Convert Order Anticipation Into Your Next Sale

I appreciate how Clickpost provides real-time updates on the status and location of my shipments. It's reassuring to know exactly where my packages are at all times.

Rajat Mehra
Product Manager, Plum
ClickPost Integration is seamless. It has helped us with tracking, courier allocation and returns management. We also appreciate the accuracy and smart allocation through the EDD app.

Amit Singh
Project Manager, TMRW House
of Brands
ClickPost enables us to effortlessly monitor our shipments with exceptional precision. Our customers are highly satisfied with the shipment tracking experience resulting in significant reduction in enquiries.

Kay Beauty
by Nykaa
The Go-to Tracking Solution for
Ambitious Brands

Automated Multi
Carrier Tracking
- Single API to connect with 500+
global carriers - Consistent real-time tracking via
webhooks and polling - Standardized delivery status
terminology across carriers

Post-Purchase
That Drives Loyalty
- On-brand, self-serve tracking page
- Easily embeds in your app or website
- Induces upsells with relevant product offers

Support Load
Reduction
- AI-predicted accurate delivery dates
- Real-time, white labeled notifications on WhatsApp, SMS, Email
- Proactive updates on delays and
delivery exceptions
Tracking Visibility that
Drives Growth
Branded NPS Collection
Capture delivery feedback directly within the tracking experience. Gain actionable data to improve experience.
Failed Delivery Management
Proactively update on delays. Enable customers to take action instantly on exceptions or re-scheduling deliveries.
Post-Purchase Analytics
Monitor ‘Where is my order’ query trends and NPS outcomes for optimizing post-purchase experience
One Powerful Platform











Frequently asked questions
How does package tracking software improve customer experience?
What are the benefits of using order shipment tracking software for eCommerce businesses?
Order shipment tracking software offers eCommerce businesses better operational control and improved customer retention. By consolidating carrier data on a single dashboard, businesses can automate updates, resolve delivery issues promptly, and gather insights to improve logistics. These tools also enable branded tracking, which can serve as an additional marketing channel to foster loyalty.
How can shipment tracking tools reduce shipping errors and improve efficiency?
Shipment tracking tools help minimize errors by automating processes such as carrier selection, label generation, and update notifications. Real-time data integration ensures businesses are alerted to delays or misrouting, allowing them to act proactively. This automation reduces manual oversight, streamlines operations, and ensures higher accuracy, ultimately saving time and resources.
What industries can benefit from using a shipment tracking system?
A shipment tracking system is indispensable for industries like eCommerce, retail, manufacturing, and logistics. These systems are also valuable in healthcare for tracking sensitive medical supplies and in food delivery for monitoring perishables. Any industry reliant on timely deliveries and customer satisfaction can significantly benefit from such tools.
What are the cost implications of using a shipment tracking solution?
While the costs of shipment tracking software vary depending on features and scale, these tools typically offer substantial savings in the long run. They reduce expenses by minimizing shipping errors, enhancing operational efficiency, and improving customer retention. Many solutions provide scalable pricing options, allowing businesses to align costs with their logistics needs.
How does shipment tracking software help in managing returns and reverse logistics?
Shipment tracking software simplifies reverse logistics by enabling transparent tracking of returns from initiation to resolution. It automates the creation of return labels, updates customers on the status of their returned items, and provides businesses with actionable insights to improve processes. This streamlined management reduces costs and improves customer satisfaction, even during post-purchase interactions.
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