Table Of Contents
Same-day/Next day delivery
Pick and Pack services
24x7 support services
Shipment tracking services
User management dashboard
Pikndel is an Indian express carrier. This carrier is known for its same-day and next-day delivery services across the country. With its service suite, the carrier is mainly focused on empowering e-commerce businesses to improve their customer retention rate. The carrier has a full-stack solution that enables e-commerce businesses from every category.
Pikndel provides delivery services for various popular e-commerce brands like Boat, Purplle, LensKart, Mamaearth, Healthkart, etc. This client list exists through the numerous integrations made accessible through the carrier platform. This includes e-commerce marketplace integrations like Shopify, Magento, and WooCommerce as well as shipping integration platforms like ClickPost and ShipRocket.
The carrier mainly offers three modes of delivery - 4 Hour delivery, same-day delivery, and next-day delivery. All these delivery services are offered by enabling brands and products to share dark stores as their fulfillment centers. This decentralized distribution model is also an excellent medium to ensure accurate fulfilment within the promised time frame.
Apart from seamless delivery services, the carrier also offers pick-and-pack services in dark stores. This pick-and-pack service allows you to completely outsource the fulfillment process and minimize the infrastructural investment. All the seamless delivery service is offered with 24x7 customer support. The support is responsive and can provide quicker resolutions as compared to other carriers in the sector.
The onboarding process of the carrier is quite easy, and the carrier has a management dashboard. The dashboard will allow you to manage your entire fulfillment setup through a single window. The user interface is designed in such a manner that it requires minimal effort to ensure seamless order management.
The delivery fleet management dashboard allows you to communicate and operate the assignments to the drivers. You can even monitor the customer feedback from the dashboard and derive pain points in your customer and delivery experience. ClickPost has a carrier API integration with ClickPost to enable shipping management features alongside the seamless delivery services of the carrier.
FAQs about Pikndel
1) Does the Pikndel Dashboard support multiple sales channels?
The Pikndel dashboard can accept and derive data through a CSV file upload. Alternatively, you can connect your Shopify, Magento, and WooCommerce merchant accounts to the dashboard for a centralized order management system.
2) Who are the popular partners of Pikndel?
Pikndel has partnered up with popular shipping management platforms like ClickPost and ShipRocket to provide a more holistic service suite to its customers. Along with this, it has partnered with merchant platforms like UniCommerce, Amazon, Easycom, etc., to facilitate easier management of merchant accounts and multiple sales channels.
|Manifestation and shipping label generation API:||
Generate a shipping label as per the manifestation request placed with the carrier
|Track Shipment API:||
Track the shipment to enable a better post-purchase experience
Cancel the order and shipping request placed with the carrier
Predict the arrival time of the package for the customer’s pin code
|NDR Action update:||
Take the failed deliveries status to the resolution stage through automated communication
Return the order to the merchant
VIEW API DOCUMENTATION