Logistics Automations for Fashion Brands
AI allocation, branded tracking, delivery recovery, and returns, across all carriers on one platform.
Delivery decisions trained on 5 billion+ shipments.
Trusted by operations teams at 600+ brands.
ClickPost streamlines operations across multiple parties and acts as a logistics enabler for us.
Kailash S.
Operations Team
The post-purchase upsells have been a solid bonus for incremental revenue.
Samarth Sindhi
CEO
With ClickPost, every courier booking happens from one panel, B2B, B2C, Quick Commerce.
Nikhil Rangari
AVP Operations
9%
lesser RTOs
~100%
on-time deliveries
ClickPost is the heartbeat of our operations.
Piyush Kumar
AVP Operations
AI Allocation is like moving from riding a tricycle to a sports bike.
Anirudh Likhite
SVP Supply Chain & Procurement
The real-time tracking statuses are reassuring for teams and customers.
Rajat Mehra
Product Manager
10%
Faster Delivery TAT
33%
RTO reduction
Order creation used to take whole-day. Now with ClickPost allocation is real time, and if partner A fails it automatically routes to partner B.
Pulkit Chaturvedi
Head of Supply Chain
Returns with ClickPost have increased our NPS
Anshu Kumar
Logistics & Customer Delight Lead
Tracking, carrier allocation and returns have become seamless with ClickPost.
Vipin Kumar
Senior Director Supply Chain
80%
NDRs solved in 24H with Parth AI.
100%
AI NDR Calling with Parth
Smart alerts, single-dashboard visibility into every breach have lifted productivity.
Soumyadip Singha
Operations Manager
We have reduced complaints by 20% in 6 weeks.
Nayana Chethan
Head of Customer Support
ClickPost streamlines operations across multiple parties and acts as a logistics enabler for us.
Kailash S.
Operations Team
The post-purchase upsells have been a solid bonus for incremental revenue.
Samarth Sindhi
CEO
With ClickPost, every courier booking happens from one panel, B2B, B2C, Quick Commerce.
Nikhil Rangari
AVP Operations
9%
lesser RTOs
~100%
on-time deliveries
ClickPost is the heartbeat of our operations.
Piyush Kumar
AVP Operations
AI Allocation is like moving from riding a tricycle to a sports bike.
Anirudh Likhite
SVP Supply Chain & Procurement
The real-time tracking statuses are reassuring for teams and customers.
Rajat Mehra
Product Manager
10%
Faster Delivery TAT
33%
RTO reduction
Order creation used to take whole-day. Now with ClickPost allocation is real time, and if partner A fails it automatically routes to partner B.
Pulkit Chaturvedi
Head of Supply Chain
Returns with ClickPost have increased our NPS
Anshu Kumar
Logistics & Customer Delight Lead
Tracking, carrier allocation and returns have become seamless with ClickPost.
Vipin Kumar
Senior Director Supply Chain
80%
NDRs solved in 24H with Parth AI.
100%
AI NDR Calling with Parth
Smart alerts, single-dashboard visibility into every breach have lifted productivity.
Soumyadip Singha
Operations Manager
We have reduced complaints by 20% in 6 weeks.
Nayana Chethan
Head of Customer Support
and reduces support tickets
Fashion’s unique challenges
Reduce shopper anxiety
Protect your margins
Challenges for fashion D2C brands
decide who buys again
High returns due to size and fit issues
High queries, chances of RTOs on COD orders
from the buy button to the next order
AI carrier allocation
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Choose parameters: SLA adherence, pricing, TAT, RTO%
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The algorithm weighs recent and historic performance for 5B+ shipments
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Auto-selects the best carrier for every order for delivery success
Failed delivery recovery
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Set NDR journeys using a combination of SMS, WhatsApp, AI calling
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Customer feedback directly sent to couriers via API
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Standardised failed delivery buckets, trigger custom flows
Real-time tracking and notifications
-
Accurate real-time delivery date estimates
-
Branded tracking page, with relevant product recommendations
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Standardised tracking statuses across 700+ couriers, for operations teams
Self-serve order edits and upsells
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Control order edit window as per your delivery timelines
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Google address verification, reduce RTOs
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Recommend relevant products, induce upsells
Automated returns and exchanges
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Reduce support load with self-serve returns portal
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Customise QC for selected milestone. Auto-trigger refunds
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Retain revenue with refunds as store-credits
Getting started
Go live in days. Join the company of the most loved beauty brands
Go live in days. Join the company of the most loved beauty brands
75+ communication gateways
AI-first analytics
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Before Apex, the first hour of every day went to pulling reports from multiple couriers and building pivot tables just to find where shipments were stuck. Now we catch issues before the customer ever writes in.
Nayana ChethanCustomer Support Head, The Bear House -
ClickPost links everything - warehouses, pickups, delivery zones and calculates delivery dates we can confidently promise customers.RaguventhanHead of Technology, Miniklub -
The rise of omnichannel retail has further pushed us to integrate online and offline channels, ensuring we can serve shoppers wherever they are. With e-commerce growth, robust reverse logistics systems have also become critical for handling returns efficiently.
Mahadevan PillaiVP – Operations & Supply Chain at Snitch -
I might onboard a new logistics partner, but I don't have to change any configuration. It just works the same as my existing partner. That is where I see value with ClickPost.
Vamsi KrishnaHead of Product (Ecommerce Backend), ABFRL
Automate your logistics
with ClickPost
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