City Link Express API Integration and Tracking


ClickPost Multi-carrier integration platform lets you integrate with 150+ carriers including City Link Express using a single API


Table Of Contents

City Link Express Services

Shipping services  

  • All deliveries are fulfilled in 3-7 business days. 

  • Door-to-door delivery. 

  • Same-day delivery before 6 PM in Klang Valley, Malaysia.

Special services

  • Offers 3PL services. 

  • Insures valuable shipments. 

  • Provides both LCL and FCL shipments for sea freights.

Technology services

  • App called ‘City Link Express is available to help consumers stay updated on their parcels. 

  • API integration and EDI for eCommerce web-store development. 

  • A Tracking tool is available on the main website.

About City Link Express


City link express is a well-established Malaysian logistics and delivery service company with more than 30 years of experience. City Link Express provides multiple delivery services to Asian and other retail brands with significant expertise in couriers. Assisting both B2B and B2C companies, City Link Express offers door-to-door delivery service. In addition, they’ve also improved their tracking service while incorporating modern-day tech to enhance the package distribution and payment process.

Having its main headquarters in Selangor, Malaysia, City Link Express was founded in 1979 by David Tan. Since then, it has become a significant brand in many Asian countries, such as China, Thailand, and Singapore. They constantly strive to enter lucrative markets to expand their network and reach Asia Pacific countries. Their impressive services have earned them plenty of awards. One of which (in 2020) gave them recognition for being the longest-living company in a region that provides exceptional logistics solutions. This award also accredits their diligence toward the logistics industry. 

For valuable shipments, City Link Express offers insurance via ‘Parcel Guard.’ Regarding sea freight, City Link Express fulfills FCL (full container load) and LCL (less than container load) shipments. Special shipments such as fragile, dangerous, pharmaceutical, perishable, and bulky goods are also handled by them. Spreading over 200 countries, patrons can also request customized services that work in accordance with their needs. One of the best aspects of City Link Express is that it provides eCommerce stores with 3PL (third-party logistics) services. Here, City Link Express takes care of all logistics operations from warehousing to order fulfillment. 

There are other value-added services, such as handling documentation for clearing customs. Further, City Link Express also handles all returns from any eCommerce brand. This includes the product(s) that: weren’t the same as the one ordered or damaged. Overall, this helps eCommerce brands not located in the best location for delivering goods to customers throughout the country. Moreover, their API integration and EDI help eCommerce in web-store development. To take your online store beyond, ensure to use ClickPost’s courier integration and get the best of City Link Express’s services.

FAQs about City Link Express


1) How long does City Link Express take to deliver an order? 

City Link Express generally takes around 3-7 working days to complete one order. However, there are special services such as same-day delivery for specific locations. 

2) How does City Link Express determine the shipping cost? 

There are three main factors that City Link Express takes into consideration when calculating the total shipping cost. These are: The main item to be shipped, the destination, and the weight of the entire parcel. 

List of City Link Express APIs

API Description
Manifestation and shipping label generation API:

Create order on Courier Partner, fetch waybill and shipping label and place pickup request

Track Shipment API: Track your City Link Express shipment using AWB and Courier Partner
Cancellation API Cancel shipment manifested on Courier Partner for faster returns
EDD API: Show estimated delivery date for shipments on the order checkout page
NDR Action update: Updates the after NDR action directly on courier company’s database
Return Web-hooks: Track your return shipment using AWB and Courier Partner using web-hooks




How does it work?

Once integrated with ClickPost, you will never have to manually integrate with any other carrier EVER AGAIN


Step 1 - Select The Courier


Step 2 - Enter API Key


What else can you do with ClickPost?