Newgistics API Integration and Tracking


ClickPost Multi-carrier integration platform lets you integrate with 150+ carriers including Newgistics using a single API

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Table Of Contents

Newgistics Services

Shipping services  

  • Smooth and cost-effective delivery

  • Regional, national and international shipments

  • Express international delivery

Special services

  • Return Services

  • Warehouse management system

  • Global inbound services

Technology services

  • Tracking management system

  • End-to-end e-commerce solutions

  • Software maintenance

About Newgistics

Newgistics is a part of Pitney-Bowes company, a work-share partner of the United States Postal Service (USPS). It provides technology and services to support e-commerce retailers around the globe. Its offerings include parcel delivery, return management, software to build and maintain e-commerce websites and freight management services. 

Newgistics was founded in 1999 to help e-businesses efficiently manage the process by which customers could return orders made online. This logistics company is headquartered in Austin, Texas, and is the first company to partner with USPS on return capabilities. 

Newgistics is an exceptional provider of USPS's Parcel Return Services. It also has several processing centres throughout the United States. Besides Canada and the United States, Newgistics provides shipment and delivery to more than 220 countries.

The company extended its services beyond return management into additional areas of order fulfilment, parcel delivery and shipping, and e-commerce. In 2008, it acquired Cornerstone Shipping Services to scale its delivery services. Newgistics bought At Last Fulfilment in 2012 to enhance fulfilment capabilities and develop its parcel customer base. In 2103, it acquired Tacit Knowledge to expertise in the e-commerce space. In 2017, Pitney-Bowes announced its $475 million acquisition of Newgistics.

Newgistics offers mix-and-match services that are purpose-built for retail e-businesses and help them to scale up to meet customers' demands. It provides designed delivery services. These services include national, international and regional delivery. Newgistics delivers the parcels in 2 to 7 days, depending on the cost options and best time. 

These delivery services are flexible, efficient, timely and consistent. The company's designed return services furnish customers with a comprehensive set of return options for configuring their return processing and transportation.

The logistic company implement designed fulfilment services to support e-commerce. These services are flexible and scalable with custom branding, inventory management and on-time delivery. With the tracking system of Newgistics, consumers can track their parcels, mail or shipments reliably and quickly. 

Through this system, businesses can get data such as estimated delivery date, status, transport type and location. Furthermore, the company also provides customised packaging, transportation and warehouse management services. ClickPost has a courier API integration with Newgistics that allow e-commerce to utilise the carriers' efficient services, such as return management and warehousing services.

FAQs about Newgistics


1) In how much time does Newgistics deliver parcels?

The shipping time of Newgistics ranges from 3 to 7 days. But with the use of express delivery services, its delivery time is approximately 1 to 2 days, regardless of the destination.


2) Can I change the address where my parcel will be delivered?

No. The shipping address cannot be changed once the order has been shipped. You can contact the customer service department to know what options are available for reshipping.

List of Newgistics APIs

API Description
Manifestation and shipping label generation API:

Create order on Courier Partner, fetch waybill and shipping label and place pickup request

Track Shipment API: Track your Newgistics shipment using AWB and Courier Partner
Cancellation API Cancel shipment manifested on Courier Partner for faster returns
EDD API: Show estimated delivery date for shipments on the order checkout page
NDR Action update: Updates the after NDR action directly on courier company’s database
Return Web-hooks: Track your return shipment using AWB and Courier Partner using web-hooks




How does it work?

Once integrated with ClickPost, you will never have to manually integrate with any other carrier EVER AGAIN


Step 1 - Select The Courier


Step 2 - Enter API Key


What else can you do with ClickPost?