Table Of Contents
Shipping services
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International freight
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Delivery to lockers
Special services
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Warehousing
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Custom clearance
Technology services
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Online tracking
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Mobile app
About Nova Poshta
Nova Poshta is a privately owned Ukrainian postal and logistics provider. Similar to the country’s national government-owned post office, its main headquarters are based in Kyiv, Ukraine. The company allows both individuals and businesses to ship documents and parcels within the nation or internationally.
Normal individuals can easily start sending parcels from multiple mediums like a nearby branch, locker, or even a designated pickup point. Instead of queuing up, customers create their own express invoices. There are certain metric limits on different items like documents, parcels, and even cargo.
International shipments can be made within European countries like Poland, Slovakia, Hungary, Romania, etc. The usual timeframe needed to fulfill an international order is three days. Businesses on the other hand can make deliveries to 200+ countries by land or air.
Online store owners can start shipping small-sized parcels of up to 30 kilograms. For bigger shipments, businesses can leverage the logistic provider’s LTL (less-than-truckload) or FLT (full truckload) services. The same can also be done from the official app called “Nova Post: Delivery & Tracking.”
Businesses can further benefit from warehousing and custom clearance services. Small and mid-sized firms can also get discounts when they sign a contract and receive packaging for their products before they leave the warehouse. Items that need to be packed should be presented to a local service branch’s operator.
This operator will first examine whether your shipment meets the volumetric limits and then proceed with the item(s) to checkout. Depending on the type of shipment (small parcels, cargo, etc) you choose to pack, you’ll be given different pricing.
When it comes to warehousing, eCommerce businesses can have their products stored at Nova Poshta’s warehouse at zero cost for a week. After this time period, you’ll have to pay a charge for storing any goods for a maximum of 30 days.
Freights, however, are charged after their third day of being stored. If, in any case, your goods are not sent or addressed in the warehouse for more than a month, then they will be labeled as unclaimed. Here, the platform will deal with any items at their discretion.
Businesses can easily track any order on the main website’s tracking tool. Take control of your logistics operations in European regions with ClickPost’s courier API integration that helps you go live with any carrier of your choice within 24 hours!
FAQs about Nova Poshta
1) Can users edit order details after it has been placed?
Certain order details like the date and the time of arrival can change after placing an order. This is available on both the mobile application of Nova Poshta and its website.
2) Is packaging available for all shipments?
Packaging is available for both small and large shipments. Boxed packaging has an upper weight limit of 30 kilograms while freight packaging has a maximum weight limit of 1 ton (1,000 kilograms)
API | Description |
Manifestation and shipping label generation API: |
Process orders instantly with the help of automation and manifest quicker than ever. |
Track Shipment API: | Get all location details of any order by simply entering the parcel number on the tracking tool. |
Cancellation API | Cancel any order within minutes and maintain customer satisfaction |
EDD API: | Show patrons when they can have their product delivered with precise EDDs. |
NDR Action update: | View all NDRs easily on one single dashboard and be aware of each report’s status |
Return Web-hooks: | Make returns simplified by printing return labels in bulk. |