Since the early days of online shopping, shipping has been a key part of the customer experience. Thankfully, several software options are available to help store owners optimize their shipping operations
Freightview is one such option. It's a comprehensive transportation management software (TMS) that allows store owners to compare shipping rates from different carriers, book LTL containers, and track shipments. It's an excellent option for businesses looking for freight shipping, but it may not be the best for end-to-end ecommerce shipping and post-purchase customer experience.
Here's our pick of the best Freightview competitors for providing timely and efficient delivery to customers. Let'sLet's dive in!
2) What is Freightview?
Freightview is a freight management software that offers the cheapest truckload and direct parcel quotes by pulling in real-time shipping rates from carriers. This transport management software stores all your saved quotes and auto-populates forms with saved entries.
It even allows ecommerce companies to upload .csv format client detail files directly to the software. Freightview manages the entire freight shipping process, from selecting the best possible rates to booking, tracking, and monitoring performance.
Businesses can schedule pickup dates and arrange for delivery to construction sites, trade shows, liftgates, etc. This technology-driven freight shipping solution provides in-depth reports on carrier routes, customer complaints, shipment count, and more.
3) Top 10 Freightview Competitors and Alternatives
This section discusses the features and benefits of the top Freightview alternatives. Keep reading!
ClickPost is a logistics SaaS platform dedicated to providing customers with the best shipping solutions and post-purchase experience. Its comprehensive logistics services include AWB generation, tracking, failed order management, EDD prediction, and returns management. It'sIt's one of the best Freightview competitors for overall shipping and delivery management.
Integrate with 250+ shipping companies to reach 200+ countries worldwide.
Connect your online store to all major storefronts, ecommerce platforms, and shopping carts like Shopify, WooCommerce, BigCommerce, Etsy, Amazon, etc.
Reduce RTOs significantly with quick customer responses and NDR management.
Send live order tracking notifications to customers on WhatsApp, email, and SMS by linking your stores to the ClickPost dashboard.
Optimize Shopify returns, automate returns with a set return policy and bring in repeat customers.
Pros: ClickPost can integrate with any carrier of your choice within a day, free of cost.
Cons: It'sIt's best suited for larger enterprise-level businesses.
ShipBob is a shipping and fulfillment solution provider based in Chicago, United States. It offers comprehensive shipping management services to ecommerce companies for D2C and B2B orders. With its range of integrations and serviceable locations, ShipBob is a great Freightview alternative to scale up your business.
Businesses can leverage ShipBob'sShipBob's numerous warehouses to store inventory and ship when a customer places an order.
Send customized packages with brand inserts, hand-written notes, and kitting for an excellent customer unboxing experience.
Provide the fastest ecommerce delivery across the US with free 2-day shipping.
Connect with all major marketplaces and storefronts to increase footfall to your store and double ROI.
Want to sell B2B? ShipBob offers unique features for B2B shippers and retail dropshippers.
Pros: User-friendly software. Excellent customer service.
Cons: ShippingEasy can sometimes mess up SKUs for multiple orders.
ShippingEasy is a US-based ecommerce shipping and customer marketing platform offering many advanced tools for online sellers. It has a separate suite of services for Shopify merchants. It is a great Freightview alternative for shippers in the United States.
ShippingEasy provides the cheapest shipping rates for UPS.
Leverage the Shopify Seller Suite for discounted rates (<76%), promotional customer emails, abandoned cart notifications, and seamless carrier integration.
Send order tracking updates, manage orders and track return statuses from a single dashboard.
Pros: Integrating with carriers and selling platforms is straightforward.
Cons: ShippingEasy's order syncing can sometimes malfunction.
AfterShip is among the most popular ecommerce tracking software in the world. Its range of shipping and returns management features makes it one of the best Freightview competitors on the list. The AfterShip app can be downloaded across all iOS and Android devices.
Integrate with 900+ shipping carriers to send orders worldwide.
With AfterShip, businesses can offer Estimated Delivery Dates to help customers make better purchase decisions.
Provide 100% shipment visibility and improve shipping performance with AfterShip's powerful analytics tool.
Pros: Awesome track and trace functionality. Easy email/SMS customization without coding.
Cons: Cancelling the Aftership annual subscription can be tricky.
Established in 2013, Skubana is a fantastic ecommerce order management software with warehousing and multi-channel fulfillment capabilities. It can auto-generate shipping labels, return labels, and packing slips. Skubana also offers packaging, kitting, bundling, and similar services and shipping workflow management.
Fulfill orders across channels from a single location. Seamless integration with warehouses, 3PLs, Amazon vendors, etc., for faster shipping.
Intelligent allocation based on fixed or flexible shipping rules like destination time zones and time-sensitive orders.
Skubana manages Pick and Pack for dropshipping orders and displays actionable metrics to identify slow-moving stocks.
Pros: Multi-channel order fulfillment is super simple with Skubana.
Cons: Customer support is highly unresponsive after onboarding.
Orderhive, or Cin7 Orderhive (after its recent acquisition by Cin7), powers ecommerce automation through systematic inventory management. This Freightview alternative is used by some of the biggest names in retail, healthcare, and education.
Enables automating many parts of the shipping and fulfillment process based on triggers or preset rules like shipping label generation, emailing, fulfillment through the chosen warehouse, etc.
Orderhive can ship with 300+ carriers and offers a shipping rate calculator for price estimation.
Businesses can request personalized packaging and monitor end-to-end delivery of orders.
Pros: Customer service is very skilled and always ready to help.
Cons: Product loading on the dashboard takes a long time.
ShipMonk is an ecommerce fulfillment software that helps online store owners with order fulfillment. If you are looking for a Freightview competitor that can provide fulfillment for B2B and B2C orders, then ShipMonk is a great choice.
ShipMonk provides Pick and Pack services for upto 10,000 orders per day. It does not have a minimum order value requirement.
It finds the best order bundle combos by scanning SKUs across all sales channels.
The state-of-the-art warehouses use intelligent storage to find items quickly as soon as an order is placed.
Pros: Warehousing and inventory management tools work well.
Cons: ShipMonk can be a liability for subscription box businesses.
Exorbitant fulfillment fees, hidden costs, etc.
ShipTime is an ecommerce shipping software that manages backend operations like multi-channel integration, automatic shipment tracking notification, etc. It can be a good Freightview alternative for companies looking for shipping solutions within a limited budget.
ShipTime can accommodate time-sensitive deliveries and cross-border logistics.
Picking, packing, and shipping fall under the purview of ShipTime. -Businesses and customers can track their orders online and get real-time updates.
Pros: Helps businesses save up time and money on shipping expenses. Great for Canadian ecommerce companies.
Cons: The user interface can be hard to get used to.
Ordoro is a one-stop logistics solution for ecommerce businesses looking to grow their business quickly. Its suite of services includes packaging, dropshipping, warehousing, shipping, delivery management, and e-fulfillment.
Instantly connect with shipping carriers, payment gateways, marketplaces, etc., and split, combine or duplicate orders.
Ordoro supports branded order tracking and sends white-labeled order status/confirmation emails to customers for greater brand visibility.
With Ordoro, ecommerce companies can ship orders peacefully because all shipments are covered by shipping insurance.
Pros: Ordoro's customer service is just what every new ecommerce business needs.
Cons: The option for customizing shipping and return labels will be a welcome addition.
2Ship is the perfect Freightview alternative for businesses specifically looking for freight shipping options. 2Ship is a transport management software that allows quick comparison of shipping rates between carriers, single dashboard visibility, and real-time tracking.
Import live list rates across carriers with delivery dates and times to make the best choice.
2Ship provides reverse logistics where return labels are included in all outbound shipments. It can also track returns in real-time.
All integrations with 2Ship happen over another software called InteGr8.
Pros: The Live Chat option is a lifesaver for instant customer queries.
Cons: The dashboard layout and user interface can be improved for a more efficient workstation.
4) How to Choose the Best Freightview Alternatives and Competitors for Your Online Store?
Now that you have looked at our highest picks' various features, pros, and cons, it's time to find out what to look out for when choosing your Freightview competitor.
Ecommerce must carefully consider their budget before picking a Freightview alternative for their business. Pairing with a logistics platform should ultimately benefit your business despite the cost. List your requirements and check which shipping software delivers most or all of these services at competitive prices.
4.2) Locations Served
The success of your online store largely depends on the number of customers you can serve worldwide. Therefore, your Freightview competitor must help you expand your sales by bringing you closer to different ecommerce markets.
4.3) Advanced Logistics Technology
One of the major advantages of using shipping software for ecommerce delivery is the technology they use to make shipping efficient and hassle-free. Some hi-tech services include GPS mapping to find the quickest route, push-and-pull APIs for transferring real-time order tracking information, and much more. Depending on the needs of your business, you may need some or more of such services.
4.4) Customer Service
We hope to eliminate customers' need to call up sellers by providing the best shipping service possible. However, to provide the best post-purchase customer experience, you need a Freightview alternative with a responsive customer support team to sort customer complaints and queries quickly.
4.5) Order Tracking
Ecommerce businesses must prioritize providing live order tracking updates to their customers. Multi-carrier shipping platforms like ClickPost improve shipping efficiency, reduce delivery exceptions and limit RTOs by providing real-time order tracking updates on WhatsApp, SMS, and emails.
We hope this list of the best Freightview competitors will help you find the best shipping solution for your business. While most of these logistics software have overlapping features, some fare better than others. What's best for your store might also change as your business grows and its needs change. Therefore, choose a SaaS partner that will not hinder that growth and will help you scale up. All the best!