Table Of Contents
Shipping services
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International Shipping
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Returns Management
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Express Delivery
Special services
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Customs Brokerage
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Proof of Delivery (POD)
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Eco-friendly Packaging
Technology services
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Seamless Integrations
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Real-Time Tracking
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Online Chat Support
About ePost Global
ePost Global is a shipping platform infused with logistics technology. As evident from its name, ePost Global is dedicated to improving international logistics. It’s among very few global carriers to fulfill cross-border orders at affordable rates. ePost Global is headquartered in Rancho Dominguez, California, United States, but provides delivery assistance to ecommerce brands across 200+ countries.
Businesses using ePost Global get instant integrations with some of the world’s most popular shipping platforms and online marketplaces like ShipStation, ShippingEasy, Magento, PrestaShop, etc. It also has a vast network of carriers to help meet estimated delivery dates (EDDs) no matter the location of your order.
This shipping platform’s service offering is fairly straightforward, it has 2 main delivery services - Parcel and Mail, which are further divided into subcategories. Parcel is ideal for cost-effective domestic and international shipments with the added benefit of online real-time track and trace. There are 7 sub-services under Parcel, these are, Priority Parcel with Delivery Confirmation, Priority Packet Tracked, Priority Parcel, USPS ePacket, USPS Priority Express International, USPS Priority Mail International, and USPS IPA Packet.
Priority Parcel with Delivery Confirmation is best suited for urgent small packages. It’s a guaranteed time-definite delivery option. Priority Packet Tracked provides doorstep delivery for ecommerce vendors within 48 countries. Priority Parcel differs from the other two in the sense that it does not provide real-time order tracking updates.
USPS ePacket is available for shipping low-value ecommerce shipments in 26 countries across the world. USPS Priority Express International is a superfast international delivery service shipping to 193+ countries. It can carry items weighing upto 70 pounds or 31.75 kg. USPS Priority Mail International is a cheaper alternative to the previous service because it falls under standard transit times.
It’s available for shipping in 219 countries. Lastly, USPS IPA Packet is a domestic shipping service for low-cost ecommerce orders. These services are eligible for customs brokerage, clearance, and customizable reverse logistics.
The Mail feature is subdivided into - Air First Class, Air Printed Matter, Global Periodicals, USPS IPA Letters and Flats, and Canada Direct. These are meant for small packages, mainly containing paperwork, documents, and letters.
ePost Global is a great shipping platform to partner with if you regularly ship internationally. It offers time-definite deliveries at super cost-efficient rates. Harness the power of expedited shipping and real-time updates with the ClickPost ePost Global tracking API.
FAQs about ePost Global
1) Does ePost Global provide customer support?
Yes, ePost Global offers 24/7 customer support for buyers facing issues like order delays, non-deliveries, etc. It also has a real-time order tracking system to help customers stay updated about the status of their shipments.
2) How to track a parcel with ePost Global?
To track an ePost Global parcel, customers must visit the tracking portal and enter their AWB number or tracking ID. Alternatively, they can reach out to ClickPost for order updates.
API | Description |
Manifestation and shipping label generation API: |
Automatically generates AWB number and prints shipping label for order processing |
Track Shipment API: | Monitors the movement of every shipment on inbound and outbound journeys |
Cancellation API | Cancels an order after confirmation |
EDD API: | Displays the estimated delivery date of a package according to the pin code |
NDR Action update: | Starts the failed delivery management process by triggering carriers |
Return Web-hooks: | Accepts or rejects customer return requests |