Direct: 2-6 weeks
Using ClickPost: Immediate go-live
Get Direct integrations with AWB, Shipping label, Tracking, Cancellation, NDR, Returns API of Dunzo using ClickPost.
Dunzo is a popular name in the hyperlocal pickup and delivery services for eCommerce businesses. Their on-demand logistics solution offers same-day delivery for items such as groceries, pet supplies and more, with no minimum order value.
Offer pick up and delivery of orders/ goods at any time you choose. Enhance customer purchase experience with increased flexibility and ensure high order fulfilment rates.
Raise multiple orders at the same time easily with an API integration. Reduce the hassle of raising orders manually for high logistics efficiency. Grow your hyper-local business at no added cost and service fee.
Dunzo ensures seamless hyper-local deliveries with express support to answer order queries and live tracking to enable real-time updates about scheduled and on-road deliveries.
ClickPost already has API integrations with Dunzo for the complete shipping process.
" We went live with 3 new couriers in 1 week using ClickPost - Superfast execution with no technical glitches. Our reach has increased and overall logistics costs have gone down by more than 10%, thanks to ClickPost "
Courier Partner Recommendations: Our logistics intelligence platform comes with a recommendation engine. We help you pick the most suitable courier partner for your orders based on their pickup and delivery performance, payment modes, serviceability, RTO orders and 50+ signals.
Engaging post-purchase experience: Keep your customers in the loop with automated order status notifications on email and SMS. Reduce post-purchase anxiety and WISMO calls, and get an opportunity to sell more with customer engagement.
Branded tracking pages: Make it easier for shoppers to track their orders. Offer a branded tracking page on your store, customized to match your brand. Upsell, cross-sell, collect feedback and improve your NPS score on the page.
Automated NDR flow: With an automated NDR flow, we help you reduce RTO by almost 9%. Get insights into shopper preference and gather feedback in real-time to prevent order delays and post-purchase regret.
Hassle-Free Integrations: Integrate all your carrier partners with one ClickPost API to bring all your data onto a unified dashboard. Get complete visibility on your logistics to improve order fulfilment.
Dunzo is a hyperlocal delivery startup based in India. It was founded in 2014 in Bangalore. It offers a platform that connects customers to delivery partners who can receive items, make purchases, and deliver food orders at the doorstep. Dunzo is currently operational in Bangalore, Pune, Gurgaon, Hyderabad, New Delhi, Chennai and Mumbai. Dunzo has received an estimated $140 million between 5 rounds of funding and venture debt. It is expanding its operations across the country. It reported a revenue of INR 77 crore from operations during the financial year 2019-20 against a loss of INR 343 crore in the same period. Despite the losses, the company continues to grow and has been able to reach a gross merchandise value (GMV) of $100 in FY20 and is currently valued at $200~ million.
Dunzo is funded by tech giants like Google and is one of the first movers in the quick commerce industry. While the hyperlocal delivery and P2P delivery markets are nascent in India, Dunzo is already facing competition from the likes of Swiggy & Flipkart who launched their own hyperlocal delivery solutions known as Instamart and Quick respectively. Dunzo specializes in delivering groceries, essential items, food orders, fruits and vegetables. It can also be used for P2P deliveries for sending items to another person within the same city. In each of these cases, a Dunzo delivery partner will receive the order from the designated pickup destination and then deliver it to the final location. The location of the delivery can be selected by the receiver in case s/he orders from a store or restaurant.
The location of delivery can be selected by the sender in case the app is being used to send a package. Dunzo provides users with a wallet as well which can be used to place orders online, however, the digital wallet cannot be used to pay for sending packages. Dunzo markets itself as a platform that can be used to send anything from anywhere, and presents itself as a solution to hyperlocal delivery hiccups. Since the platform is both app and web-based, users can leverage the technology of their choice to place online orders or send items to places within the city. Dunzo is an ideal solution for businesses looking for the option to reach their local customers at the place of their convenience. ClickPost has a courier API integration with Dunzo delivery company and helps all size eCommerce businesses to go live with Dunzo in just 1 day.