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Intelligence
Parth - AI Voice Agents COD order confirmations, NDR recovery AI Carrier Allocation 200B+ data points evaluate the best carrier per order. Apex Identifies and acts on exceptions Ally Agentic support for all channels
D2C Shipping
Multi-Carrier Integrations Branded Tracking Returns & Exchanges Failed Delivery Management Delivery Date Estimates Order Editing Notifications
Specialised Shipping
ClickPost Darwin B2B and bulk shipping Hyperlocal deliveries D2C quick commerce Cross Border Ship eCommerce orders worldwide
Featured
Header Feature Festive Readiness Hub Everything you need to hold delivery promises through peak season. Get ready
Use cases by category
Fashion and lifestyle Beauty and cosmetics Home decor and furniture Health and Wellness Consumer Electronics
Integrations
Carriers 700+ carriers across 30+ countries Storefronts Shopify, Magento, WooCommerce and more WMS/OMS Sync orders and inventory both ways Communication gateways WhatsApp, SMS, email and voice
Tool
ROI Calculator (1) NDR ROI Calculator See what a 40% RTO cut is worth on your monthly volume. Run the numbers
Resources
Blog Deep dives & guides Ebooks & reports Research & benchmarks Assessments Tools to assess your D2C operations API Docs Resources you need to interact with our API Product updates What's new at ClickPost Alternatives Compare Logistics & Shipping Platforms
New report
RTO Playbook (1) 90-Day RTO Reduction Playbook Go from diagnosis to a 25% cut in RTO in 90 days. Get the playbook
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Post-Purchase Intelligence for Beauty Brands

Prevent delivery issues, reduce return rates, and build the experience your customers expect.

Learn More
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Trusted by 450+ global brands

PUMA - SVG - 50
Oriflame - SVG - 50
Adidas - SVG - 50
Herbalife - SVG - 50
Birkenstock - SVG - 50
Sotheby - SVG - 50
The Body Shop - SVG - 50

ClickPost fixes what
breaks post-purchase

60 %

Lesser WISMO Queries

54 %

Returns turned to exchanges

47 %

Increased NPS

  • BG
    We’ve been using Clickpost and it’s genuinely been super helpful. Customers can handle order edits themselves, and the post-purchase upsells have been a solid bonus for incremental revenue.
    Samarth Sindhi

    Samarth Sindhi

    Chief Executive Officer, MarsGHC

  • Kay Beauty - Banner
    ClickPost enables us to effortlessly monitor our shipments with exceptional precision. Our customers are highly satisfied with the shipment tracking experience resulting in significant reduction in enquiries.

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Craft post-purchase experiences that increase LTV

Personalized tracking that delights

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Branded tracking pages that maintain your beauty aesthetic
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Real-time multi-carrier order visibility for your teams
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AI-enhanced contexual email updates with product intelligence and pair suggestions
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Increase upsells by 8% during tracking
See how it works
Personalized tracking that delights - Webp

Returns intelligence built for beauty brands

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AI-defined customer personas based on return behavior
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Auto apply tailored returns policies for each segment
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Smart nudges driving exchanges over refunds (especially valuable for shade/size issues)
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Real-time price reconciliation and automated refunds
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Refund alternatives with gift cards or discounts
Increase profitability
Returns intelligence built for beauty brands - Webp

Shipping that simplifies every dispatch

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Single API for 600+ global carriers
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Auto-allocate the best carrier for every order
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Plug accurate delivery estimates on product pages, and tracking to ease anxiety
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Standardized, bulk shipping-label creation
Talk to Our Experts
Shipping that simplifies every dispatch - Webp

Trusted post-purchase infrastructure
for beauty brands

Scalable tech

Scalable tech

AI led optimizations to keep operations lean and scalable

Exceptional support

Exceptional support

High-response time, dedicated customer success managers 

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Proven outcomes

Lower WISMO, higher exchanges, significant cost efficiencies.

All the integrations you need,
one powerful platform

INCREFF - FIt
Vinculum - Fit
SAP
Easyecom - fit - 2
Zendesk - Fit
Freshworks - Fit
Delhivery - Fit
Bluedart - Fit
Shadowfax - Fit
DTDC - Fit
Kapture - Fit
Blitz - Fit

Frequently asked questions

What post-purchase experiences can beauty brands create with ClickPost?

ClickPost lets you personalize every post-purchase touchpoint. Dynamic tracking pages that reflect your brand, live order visibility to cut WISMO queries, and channel-specific notifications. Policy segmentation means loyal customers, high-value orders, and repeat returners each get a differentiated experience.

How does ClickPost personalize tracking for beauty and personal care orders?

Your tracking page becomes a live brand touchpoint. Add product usage tips, accurate delivery predictions, and tailored product recommendations to keep customers engaged between purchase and delivery.

How does ClickPost help beauty brands drive exchanges over refunds?

Smart nudges on the returns portal guide customers toward exchanges based on their return reason. Variant, size, and site-wide exchanges are all supported, with automatic price reconciliation and instant store credit to remove friction.

Can we customize tracking notifications and brand messaging?

Yes. Configure notifications across email and other channels via self-serve setup. Choose delivery milestones, set your messaging style, and let ClickPost's AI handle deeper personalization with built-in brand safeguards to keep every message on-brand.