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Post-Purchase Intelligence for Beauty Brands

Prevent delivery issues, reduce return rates, and build the experience your customers expect.

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G2 - Orange BG 4.8 G2 Rating
D2C Beauty Banner - Webp

Trusted by 450+ global brands

PUMA - SVG - 50
Oriflame - SVG - 50
Adidas - SVG - 50
Herbalife - SVG - 50
Birkenstock - SVG - 50
Sotheby - SVG - 50
The Body Shop - SVG - 50

ClickPost fixes what
breaks post-purchase

60 %

Lesser WISMO Queries

54 %

Returns turned to exchanges

47 %

Increased NPS

  • BG
    We’ve been using Clickpost and it’s genuinely been super helpful. Customers can handle order edits themselves, and the post-purchase upsells have been a solid bonus for incremental revenue.
    Samarth Sindhi

    Samarth Sindhi

    Chief Executive Officer, MarsGHC

  • Kay Beauty - Banner
    ClickPost enables us to effortlessly monitor our shipments with exceptional precision. Our customers are highly satisfied with the shipment tracking experience resulting in significant reduction in enquiries.

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Craft post-purchase experiences that increase LTV

Personalized tracking that delights

fi_6991662 Branded tracking pages that maintain your beauty aesthetic
fi_3395544 Real-time multi-carrier order visibility for your teams
Icon 1 - 3 AI-enhanced contexual email updates with product intelligence and pair suggestions
graph_up Increase upsells by 8% during tracking
See how it works
Personalized tracking that delights - Webp

Returns intelligence built for beauty brands

fi_7519952 AI-defined customer personas based on return behavior
fi_4375423 Auto apply tailored returns policies for each segment
fi_17768712 Smart nudges driving exchanges over refunds (especially valuable for shade/size issues)
fi_11284680 Real-time price reconciliation and automated refunds
fi_8023670 Refund alternatives with gift cards or discounts
Increase profitability
Returns intelligence built for beauty brands - Webp

Shipping that simplifies every dispatch

fi_2915790 Single API for 600+ global carriers
fi_17064735 (1) Auto-allocate the best carrier for every order
fi_956926 Plug accurate delivery estimates on product pages, and tracking to ease anxiety
fi_4233071 Standardized, bulk shipping-label creation
Talk to Our Experts
Shipping that simplifies every dispatch - Webp

Trusted post-purchase infrastructure
for beauty brands

Scalable tech

Scalable tech

AI led optimizations to keep operations lean and scalable

Exceptional support

Exceptional support

High-response time, dedicated customer success managers 

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Proven outcomes

Lower WISMO, higher exchanges, significant cost efficiencies.

All the integrations you need,
one powerful platform

INCREFF - FIt
Vinculum - Fit
SAP
Easyecom - fit - 2
Zendesk - Fit
Freshworks - Fit
Delhivery - Fit
Bluedart - Fit
Shadowfax - Fit
DTDC - Fit
Kapture - Fit
Blitz - Fit

Frequently asked questions

What post-purchase experiences can beauty brands create with ClickPost?

ClickPost lets you personalize every post-purchase touchpoint. Dynamic tracking pages that reflect your brand, live order visibility to cut WISMO queries, and channel-specific notifications. Policy segmentation means loyal customers, high-value orders, and repeat returners each get a differentiated experience.

How does ClickPost personalize tracking for beauty and personal care orders?

Your tracking page becomes a live brand touchpoint. Add product usage tips, accurate delivery predictions, and tailored product recommendations to keep customers engaged between purchase and delivery.

How does ClickPost help beauty brands drive exchanges over refunds?

Smart nudges on the returns portal guide customers toward exchanges based on their return reason. Variant, size, and site-wide exchanges are all supported, with automatic price reconciliation and instant store credit to remove friction.

Can we customize tracking notifications and brand messaging?

Yes. Configure notifications across email and other channels via self-serve setup. Choose delivery milestones, set your messaging style, and let ClickPost's AI handle deeper personalization with built-in brand safeguards to keep every message on-brand.