Shopify Order Edits & Upsells | Cut Support Cost

30% of support tickets are order changes. Let customers self-edit these orders while your team builds what matters.

Trusted by 600+ global brands

The Self Service Revolution is here

Save Thousands of Dollars on support Costs.
Unlock New Revenue Streams

Turn Order Edits Into Upsell Opportunities

One-click order add ons to boost your margins
Delightfully smooth self serve experience to build loyalty

Control what your customers can edit

Only allow customers to increase order value, or remove cancellation option. It is your choice
Curb address input errors with instant verifications

Customer accounts with Amazon-like experience

Transform "My Orders" into their personal command centre - track, manage, modify anything
Plug relevant recommendations that actually get added to cart. Boost upsells

Set Edit Windows that Work for you

30 minutes to “Until Fulfilled” - on your terms
Daily time limits available for specific cutoff hours
Fulfillment holds ensure no conflicts with warehouse operations

Immediate ROI

Fewer returns. Additional revenue from upgrades. Higher AOV from post-purchase recommendations.

Boost loyalty and revenue with ClickPost

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50M

Monthly shipments processed

500+

Pre-integrated carrier partners

30+

Operational countries

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How long do customers have to edit their order?

Merchants have full control over the editing window. Usually brands offer 30-60 mins, but it is completely customisable.

Does it integrate with my 3PL/WMS?

By default we introduce a delay for the duration of the order editing window before passing your order for fulfilment, but we can integrate with your 3PL/WMS where required for a better customer experience.

Can I use Order editing but not offer cancellation or refund options to customers?

Yes! The choice is completely yours, on what edits and changes do you want to allow. You can also put custom tags to prevent cancellation for certain orders. And all of this can be disable with a simple click on our admin panel.

How does it work with my Shipping and warehouse management software and/or ERP?

We put orders on hold after checkout to give customers a short period to make changes. After the editing period we disable editing and trigger orders to be pulled (and remove the hold status).

How much does Order Editing by ClickPost cost?

We have a free plan, in which you can test out all the features at zero cost. Post that our basic plans start from $49/month.

How can this product help increase my revenue?

While the customer is editing their order, we provide upsell opportunities on the Thank You and Order Status Page, allowing customers to add an item even after the purchase is complete. Thus increasing your average order value.

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Plug and play integration to save time, cut costs and increase revenue.

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Lower Support Cost, More Revenue

Let customers self-serve their order edits
Give a great customer accounts experience just like Amazon
Upsell them add-on products while they edit their order

Brands see an increase in revenue by 5% And decrease in support cost up to 30%

Let's Get Started

Share your logistics challenges in under 3 minutes. We'll match you with the right specialist for a detailed ClickPost demo.

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Self-Serve Order Editing

Reduce order modification tickets and increase your revenue

Trusted by 600+ global brands

Is Your Team Building Your Business or Handling These?

Save Thousands of Dollars on support Costs.
Unlock New Revenue Streams