Zeek API Integration and Tracking with ClickPost

ClickPost has an automated post-purchase notification engine that triggers alerts at all key milestones, from order placed to the final delivery confirmation. These are propagated through multiple channels: SMS, WhatsApp, Email, and IVRS. To enhance customer experience, ClickPost also proactively alerts customers in case of shipping exceptions and failed delivery, as well as 50+ shipping events with pre-built templates.

Yes. ClickPost unlocks key performance metric analysis across major shipping operational areas: in-transit performance, out-for-delivery timelines, SLA adherance, and breach, RTO rate, turnaround time, and shipping costs. It also sheds light on the customers’ delivery experience with the carrier by examining their NPS feedback. With detailed reports, businesses can gauge the areas needing improvements and where the Zeek excels.

ClickPost has a twofold integration with all pre-integrated carriers using webhook and API to ensure real-time order visibility. It consolidates the shipment data across 50+ status and sub-statuses for granular visibility. ClickPost proactively alerts customers of stuck shipments, lost parcels, and shipping delays with hub-level visibility.

Zeek is a third-party logistics (3PL) and fulfillment company serving eCommerce businesses. With a long-standing record of servicing brands in the U.S., Zeek has now expanded its presence to over 60 countries. The company is headquartered in Baltimore, USA, and continues to grow its global footprint.It offers a tailored suite of fulfillment services including multi-channel sync, order management, picking, packing, and shipping for same-day fulfillment. With customer-centric logistics at its core, Zeek supports fast-tracked customs brokerage, express air shipping, and temperature-controlled storage for sensitive products.Through multi-customer distribution and cross-docking, Zeek enables faster dispatch, better order consolidation, and improved turnaround times. Its logistics capabilities are built to support a range of eCommerce categories, from pharmaceuticals to toys, while maintaining efficiency and reliability.Zeek’s services are especially suited for Direct-to-Consumer (D2C) brands needing full visibility and automation. With home pickup, returns support, and an integrated API, it ensures same-day shipping and smooth reverse logistics from a single platform.