Spoton API Integration Platform

Get Direct integrations with AWB, Shipping label, Tracking, Cancellation, NDR, Returns API of Spoton using ClickPost.

 

ABOUT SPOTON

Spoton Logistics is a carrier partner headquartered in Bangalore. They are known for offering express logistics to eCommerce businesses pan India, covering 300+ locations and over 22,000+ pin codes. Their 13 major depots and 35 transit hubs are established to ensure timely and secure movement of shipments. 

 

ROAD EXPRESS

Spoton express delivery allows businesses to plan inventory transit and manage supply chains for efficiency. The carrier partner provides door to door delivery to 22000+ pin codes across India, specializing in reverse logistics, multi-location pickups and managing complex on-demand logistics operations. 

 

AIR EXPRESS

Spoton air express service for perishable goods or time-sensitive consignments ensures delivery within a specified period of time to the remotest of locations. Ideal for delivering time-sensitive, high value and fragile goods to distant locations with ease and in the shortest period of time.


 

 

SPOT RETAIL

With Spot Retail, the logistics service provider enables the movement of small consignments across India in a seamless manner, and at a low cost. Offers fulfilment of pickup/ delivery of small shipments for businesses of all sizes. 


 

INTEGRATING WITH SPOTON: DIRECT V/S CLICKPOST 

Integration Time

  • Direct: 2-6 weeks

  • Using ClickPost: Immediate go-live

Ongoing API issues

  • Direct: 15-20 per quarter

  • Using ClickPost: 1-2 per quarter

SLA monitoring

  • Direct: Manual

  • Using ClickPost: Automated

 

CLICKPOST API FOR INTEGRATING WITH SPOTON

ClickPost already has API integrations with Spoton for the complete shipping process.

  • Manifestation and shipping label generation API: Create order on Courier Partner, fetch waybill and shipping label and place pickup request

  • Track Shipment API: Track your shipment using AWB and Courier Partner

  • EDD API: Show estimated delivery date for shipments on the order checkout page

  • NDR Action update: Updates the after NDR action directly on courier company’s database

  • Return Webhooks: Track your return shipment using AWB and Courier Partner using webhooks

View API Documentation

" We went live with 3 new couriers in 1 week using ClickPost - Superfast execution with no technical glitches. Our reach has increased and overall logistics costs have gone down by more than 10%, thanks to ClickPost "
Head of Logistics
Online Apparel Brand

ClickPost integrates with 120+ Carrier Partners

xpressbees fetchr rivigo safexpress indiapost wowexpress aramex ekart dtdc dunzo dotzot Gati dhl bluedart ecomexpress Delhivery Shadowfax Fedex
 

List of E-Commerce Shipping Solutions

View all logistics service providers in India and how ClickPost helps you integrate with them

 

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HOW IT WORKS?

Courier integrations-min

Step 1

Select the courier
Picture2

Step 2

Enter Credentials, Pricing etc.
Unified dashboard

Step 3

Start Generating waybills
 

Why e-commerce companies prefer ClickPost over traditional logistics aggregators?

  • Complete control over Contracts with Logistics Partners
  • No middle-layer - Faster resolution of Shipping queries
  • Complete transparency in courier performance
  • Advanced features to reduce RTO% and automate operations
Courier tracking Dashboard
 

CLICKPOST SOLVES MULTIPLE PROBLEMS BEYOND SHIPPING PARTNER INTEGRATIONS

  • Courier Partner Recommendations: Our logistics intelligence platform comes with a recommendation engine. We help you pick the most suitable courier partner for your orders based on their pickup and delivery performance, payment modes, serviceability, RTO orders and 50+ signals.

  • Engaging post-purchase experience: Keep your customers in the loop with automated order status notifications on email and SMS. Reduce post-purchase anxiety and WISMO calls, and get an opportunity to sell more with customer engagement.

  • Branded tracking pages: Make it easier for shoppers to track their orders. Offer a branded tracking page on your store, customized to match your brand. Upsell, cross-sell, collect feedback and improve your NPS score on the page.

  • Automated NDR flow: With an automated NDR flow, we help you reduce RTO by almost 9%. Get insights into shopper preference and gather feedback in real-time to prevent order delays and post-purchase regret.

  • Hassle-Free Integrations: Integrate all your carrier partners with one ClickPost API to bring all your data onto a unified dashboard. Get complete visibility on your logistics to improve order fulfilment.

Explore Clickpost features

 

Spoton Shipping, Courier, and Logistics API Integration

Spoton is one of the top-rated express logistics companies in India and provides a wide range of highly coveted curios services. This courier company began its journey in 2012 when it was purchased from TNT India by a private firm called India Equity Partners. At the time, the company went by the name StarTrek Logistics and was running at a loss. In less than 5 years, the business was renamed Spoton and began to show a profit. Today, it is one of the most preferred carriers in India, providing access to a well-connected network of over 1600+ highly trained professionals across India. This heavy and productive ground force works out of 13 major depots and also provides access to 35 transit hubs which improve the quality and ease of delivery services to 22000 pin codes across the nation. 

No wonder this successful shipping company was purchased by Delhivery in August 2021. Spoton provides a single interface for the management of Delivery operations and accounts. It also provides a dedicated customer service line that is constantly available to meet your needs. Since Spoton specializes in express delivery services, the road express services and air express services offered by them are most popular.

The road express services are operated by 500+ highly experienced delivery and pickup agents with the help of senior-level logistics experience. And these vehicles are operational 24/7, all year round. This form of express transportation is made faster with the help of 300+ service centers as well as extremely versatile technological backing. These technological advancements aid in ensuring delivery accuracy through track and trace protocols online, as well as enable proactive reporting and milestone-based tracking. The Route Tracking and Monitoring System used by Spoton helps ensure the utmost efficiency of all deliveries and pickups. 

Inventory management is also aided with the help of technology. The air express services provided by Spoton are excellent for time-sensitive goods like perishables that need the shortest transit periods. This service is also useful for fragile goods as well as high-value ones. This mode of transportation comes with access to all the same benefits and technology as that of the road express option provided by Spoton. 

Spoton has additional services to provide delivery for local retailers requiring small shipments, and for students that may need to ship any study materials or personal consignments. Spoton additionally provides delivery options for exhibition items that need to be moved. Because Spoton offers fast-tracking and delivery accuracy options, it has steadfastly become a favorite among Ecommerce businesses. To go live with Spoton in a single day, just connect with the ClickPost courier API integration.

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