JNE Express API Integration Platform

Get Direct integrations with AWB, Shipping label, Tracking, Cancellation, NDR, Returns API of JNE Express using ClickPost.



JNE Express is a leading eCommerce logistics company of Indonesia. With 28 years of experience, the carrier partner offers both domestic and international shipping services. 



Warehousing, land transportation and sea freight, JNE Express offers logistics services for eCommerce businesses that are supported by trained and experienced human resources.   



SkyKing provides end-to-end order fulfilment services including inventory management, packaging, logistics, order tracking and cash on delivery to eCommerce businesses.



The logistics service provider is able to carry anything, anywhere seamlessly with efficiency. Includes innovative brokerage solutions for your business. 


Integration Time

  • Direct: 2-6 weeks

  • Using ClickPost: Immediate go-live

Ongoing API issues

  • Direct: 15-20 per quarter

  • Using ClickPost: 1-2 per quarter

SLA monitoring

  • Direct: Manual

  • Using ClickPost: Automated



ClickPost already has API integrations with JNE Express for the complete shipping process.

  • Manifestation and shipping label generation API: Create order on Courier Partner, fetch waybill and shipping label and place pickup request

  • Track Shipment API: Track your shipment using AWB and Courier Partner

  • Cancellation API: Cancel shipment manifested on Courier Partner for faster returns

  • EDD API: Show estimated delivery date for shipments on the order checkout page

  • NDR Action update: Updates the after NDR action directly on courier company’s database

  • Return Webhooks: Track your return shipment using AWB and Courier Partner using webhooks

View API Documentation

" We went live with 3 new couriers in 1 week using ClickPost - Superfast execution with no technical glitches. Our reach has increased and overall logistics costs have gone down by more than 10%, thanks to ClickPost "
Head of Logistics
Online Apparel Brand

ClickPost integrates with 120+ Carrier Partners

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List of E-Commerce Shipping Solutions

View all logistics service providers in India and how ClickPost helps you integrate with them


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Courier integrations-min

Step 1

Select the courier

Step 2

Enter Credentials, Pricing etc.
Unified dashboard

Step 3

Start Generating waybills

Why e-commerce companies prefer ClickPost over traditional logistics aggregators?

  • Complete control over Contracts with Logistics Partners
  • No middle-layer - Faster resolution of Shipping queries
  • Complete transparency in courier performance
  • Advanced features to reduce RTO% and automate operations
Courier tracking Dashboard


  • Courier Partner Recommendations: Our logistics intelligence platform comes with a recommendation engine. We help you pick the most suitable courier partner for your orders based on their pickup and delivery performance, payment modes, serviceability, RTO orders and 50+ signals.

  • Engaging post-purchase experience: Keep your customers in the loop with automated order status notifications on email and SMS. Reduce post-purchase anxiety and WISMO calls, and get an opportunity to sell more with customer engagement.

  • Branded tracking pages: Make it easier for shoppers to track their orders. Offer a branded tracking page on your store, customized to match your brand. Upsell, cross-sell, collect feedback and improve your NPS score on the page.

  • Automated NDR flow: With an automated NDR flow, we help you reduce RTO by almost 9%. Get insights into shopper preference and gather feedback in real-time to prevent order delays and post-purchase regret.

  • Hassle-Free Integrations: Integrate all your carrier partners with one ClickPost API to bring all your data onto a unified dashboard. Get complete visibility on your logistics to improve order fulfilment.

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JNE Express Shipping, Courier, and Logistics API Integration

JNE Express is a courier and logistics service provider company based out of Indonesia. It is one of the largest home-grown logistics companies in Southeast Asia. JNE was established by H. Soeprapto Suparno in 1990 and the shipping services provider is currently headquartered in Jakarta. It initially worked as a customs clearance and distribution services company for incoming packages in Indonesia. However, the provider soon diversified its business into other logistics domains. It is known for providing time-sensitive import delivery services. JNE Express is a major logistics company in the region and employs a total of 40,000 personnel. 

Although the company started its operations in the capital city of Indonesia, it has since expanded its operations to all major cities and towns in the country. It currently operates a massive logistics network in the Southeast Asian nation with more than 6000 service locations spread throughout the islands.  Out of its network of service destinations, JNE manages over 150 locations that have been linked to digital communications systems with the number of locations increasing. It operates 1500+ service points to process time-sensitive packages. 

JNE Express offers a variety of services to businesses and individuals in Indonesia. It offers domestic as well as international logistics solutions to companies in nation, offering dedicated solutions to eCommerce businesses. Some of its most popular services include its express delivery solution called Speed Delivery, a next-day delivery solution called Yakin Esok Sampai and an affordable delivery solution called OKE (Ongkos Kirim Ekonomis).

Apart from these, JNE also offers regular shipping solutions that allow businesses to deliver a package within a period of 1 to 7 business days, a pickup service where customers can go to the nearest service centre to collect their package, and an international shipping service. JNE offers tailored solutions for online sellers in the country through its offerings such as COD JNE which allows customers to pay cash for their order at the time of delivery. It also offers specialized delivery services for high-value items which are handled directly and only by JNE Officers. 

Such valuable items are shipped with extensive care and carried by hand wherever possible while ensuring the security, duration and certainty of the delivery. For businesses that require shipping services for bulk items, JNE provides trucking services within the country. Additionally, JNE also provides logistics solutions which include its surface transportation service that offers LTL (less truckload) and FTL (full truckload) options, and warehousing service that allows businesses to store large quantities of products and cargo in any of its network facilities. It also offers freight solutions for businesses.

With JNE, businesses can avail air and ocean freight services and leverage its network of over 5000 international locations. It also offers customs brokerage services for importing and exporting goods. JNE is a popular service provider and a household name in Indonesia. It has been the go-to choice for several major businesses in Indonesia for the last 3 decades. Owing to its widespread network and large workforce, JNE is capable of handling large volumes every single day. The scale of JNE makes it an ideal choice for availing of logistics services in Southeast Asia. It is also a sought-after delivery services provider for eCommerce companies in the region.

JNE Express has always been quick to adopt new technology and equip its facilities with the latest capabilities. Since it works closely with online businesses, JNE offers several API integrations that allow businesses to exchange information across platforms with hindrances. ClickPost, which is the fastest-growing logistics intelligence platform in Asia, is also integrated with JNE. It offers intuitive software that allows businesses to manage multiple shipping partners and services through a unified platform. Businesses can integrate with JNE Express using ClickPost in a single business day.