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Intelligence
Parth - AI Voice Agents COD order confirmations, NDR recovery AI Carrier Allocation 200B+ data points evaluate the best carrier per order. Apex Identifies and acts on exceptions Ally Agentic support for all channels
D2C Shipping
Multi-Carrier Integrations Branded Tracking Returns & Exchanges Failed Delivery Management Delivery Date Estimates Order Editing Notifications
Specialised Shipping
ClickPost Darwin B2B and bulk shipping Hyperlocal deliveries D2C quick commerce Cross Border Ship eCommerce orders worldwide
Featured
Header Feature Festive Readiness Hub Everything you need to hold delivery promises through peak season. Get ready
Use cases by category
Fashion and lifestyle Beauty and cosmetics Home decor and furniture Health and Wellness Consumer Electronics
Integrations
Carriers 600+ carriers across 30+ countries Storefronts Shopify, Magento, WooCommerce and more WMS/OMS Sync orders and inventory both ways Communication gateways WhatsApp, SMS, email and voice
Tool
ROI Calculator (1) NDR ROI Calculator See what a 40% RTO cut is worth on your monthly volume. Run the numbers
Resources
Blog Deep dives & guides Ebooks & reports Research & benchmarks Assessments Tools to assess your D2C operations Comparisons How ClickPost leads vs alternatives API Docs Resources you need to interact with our API Product updates What's new at ClickPost Trust center Security and Compliance at ClickPost
New report
RTO Playbook (1) 90-Day RTO Reduction Playbook Go from diagnosis to a 25% cut in RTO in 90 days. Get the playbook
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Logistics Automations for Electronics Brands

Unify multiple courier partners and track, resolve exceptions, manage returns across all of them on a single platform.

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See how it works
Electronics Solution - Banner

Trusted by 450+ global brands

  • ACwO - Banner
    ClickPost has completely transformed our post-purchase experience. Our RTO rate dropped by ~50%, support queries reduced significantly, and customers now get real-time visibility into their shipments.
    Vishal Rawatt Gupta
    Vishal Rawatt Gupta
    CEO and CMO, ACwO
Automate shipping decisions for
delivery success with ClickPost
Challenges with D2C electronics

Challenges with D2C electronics

High value items and COD risks are plenty
Failed deliveries COD orders
Track carrier performance

Track carrier performance

Manage multiple carriers and transparently track SLAs. Easily switch carriers for on-time deliveries
AI Allocation SLA breach alerts
Know more
Protect your margins

Protect your margins

Failed delivery recovery workflows, AI voice agents, ensure delivery success
Voice AI for NDR Tracking
Know more

Overcoming specialised delivery challenges

Balancing multiple moving parts
is important for delivery success

Multi-carrier management

Unifying multiple carriers is necessary to ensure you have options and high coverage

COD order confirmations

COD orders pose a risk and directly impact RTO rates
20–25%
Return rates across fashion brands
30-50%
COD rates for D2C fashion
15-18%
RTOs for beauty brands in India.

What ClickPost Automates

Ensure delivery success and real-time tracking for consumer electronics

AI carrier allocation

Maximise chances for delivery and optimise shipping costs across all carriers.
  • Choose parameters: SLA adherence, pricing, TAT, RTO%
  • The algorithm weighs recent and historic performance for 5B+ shipments
  • Auto-selects the best carrier for every order for delivery success
Learn more
AI carrier allocation

Failed delivery recovery

Trigger multi-channel journeys when a delivery fails. Use AI calling for scalable feedback collection, and auto update couriers
  • Set NDR journeys using a combination of SMS, WhatsApp, AI calling
  • Customer feedback directly sent to couriers via API
  • Standardised failed delivery buckets, trigger custom flows
100% NDR Coverage
40% Lesser RTOs
Learn more
Failed delivery recovery

Real-time tracking and notifications

Keep customers informed at all stages for forward and reverse shipments
  • Accurate real-time delivery date estimates
  • Branded tracking page, with relevant product recommendations
  • Standardised tracking statuses across 700+ couriers, for operations teams
See how it works
Electronics Solution - Real-time tracking and notifications

AI order confirmation

Reconfirm buyer intent and convert COD to prepaid with Parth, our AI voice agent
  • Calls customers after they place an order. Confirms address and intent
  • Nudges to covert COD to prepaid
  • Sends a payment link on WhatsApp
Built in telephony
Multi-lingual support
See how it works
Electronics Solution - AI order confirmation

Getting started

Go live in days. Join the company 
of the most loved beauty brands

700+ carrier integrations

Go live in days. Join the company 
of the most loved beauty brands

Easily manage all your carriers from a single platform. Prevent SLA breaches and track performance.
75+ communication gateways

75+ communication gateways

Integrate multiple channels, or ClickPost WhatsApp gateway. Keep customers informed for all milestones.
AI-first analytics

AI-first analytics

Ask your shipment data anything with AI assistants within all ClickPost modules
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4.4 Rating Stars White 4.4

Automate your logistics
with ClickPost

Book a 30-minute demo with our experts to build a world-class 
post-purchase experience
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