenue below is what shoppers fund instead of your P&L

$
%

Illustrative model. Label spend assumes a 20% return rate at $8 a label.
On a demo we run it against your real numbers.

New revenue a year
 
 
protected orders a year
 
return label spend funded by shoppers

On top of the exchange conversion in your returns flow, where 54% of returns stay as exchanges.

Three steps. Live in your checkout the same day

No redirect, no custom build, Returns Protection ships as a native Shopify checkout extension

Shopper opts in at checkout

Shopper opts in at checkout

A native widget offers free, unlimited returns for a fee you define.
You collect the fee

You collect the fee

Added like any line item and taxed on your existing Shopify setup.
Protected orders return free

Protected orders return free

Protected orders see free-return messaging. Unprotected orders can carry label charges.

Built to configure, measured to the order

Configurable by design
  • Frame 1618873250 (4)

    Flexible pricing

    Fixed, percentage, or tiered. Change it anytime, applied in real time.

  • Frame 1618873243 (1)

    Native checkout

    A Shopify checkout extension. No custom build, match it to your storefront.

  • Frame 1618873241 (17)

    Connected returns

    Protected orders get free-return confirmation. The fee is auto-excluded from returnable items.

Measured from day 1
  • Frame 1618873486

    Adoption

    Share of orders protected, tracked daily.

  • Manual carrier lookups

    Return behavior

    Protected orders compared against non-protected, side by side.

Easily integrates with all your systems

  • 600+ Carrier Partners
  • 75+ Communication Gateways
  • 50+ Storefronts, OMS, WMS
  • Shopify
  • Magento
  • Klaviyo
  • Attentive
  • Shipbob
  • Shiphero
  • UPS
  • USPS
THE LEADER IN POST-PURCHASE

Powering 600+ leading retail brands

From the first tracking scan to the final return, ClickPost powers everything that happens after checkout.

  • BG

    We’ve been using Clickpost and it’s genuinely been super helpful. The post-purchase upsells have been a solid bonus for incremental revenue.

    Samarth Sindhi
    Samarth Sindhi
    Chief Executive Officer, MarsGHC
  • Birkenstock - Testimonial Image

    ClickPost’s team were experts in their systems and integrated seamlessly with ours. They proactively resolved every issue, ensuring a smooth experience.

    Sonali Das
    Sonali Das
    D2C Tech and Product Head, Birkenstock
  • VanillaPura - BG

    Great experience and fantastic support from ClickPost. This immediately cut our top post-purchase support tickets, making ROI easy to quantify. Plus, the customization features and upsell tools help increase AOV. Highly recommend.

    Paul Fulton
    Paul Fulton
    VanillaPura
  • GOPURE - Slider BG

    ClickPost helped us create a return experience that fit our business instead of forcing us to fit the platform. They customized our workflows without additional costs or developer support. The automation they built for our returns, freed up 5 hours a week.

    Sandy Vangyi
    Sandy Vangyi
    Director of CX, GOPURE
Proof & recognition

Rated 4.8 on G2. Named a Leader in returns. Enterprise-grade security.

users-love-us G2 2026 JAN 1
Momentum Leader Jan 2026 1
Users Most Likely To Recommend - G2
m5_badge_high_performer
Enterprise-grade certifications
ISO 27001 SOC 2 Type II GDPR Compliant CCPA Compliant
4.8 Ratting Stars - White
4.4 Rating Stars White 4.4

Stop Paying for Returns
Out of Pocket

Free returns win customers but wreck margins. With shopper-funded coverage, the fee at checkout pays for the label, so your margin stays intact and your return rate stops hurting.