Complete E-Commerce Returns Management

Implement industry-leading approach of managing e-commerce returns by selecting specific features from ClickPost Returns product suite 

  • Front-end UI for customers to place returns

  • Back-end portal to approve returns, create reverse pickups and track orders

 

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Plug-and-play Returns UI

  • Make Products returnable/non-returnable as per your custom rules

  • Enable mandatory return fields- Reason for Return, Product image etc.

  • Capture return pickup details

  • Support multiple refund modes - store credits, bank transfer etc.

  • Customize design according to your brand

  • Plug the page into your website & app for seamless customer experience

Ecommerce Returns UI
 

Approve Returns and allocate couriers

  • Option of Manual and automated returns approval

  • Rule-based courier selection and manifestation for return orders

  • Complete management of NPR (failed pickups)
Courier integrations-min
 

Complete Returns Tracking

  • Track orders till they return to your warehouse
  • Identify in-transit delays and shipping exceptions
Unified dashboard