For every eCommerce retailer, shipping their product to customers is the most critical stage in business. Over the years, many shipping automation platforms have emerged that seek to streamline the process.
Though these software have different features and facilities, they all have in common certain factors. From creating orders, allotting carriers, and managing returns to global fulfillment, they tend to almost all aspects of shipping.
Shipping software like EasyShip and EasyParcel are two popular ones in the market. If you want to invest in either software, this article is right for you. We look at EasyShip vs. EasyParcel in depth to understand their features and suitability for eCommerce businesses.
2) About EasyShip
EasyShip is a cloud-based SaaS platform that caters to shipping needs and order fulfillment in over 220 regions. They have an impressive network of global carriers, especially for countries in Europe and North America.
Its shipping software integrates directly with your store, couriers, and warehouses to streamline shipping and global fulfillment. The best feature of EasyShip is pre-negotiated rates and discounts for carriers. It offers upto 54% off of shipping rate with UPS, 63% off with DHL, and 91% with USPS.
EasyShip has partnerships with over 5o warehouses globally that facilitate convenient order fulfillment. Its shipping platform offers solutions for fast-tracking, returns, shipment creation, integrations, and courier selection.
3) EasyShip’s Top Offerings:
EasyShip is integrated with 250 carriers helping 100,000 merchants to ship orders efficiently with negotiated carrier rates. In the competition of EasyShip vs. EasyParcel, the features that distinguished EasyShip is below:
3.1) Shipping Automation
EasyShip, like other carriers, emphasized shipping automation. Therefore, it enables retailers to pre-select and configure their shipping rules for selecting the best carriers.
It also provides an extensive array of configuration options for retailers to create shipping rules and automate the shipping process. EasyShip’s algorithm also detects flat rate service that would fit an order from its wide range of couriers.
3.2) Shipping Management
EasyShip has a range of shipment management features, like tracking parcels in real-time and emailing customers with order status information. Other significant features include scheduling pick-ups, generating and printing shipping labels in batches, and customs documentation.
EasyShip also measures carrier performance and provides critical insights into current shipment status and financial reports for managing shipping costs.
3.3) Manage Shipments
EasyShip’s dashboard is designed to tackle multiple functions in one place, including creating shipments, importing orders, and syncing with eCommerce stores. It also facilitates CSV upload, has a powerful search filter, and supports tags to manage shipping workflow.
EasyShip has avenues for creating product catalogs in case your store does not support it.
3.4) Global Shipping Support
EasyShip has partnerships with 3PLs and warehouses, which helps eCommerce businesses looking to scale up their fulfillment process. It assigns account managers to merchants to strategize the right fulfillment policy.
3.5) Delivery Experience
To optimize the delivery experience, EasyShip has services like validating customer addresses, pre-paying surcharges, and duties and taxes. For branded delivery experience, it provides customizable tracking emails, and webpages.
4) Features of EasyShip
- Easyship offers more than 250 unique shipping solutions for eCommerce businesses.
- The platform allows businesses to show the cost of shipping to customers when they are at the checkout page.
- It also allows businesses to display the estimated delivery date for a product.
- The platform helps businesses build customized pages for tracking orders to improve visibility.
- It also helps businesses send custom notifications to customers.
- The platform can be used to shop rates for shipping and compare them in real-time.
- The platform generates shipping labels for online orders.
- The platform also allows businesses to split or merge different orders.
The platform is ideal for businesses looking for a budget-friendly solution.
The platform does not allow edits to be made to an order once it is created.
5) About EasyParcel
EasyParcel is an eCommerce delivery and shipping software that offers businesses multi-carrier selection and order management solutions. It was founded in 2014 and is headquartered in Bayan Baru. It allows businesses to book domestic and international shipments through its platform.
EasyParcel has served almost 50,000 customers since its inception and has retrieved over 500,000 quotes from carriers. It integrated with leading shipping companies and several digital storefronts such as Shopify and Woocommerce.
EasyParcel is one of the most popular shipping platforms for businesses in Malaysia, Indonesia, Singapore, and other East-Asian countries. They offer fast carrier bookings, easy order tracking, door-to-door deliveries, and pickups.
6) EasyParcel’s Top Offerings:
6.1) Facilitate Deliveries:
EasyParcel allows businesses to create and book online shipments, whether for a single or bulk parcel. It integrates with over 60 carriers and displays shipping rates for fast comparison. It generates airway bills and creates bulk shipments of upto 300 orders at a time. It also schedules free pickups and collects packages from designated drop-off locations.
6.2) Track Order:
EasyParcel helps businesses improve the visibility of their order through an online tracking facility. It also has the facility to send tracking SMS to customers for high-priority shipments. The SMS system is an automated communication channel customizable according to the brand’s identity.
6.3) Integrations and API compatibility:
EasyParcel is pre-integrated with over 40 eCommerce channels, marketplaces, and platforms like EasyStore, WooCommerce, Shopify, and Zencart. It easily integrates with eCommerce stores and imports customers’ orders automatically.
Its shipping API easily integrates with sales channels and provides various facilities like managing delivery methods and checking shipment statuses. It also allows businesses to pre-select carriers to be shown to customers during checkout. The API enables retailers to generate airway bills, check carrier rates, and schedule pickup services.
EasyParcel offers basic insurance coverage for all orders. Moreover, it provides additional insurance coverage for lost packages and premium coverage for highly valuable shipments with its InsurePlus and EasyCover packages. No upfront payment is required for the basic and InsrePlus plans.
6.5) Branding and Customization:
EasyParcel helps businesses offer an excellent post-purchase experience with branding and customization tools. Starting with customizable email templates, EasyParcel provides tracking information, helps promote the brand’s products, and boosts its marketing strategies. It also supports Air Waybill branding, highlighting discount codes, gratitude and well wishes, and promotional events.
7) Features of EasyParcel
- EasyParcel allows businesses to compare and choose the ideal shipping partner for their business.
- It allows businesses to integrate with leading digital carts such as Shopify, Woocommerce, Magento, and more.
- It also helps businesses go live with eCommerce marketplaces such as eBay.
- It helps businesses track all their orders on a branded tracking page with brand promotion tools like embedding social media links, discount codes, and promotional events.
- It allows businesses to process and place bulk shipment orders.
The solution provides end-to-end service to small eCommerce companies.
The platform’s tracking facility is glitchy and often reported as inaccurate.
8) A Salient Comparison Between EasyShip and EasyParcel
Now that we have a better understanding of the features of EasyShip and EasyParcel let’s take a salient look at what sets them apart. We have taken the standard features that both the software share to provide you with the correct information on EasyShip vs. EasyParcel.
Both EasyShip and EasyParcel offer international shipping; however, their range of serviceability is different.
EasyShip has greater serviceability and area coverage. It provides international shipping to European countries, North America, Oceania, and Asia.
Whereas EasyParcel is adept in providing cross-border shipping within the Asian continent and to Australia, the U.S., and U.K.
8.2) Shipping Management Capacity
Both EasyParcel and EasyShip have exceptional capacities in shipping management. EasyParcel is integrated with 60+ carriers and offers solutions for tracking and insurance. It has a volumetric calculator, delivery rate checker, custom emails and SMS templates, etc.
EasyShip, too has multiple shipping tools for order creation, customs handling, generating shipping labels, and optimized store checkout. Its portal also showcases pre-negotiated carrier rates for 250+ couriers. It also calculates duties and taxes and offers branding opportunities.
In terms of a wholesome shipping experience, EasyShip is better suited to a wide range of shipping automation tools.
8.3) Delivery Experience
There isn’t much difference between EasyParcel and EasyShip when it comes to optimizing the delivery experience. Both of them enabled scheduled pickups and drop off for parcels and provide order tracking and returns.
8.4) Shipping Integrations
EasyShip and EasyParcel integrate with major ecommerce storefronts, marketplaces, and platforms. They also have integrations with third-party solutions. In this regard, EasyShip has a bigger integrations library involving accounting software, WMS, ERPs, etc. EasyParcel has 40+ integrations with eCommerce stores and other software.
EasyShip offers four subscription plans, including a free plan for retailers shipping 50 orders per month. For merchants shipping 500 and 1500 orders monthly, it offers Plus($29 monthly) and Premier ($69 monthly) plans. It also has a custom plan for larger enterprises.
For EasyParcel offers a free trial plan and store credits. For exact pricing details, merchants have to contact EasyParcel’s representatives.
9) Alternative and Competitors of Both EasyShip and EasyParcel
Though EasyShip and EasyParcel offer a myriad of shipping solutions and logistics management tools, they aren’t the only ones in the market. If you are looking for an alternative to EasyShip or EasyParcel, then you can consider ClickPost.
ClickPost is a multi-carrier shipping management platform with end-to-end logistics support for returns, order tracking, NDR management, and more. Like EasyShip and EasyParcel, ClickPost strives to reduce shipping costs, increase serviceability, streamline order creation, and optimize delivery and returns.
Here are some of its most popular features:
9.1) Multi-Carrier Shipping
As an alternative to EasyShip, ClickPost is integrated with 200+ carriers globally, including FedEx, DHL, UPS, Aramex, and more. Its powerful AI-driven carrier recommendation engine enables retailers to set shipping rules and preferences for automated carrier selection.
This ensures that only the best-suited carrier is allotted a particular order, reducing shipping costs. ClickPost also gives real-time Pincode visibility at checkout to reduce failed deliveries and shipping exceptions.
9.2) Real-time Order Tracking
Like EasyShip or EasyParcel, ClickPost offers real-time order tracking from its dashboard. The multi-functional dashboard has multiple filter options, like order ID and reference number, for streamlined tracking.
ClickPost sends milestone-specific notifications to customers to reduce ‘where-is-my-order calls’ and optimize the post-purchase experience. Retailers can send these notifications from multiple channels.
9.3) Manage Shipping Exceptions
One of ClickPost’s best features is reducing shipping exceptions like failed deliveries, monitoring SLA breaches, and recovering stuck shipments. Its NDR (Non-Delivery Report) management portal monitors failed deliveries and trigger communication with customers to solve the cause.
Moreover, ClickPost also offers OTP-based cancellations to customers. This prevents courier agents from accidentally considering failed deliveries as initiated by customers. By sending the unique OTPs, customers who genuinely wish to reject the order can confirm their cancellation.
9.4) Returns Management
One of ClickPost’s best strengths is return management which differentiates it from EasyParcel and EasyShip. ClickPost handles returns, exchanges, and refunds. Like its forward logistics module, it automates returns by allowing retailers to preset rules for returns and exchanges. However, it also allows them to accept orders whenever required manually.
It assists in carrier allocation, builds branded tracking page, generates airway bills, and returns labels. It also optimizes pickup exceptions and has a dedicated portal where retailers can keep track of them.
It also communicates with customers to receive the right solution and make successful pickups. ClickPost also has a dedicated app for Shopify returns.
9.5) COD Reconciliation
ClickPost offers a dedicated COD (cash-on-delivery) reconciliation service for managing cash remittances. It streamlines the remittance cycle from different carriers and helps retailers manage COD orders. From its dashboard, merchants can monitor and categorize remitted and non-remitted orders.
Shipping software is a must-have in this booming era of eCommerce sales. However, finding the best shipping software nowadays is like looking for a needle in a haystack. On the topic of EasyParcel vs. EasyShip, both of them have similarities with different wavelengths for shipping solutions.
On a global scale, EasyShip offers better solutions. However, if you are a South-Asian eCommerce merchant, you may find EasyParcel a more conducive option. If you wish to expand your search further, then ClickPost is an alternative you can consider too. We hope this article will help you decide on your ideal shipping software.
11.1) Is EasyShip better than EasyParcel in global shipping?
Yes, EasyShip has greater coverage of countries over 35 around the world. Its shipping capacity is excellent for European and central Asian countries. Moreover, EasyShip also has a dedicated customs handling service and international duties and tax calculation system. Its vast carrier network with pre-negotiated shipping rates is a bonus.
11.2) How does shipping software like EasyShip and EasyParcel reduce shipping costs?
Both EasyShip and EasyParcel offer discounts on carrier charges and pre-negotiated shipping rates. This helps businesses reduce their shipping costs with each order.
11.3) Which is the best option between EasyShip, EasyParcel, and ClickPost?
Though EasyShip, Parcel, and ClickPost have similar shipping tools and management, they all differ in capacity and arrangement.
Easyship and EasyParcel are both intuitive solutions; however, ClickPost can be considered an ideal choice if you ship large order volumes. It can handle more significant orders and has an extensive global carrier network.
Its returns management capacity exceeds EasyShip’s and EasyParcel’s. On top of this, ClickPost also offers NDR management, COD reconciliation and improves post-purchase metrics.
It also allows businesses to integrate with carriers within a day, and its shipping APIs are excellent in managing all shipping workflows.