Table Of Contents
Shipping services
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Air and sea freight services
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International shipments
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Domestic distribution
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First-flight-out service
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Hand-carry option
Special services
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Customs clearance
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Customer support
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Processing of import and export documents
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Packaging facility
Technology services
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Shipment tracking software
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Warehouse management system
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Shopmasy, RAF's e-commerce platform
About RAF Philippines
RAF International Forwarding Phils., Inc, is a Philippine-based courier and freight forwarding company. The company's logistics solutions boost e-commerce businesses' productivity and help them to meet their customers' needs. Its services are freight forwarding, warehouse management, distribution, tracking management and more. It also assists initiatives in finding and resolving their shipping problems. RAF maintains an environment that applauds diligence and excellence.
RAF was founded in 1992 to meet the ongoing demands for reliable shipping services. Later, the company was selected as the agent for Airborne Express in the Philippines. Now, it provides both freight forwarding and courier services. The company's headquarters is located in Metro Manila, Philippines. Having a team of 200+ optimistic employees, RAF helps e-commerce firms to offer end-to-end customer support to buyers. This privately-owned company is committed to satisfy its client's needs through a cost-effective delivery system.
The company's services are flexible and provide tailor-fit support to e-commerce businesses. Its international courier service is the fastest shipping option that allows them to send urgent packages and documents quickly. RAF integrates with global carriers to deliver effective freight forwarding solutions. With the freight forwarding service, you can ship oversized and heavyweight cargoes via sea or air. It manages different types of shipments, such as dangerous goods, live animals and general and valuable cargo. Additionally, online merchants can track these shipments using the company's tracking management software.
RAF's domestic distribution option involves a door-to-door delivery service. E-commerce retailers can forward shipments from and to specific locations within the Philippines via sea, air, land or multimodal transport. The company helps them with storage management too. Its warehouse management systems accommodate their storage needs. These systems store products in a systematic manner. RAF has a customs brokerage feature that enables it to provide clearance of importations efficiently and quickly. E-commerce companies facing problems in managing cargo space can take help from the company's cargo sales agents. These agents provide logistics planning for handling space for national and international carriers.
Shopmasy is an online platform provided by RAF. This platform allows small and medium-sized companies to promote and sell their products. RAF delivers accessorial services such as the packaging of goods and the creation of export and import documents. It also has hand-carry and first-flight-out options for clients who want expedited shipping. With ClickPost's logistics API integration, RAF fulfils the shipping needs of its clients, gives customer support and offers other top-notch services such as NDR management, COD reconciliation, etc.
FAQs about RAF Philippines
1) How do I track my RAF parcel?
First, visit the official website of the company. There click the option of 'Track a Shipment'. After clicking the option, a branded tracking page will open. On that page, enter the tracking number and get all the information on your shipment's movements.
2) What other services does the RAF offer?
Besides international courier and freight forwarding services, RAF also offers other services. These include warehousing solutions, customs clearance, parcel packaging, hand-carry service and domestic distribution.
API | Description |
Manifestation and shipping label generation API: |
Create order on Courier Partner, fetch waybill and shipping label and place pickup request |
Track Shipment API: | Track your RAF Philippines shipment using AWB and Courier Partner |
Cancellation API | Cancel shipment manifested on Courier Partner for faster returns |
EDD API: | Show estimated delivery date for shipments on the order checkout page |
NDR Action update: | Updates the after NDR action directly on courier company’s database |
Return Web-hooks: | Track your return shipment using AWB and Courier Partner using web-hooks |
VIEW API DOCUMENTATION