Customer Stories
Discover how 450+ brands using ClickPost deliver faster, reduce returns, and build logistics operations that sets them apart.
ClickPost is genuinely super helpful. Customers can handle order edits themselves, and the post-purchase upsells have been a solid bonus for incremental revenue.
Samarth Sindhi
Chief Executive Officer, MarsGHC
Highly satisfied with Clickpost's order tracking system. It has made my online shopping and shipping experience much smoother and stress-free.
Rajat Mehra
Product Manager, Plum
ClickPost is phenomenal. The team is always hungry to enhance the features and align with latest industry trends.
Manoj Kumar
Tech and Automations, Sugar Cosmetics
ClickPost helps us power a hassle-free returns experience, which has positively impacted our NPS.
Anshu Kumar
Logistics & Customer Delight Lead, Comet
While the customer is placing a return request, we are nudging to exchange. ClickPost is working well and our end user experience is good too.
Bharath GM
eCommerce Operations, UrTurms Apparel
Really like ClickPost's tech. One of the cleanest documentations and APIs I’ve seen. We were able to simply plug the logistics system into our ERP with minimal intervention.
Madhusudan Bhutra
COO & CFO, The Face Shop
ClickPost eliminated manual order entry completely. Our team went from data punching to driving performance.
Vipin Kumar
Senior Director Supply Chain, TMRW House of Brands
ClickPost Darwin automated our B2B logistics end-to-end. Real-time booking, tracking, and PODs, with disputes resolved in 24–48 hours. At 15,000 dockets a month, the impact is huge.
Subrat Dehury
DGM of Logistics Operations at HealthKart
ClickPost has been with us since day one. From dynamic rule-based courier recommendation, auto pickup request, tracking exceptions and now automated courier bill verification, it has helped us scale with minimal people and maximum control.
Sankatmochan
Head of Supply Chain, Style Union
Been using Clickpost for a few months now and honestly it just works. Customers can update their orders without emailing us back and forth, which saves our team a ton of time.
Vakil Ahmed
CRM Head, Bacca Bucci
Automating proof-of-delivery verification has been particularly impactful for our operations. We’ve reduced manual intervention, improved turnaround times, and strengthened logistics visibility.
Anish Nair
Head of Logistics Operations, Acer
ClickPost’s team were experts in their systems and integrated seamlessly with ours. They proactively resolved every issue, ensuring a smooth experience.
Sonali Das
D2C Tech and Product Head, Birkenstock
Industry leaders love these solutions
Track
Empower your customers to track their shipment via your branded tracking page
Allocate
ML-based carrier allocation to fasten deliveries and reduce costs
Predict
Accurate delivery date predictions to increase customer confidence
Integrate
A single API to connect with 500+ carriers
Notify
Multi-channel communications to reduce order status queries
Manage Returns
Automate refunds, promote exchanges and personalise returns policies
Manage NDRs
Reduce RTOs and resolve failed deliveries in real time
B2B Solutions
End to End Logistics Intelligence for B2B and Bulk Shipping
Reports
Boost efficiency with detailed reports and insights customised to your business