Portugal CTT API Integration and Tracking


ClickPost Multi-carrier integration platform lets you integrate with 150+ carriers including Portugal CTT using a single API


Table Of Contents

Portugal CTT Services

Shipping services  

  • Express international delivery services

  • National and international mail services

  • Economical and time-saving shipments

Special services

  • Refund options and fax services

  • Packages, stamps, cardboard boxes and envelopes for shipping goods

  • Request for change of address

  • Social mobility allowance

Technology services

  • Real-time tracking system

  • Business management Solutions

  • Geo contact services

About Portugal CTT


CTT is a Portuguese postal company with subdivisions that operates in mobile phone services, banking and e-commerce. The acronym stands for Correios, Telegrafos e Telefones, which means Post, Telegraph and Telephone. The company provides international and national shipping services to businesses and individuals. CTT has always been a supporting partner for companies that help them to grow by providing innovative business solutions. 

CTT is a multi-service operator with a financial and postal vocation, known for its value creation, efficiency and quality. The company was founded by King Manuel I of Portugal in 1520, during the Portuguese Renaissance. CTT began its first postal service in 1533, its first financial mail service in 1753 and its house-to-house mail delivery service in 1821 in Portugal. 

In 1991, it became a public limited company. In 2007, CTT began to provide telecommunication services in Portugal, under the brand name Phone-ix. But in 2019, it closed down Phone-ix. In 2014, the Portuguese government declared CTT a private company. The company has various subsidiaries, such as CTT Expresso, PayShop, CTT Correios, Mailtec, etc. CTT is one of the largest logistics operators, having around 12,000 employees. The company is considered a Portuguese Trusted Brand. 

Correios de Portugal or CTT serves the country by offering various services such as postal boxes, post tracking, CTT express post, mail forwarding, regular mail and international shipping. CTT provides delivery services for both international and domestic postage. These services include express mail, regular mail, registered mail and registered mail (blue and green). 

Using the CTT parcel tracking system, e-commerce and customers can easily track their orders. After placing an order, a tracking number will be sent via email or SMS. With this tracking code, e-commerce can get all the order tracking details. 

In addition to the delivery services, CTT provides various options to send parcels weighing 10 kg for international shipping and 30 Kg for national shipping. Besides these services, it offers complementary services such as refund options, redelivery, photocopy of postal documents, etc. CTT also delivers other services such as social mobility allowance, social passes, fax services, pay tolls, etc. ClickPost has a logistics API integration with Portugal CTT to offer efficient services such as integrated tracking, multi-carrier shipping and COD reconciliation. These services simplify customers' purchase journeys.

FAQs about Portugal CTT


1) How much time does CTT take to deliver registered mail and regular mail?

CTT takes three days to deliver regular mail in Portugal and Europe. It drop-ships the mail in seven days to the rest of the world. The company take one day to deliver registered mail in Portugal, three days in Europe and five days in other parts of the world.


2) What items can't be sent with Portugal CTT?

The restricted items for shipping will depend on the destination. Some of these prohibited items include flammable liquids, firearms, ship weapons, live animals and explosive substances. You can check the list of forbidden items on the company's official website.

List of Portugal CTT APIs

API Description
Manifestation and shipping label generation API:

Create order on Courier Partner, fetch waybill and shipping label and place pickup request

Track Shipment API: Track your Portugal CTT shipment using AWB and Courier Partner
Cancellation API Cancel shipment manifested on Courier Partner for faster returns
EDD API: Show estimated delivery date for shipments on the order checkout page
NDR Action update: Updates the after NDR action directly on courier company’s database
Return Web-hooks: Track your return shipment using AWB and Courier Partner using web-hooks




How does it work?

Once integrated with ClickPost, you will never have to manually integrate with any other carrier EVER AGAIN


Step 1 - Select The Courier


Step 2 - Enter API Key


What else can you do with ClickPost?