ClickPost-logo-white
ClickPost-logo-blue
  • Product
    • Multi Carrier Shipping
    • Integrated Tracking
    • NDR Management
      • Cancellation
      • Communication
    • Returns Management
    • COD Reconciliation
    • Shopify Return App
  • Integrations
    • Courier Integrations
    • WMS Integrations
    • Storefront integrations
    • Other Integrations
  • Resources
    • Shopify Apps
    • Ecommerce Returns
    • Glossary
    • Resources
    • Shopify Return App
  • Request Demo
  • Blog
  • Company
    • About us
    • Careers
    • Press
    • API Docs
    • Contact us
  • Product
    • Multi Carrier Shipping
    • Integrated Tracking
    • NDR Management
      • Cancellation
      • Communication
    • Returns Management
    • COD Reconciliation
    • Shopify Return App
  • Integrations
    • Courier Integrations
    • WMS Integrations
    • Storefront integrations
    • Other Integrations
  • Resources
    • Shopify Apps
    • Ecommerce Returns
    • Glossary
    • Resources
    • Shopify Return App
  • Request Demo
  • Blog
  • Company
    • About us
    • Careers
    • Press
    • API Docs
    • Contact us
Facebook Instagram LinkedIn Twitter Youtube
Product
  • Testing 1
    • Sub Nav 1
    • Sub Nav 2
  • Testing 2
  • Testing 3
Integration
  • Testing 1
    • Sub Nav 1
    • Sub Nav 2
  • Testing 2
  • Testing 3
Blog
  • Testing 1
    • Sub Nav 1
    • Sub Nav 2
  • Testing 2
  • Testing 3
Request Demo
  • Testing 1
    • Sub Nav 1
    • Sub Nav 2
  • Testing 2
  • Testing 3
  • Home / Blog / Shipping Carriers US

DHL vs UPS: Detailed Comparison

04 Jan, 2023 | 5 Min Read
DHL vs UPS: Detailed Comparison

Table of Contents

1) Introduction on DHL vs UPS comparison 

When it comes to package or freight delivery, two of the most popular and well-known companies are DHL and UPS. But which one is better? It can be challenging to answer because it depends on your specific needs and preferences. Different people will have different opinions on the matter. To help you make a more informed decision, we've put together this comprehensive guide comparing these two shipping giants in terms of pricing, speed, services, and more.

2) Overview of DHL

DHL, also known as Dalsey, Hillblom, and Lynn, is an international courier, parcel, and express mail service. It is a division of the German logistics company Deutsche Post DHL. Its headquarters are in Bonn, Germany.

DHL is one of the world's largest logistics companies. It employs over 340,000 people in more than 220 countries and territories worldwide. DHL offers a wide range of services, including air freight, ocean freight, warehousing, and ground transportation. DHL is well known for its express delivery services. It offers next day, 2-day, and 3-day shipping options.

3) Overview of UPS

United Parcel Service, also commonly known as UPS, is a multinational US-based package delivery and supply chain management company. Its headquarter is located in Sandy Springs, Georgia, United States. UPS was established in 1907. The company delivers packages to over 220 countries and territories worldwide. UPS offers various services, such as air and ground freight, warehousing, and logistics. UPS is well known for its ground transportation and is the largest provider of this service globally.

4) DHL vs UPS: The key differences

When comparing DHL and UPS, a few key differences stand out. 

4.1) DHL is a German company, while UPS is American. 

DHL is headquartered in Bonn, Germany and was founded in 1969. UPS is headquartered in Sandy Springs, Georgia, United States, and was founded in 1907.

4.2) DHL focuses on international shipping, while UPS is focused on both domestic and international shipping. 

DHL offers a wide range of international shipping services, including airfreight, sea freight, road freight, and logistics. UPS also offers a wide range of shipping services, but its focus is on domestic shipping within the United States.

4.3) DHL has a wider global reach than UPS. 

  • DHL delivers to over 220 countries and territories worldwide.
  • UPS delivers to over 200 countries and territories worldwide.

4.4) DHL has faster delivery times than UPS. 

DHL's average delivery time is 1-3 days for most destinations worldwide. UPS's average delivery time is 2-5 days for most destinations worldwide.

4.5) DHL is more reliable than UPS. 

DHL has a better on-time delivery record than UPS. In a recent study, DHL had an on-time delivery rate of 96%, while UPS had an on-time delivery rate of 93%.

5) DHL vs UPS: Services offered by them

5.1) Services offered by DHL

  • Next Day Air Delivery
    DHL offers next-day air delivery to major cities in over 220 countries and territories worldwide.
  • Time Definite Delivery
    DHL offers guaranteed delivery within 1-3 days to over 190 countries and territories worldwide.
  • Economy Delivery
    DHL's economy service is perfect for customers who are not in a hurry to receive their shipments. This service has an average delivery time of 5-7 days to over 190 countries and territories worldwide.

5.2) Services offered by UPS

  • Next Day Air Delivery
    UPS offers next-day air delivery to major cities in over 220 countries and territories worldwide.
  • Time Definite Delivery
    UPS guarantees delivery within 1-3 days to over 190 countries and territories worldwide.
  • Economic Delivery
    UPS's economy service has an average delivery time of 5-7 days to over 190 countries and territories worldwide. This service is perfect for customers who are not in a hurry to receive their shipment.

6) DHL vs UPS: Which is cheaper?

Comparing the prices of DHL and UPS is not an easy task, as many factors can affect the cost of shipping, such as destination, weight, and shipping method. However, DHL is typically cheaper for international shipments, while UPS is usually cheaper for domestic shipments.

The average shipping charge of DHL for domestic orders is Rs. 891, while the average shipping charge of UPS is Rs. 814. For international orders, the average shipping charge of DHL is Rs. 2519, while the average shipping charge of UPS is Rs. 2713.

7) DHL vs UPS: Which has better customer service?

Both DHL and UPS offer excellent customer service, but UPS is typically considered to have better customer service than DHL. UPS delivers more features and services that are designed to make the shipping process easier for customers, such as tracking and insurance.

UPS also has a more extensive network of locations than DHL, making it easier for customers to find a location of their convinence to drop off their shipments or pick up their packages.

UPS offers a money-back guarantee for its services, while DHL does not. It means that customers can feel confident that they will be satisfied with the service they receive from UPS.

8) DHL vs UPS: Which is faster?

DHL and UPS are both well-known for their speed and efficiency in shipping. However, UPS is generally considered to be faster than DHL. UPS offers more features that help speed up the shipping process, such as tracking and insurance. UPS also has a more extensive network of locations than DHL, making it easier for customers to find a convenient location to drop off their shipments or pick up their packages.

The average delivery time for domestic UPS shipments is 2-3 days, while the average delivery time for DHL shipments is 3-4 days. However, it is important to note that UPS does not guarantee delivery times, while DHL does. It means that if your shipment is delayed, you may be able to get a refund from DHL but not from UPS.

9) DHL vs UPS: Which is more reliable?

Both DHL and UPS are reliable shipping companies. However, UPS is generally considered to be more reliable than DHL. It is because UPS has a better track record for on-time deliveries and lost or damaged packages.

UPS is also better at tracking packages. UPS uses cutting-edge technology to track packages, while DHL relies on manual systems. If you want to know where your package is, you're more likely to get accurate information from UPS than from DHL. All these factors make UPS more reliable than DHL.

10) Positives and Negatives of DHL

DHL has its fair share of advantages and disadvantages. It is important to be aware of these before deciding which shipping company to use.

10.1) Positives of DHL 

  • DHL is one of the largest shipping companies in the world. It means that it has a vast network and can ship to more destinations than most shipping companies.
  • DHL is faster than many other shipping companies. DHL Express promises to deliver packages within 1-3 days to most major destinations worldwide.
  • DHL offers a wide range of services. It means that you can find a service that meets your specific needs. For example, DHL's "time definite" service guarantees that your package will be delivered by a certain time.

10.2) Negatives of DHL 

  • DHL can be more expensive than other shipping companies. DHL offers a wide range of services and has a large network.
  • DHL is not available in all countries. It means that you may not be able to ship to all destinations with DHL.

11) Positives and negatives of UPS

11.1) Positives of UPS 

  • UPS is one of the largest shipping companies in the world. It means that it has a vast network and can ship to more destinations than most shipping companies.
  • UPS is faster than many other shipping companies. UPS Express promises to deliver packages within 1-3 days to most major destinations worldwide.
  • UPS offers a wide range of services. You can find a service that meets your specific shipping needs.
  • UPS is a reliable shipping company. You can trust UPS to deliver your packages on time and in good condition.

11.2) Negatives of UPS 

  • UPS is more expensive than some other shipping companies. It means that it may not be the best option if you are on a tight budget.
  • UPS has been known to lose or damage packages. While this is not a common occurrence, it is something to be aware of.

12) Conclusion on DHL vs UPS 

Both DHL and UPS are reliable shipping companies. They hold a great reputation in the shipping industry. However, DHL is a more affordable option and offers a wider range of services. If you are on a budget or need a specific type of shipping service, then DHL may be the better choice. However, if you are looking for a reliable company with a good track record, UPS may be the better option. Both companies have their equal share of advantages and disadvantages, so it comes down to your specific needs. We hope that this DHL vs UPS comparison has helped you decide which company is right for you.

Share this page

  • WhatsApp
  • Facebook
  • Twitter
  • LinkedIn

Most Popular

  • Best 10+ Courier Companies in India for eCommerce [Cheapest and Fastest]
    04 Jan, 2023 | 16 Min Read
  • Top 15 eCommerce Companies in India [Reviews, Services and Features]
    03 Jan, 2023 | 7 Min Read
  • Top 10+ Logistics Companies in India for eCommerce Shipping
    04 Jan, 2023 | 14 Min Read
  • How to Calculate Shipping Costs with the DTDC Shipping Calculator
    04 Jan, 2023 | 9 Min Read
  • Top Courier Services Companies in United Arab Emirates (U.A.E.) for eCommerce Business
    03 Jan, 2023 | 17 Min Read
  • Top 10 Cash On Delivery Courier Service Provider Companies in India
    03 Jan, 2023 | 7 Min Read
  • Top 10 eCommerce Companies in United Arab Emirates (UAE/U.A.E.)
    03 Jan, 2023 | 9 Min Read
  • Top 10+ Courier Services Companies in the U.K. (United Kingdom) for eCommerce
    04 Jan, 2023 | 13 Min Read
  • Best 10 eCommerce Courier Service Companies in United States of America (U.S.A.)
    04 Jan, 2023 | 15 Min Read
  • Top 15 eCommerce Courier Services Provider Companies in the World
    04 Jan, 2023 | 15 Min Read

Popular Tags

  • Ecommerce Returns
  • Shipping Software
  • eCommerce Shipping
  • Shopify
  • eCommerce
  • Glossary
  • Customer Experience
  • Logistics Companies
  • eCommerce Logistics
  • Shipping API
  • eCommerce Companies
  • Shipping Aggregator
  • Shipping Cost
  • Shipping middle-east
  • Hyperlocal Delivery
  • Shipment Tracking
  • Shipping Carriers US
  • Shippo
  • WhatsApp Integration
  • Couriers India
  • Narvar
  • Shipping Policy
  • AfterShip
  • Global Couriers
  • Warehouse Management
  • Return Label
  • eCommerce Shipping For Small Business
  • Shipping Label
  • Shipping Canada
  • eCommerce Fulfillment

Related Articles

  • DHL vs. USPS (United States Postal Service) - Comparison Guide
    01 Feb, 2023 | 7 Min Read
  • The eCommerce Shipping Wars: FedEx vs. USPS (United States Postal Service)
    04 Jan, 2023 | 8 Min Read
  • FedEx One Rate vs. USPS Priority Mail Flat Rate [Complete Guide]
    04 Jan, 2023 | 4 Min Read
  • DHL vs FedEx- Which Works Best for Your eCommerce Store Shipping
    04 Jan, 2023 | 5 Min Read
  • Best 10 Shipping Carriers for eCommerce
    18 Jan, 2023 | 9 Min Read
  • Best 10 eCommerce Courier Service Companies in United States of America (U.S.A.)
    04 Jan, 2023 | 15 Min Read
  • FedEx Vs UPS (United Parcel Service); Which Carrier is Best for eCommerce Shipping
    31 Jan, 2023 | 8 Min Read
  • UPS vs USPS :Which eCommerce Shipping Carrier is Best
    04 Jan, 2023 | 8 Min Read
  • USPS Vs. UPS Vs. FedEx: Who Has Better Rates in 2023
    24 Jan, 2023 | 7 Min Read

Recent Posts

Inventory Financing

17 Mar, 2023 | 6 Min Read

Automated Shipping: Key Benefits + How Does It Works

17 Mar, 2023 | 5 Min Read

The Benefits of WhatsApp Business API for eCommerce

17 Mar, 2023 | 6 Min Read

Create a Branded Business Presence on WhatsApp

17 Mar, 2023 | 6 Min Read

Why Online Returns Benefit Businesses and Customers

17 Mar, 2023 | 6 Min Read

How to Use and Grow Your eCommerce Business with a Powerful Content Marketing Strategy

17 Mar, 2023 | 6 Min Read

How to Get Order Updates on WhatsApp for Online eCommerce Businesses

20 Feb, 2023 | 7 Min Read

How to Use WhatsApp to Offer a Great Post-Purchase Experience to Your Customers

20 Feb, 2023 | 7 Min Read

How to Expand eCommerce Store to Sell in U.S.A. (United States of America)

20 Feb, 2023 | 9 Min Read

How to Use Shipping Software to Streamline & Automate Your Logistics Process

20 Feb, 2023 | 4 Min Read
  • Shipping Policy
  • Blog

© 2023 Copyright ClickPost

TwitterLinkedInYouTube
Return to Top