DTDC India API Integration and Tracking


ClickPost Multi-carrier integration platform lets you integrate with 150+ carriers including DTDC India using a single API


Table Of Contents

ClickPost is a leading multi-carrier integration platform. With it, you can integrate with 150+ logistics carriers (including DTDC India) using a single API.


DTDC India Services


Express Parcels

International Shipments

Integrated eCommerce Logistics

  • Express Services

  • Ground Services

  • Critical Logistics

  • Temperature-controlled Shipments

  • Reverse Logistics

  • Premium, Priority, & Import Express

  • E-commerce Solutions

  • Freight Forwarding

  • B2C Pick-up and Delivery Services
  • Fulfillment Services
  • Customized API Integration
  • Other value-added services


About DTDC India

DTDC is one of India's largest courier delivery service companies. It was founded on July 26, 1990, by Subhasish Chakraborty, a Gold medallist in Chemistry from Calcutta University. 

Chakraborty belonged to a middle-class family and struggled to pay for his college education. But being a brilliant student, he cracked a few scholarships allowing him to pursue chemistry honors from Ramakrishna Mission Residential College. He initially worked at Peerless Insurance as a freelancer and started his entrepreneurial journey with a chemical distribution agency in Bangalore. However, due to unsatisfactory experiences with conventional postal services, he decided to join the courier industry. That's when DTDC was born. 

The logistics company didn't have many franchises in its initial phase. But with consistency and hard work, it was soon able to build a strong network connecting major places in India and abroad. Today, the courier and cargo company has over 14,500 physical customer access points, 580 operating facilities, more than 1500 vehicles, over 220 serviceable destinations across the world, and more than 12 million monthly deliveries every single day. 

With a great bond with customers and a strong network, DTDC is able to target multiple industries globally, including automobile, fashion, pharmaceutical, IT, banking and financial services, consumer durables, and electronics. It offers numerous kinds of services under the head of express parcels, international shipments, and integrated eCommerce logistics. The company credits its channel partners and acquisitions with building the brand into what it is now. 

For those unaware, in 2012, the logistics giant acquired a 52% stake in Eurostar Express of Eurostar Group, UAE. A year later, it took over 70% of Nikkos Logistics, and the same year, entered into a partnership with GeoPost, a French courier company under the La Poste. All these moves helped the logistics company to strengthen its base and build an empire like none. 

Currently, the company caters to millions of people's requests with the same zeal and enthusiasm they did in their startup phase. It still counts customer service as its core value and strives to be a better version of itself. It even has plans to grow its business in the coming years and aims to be the best in the eCommerce logistics sector. If you wish to connect with the brand, use ClickPost's courier API integration with DTDC that enables eCommerce companies to go live with DTDC in just a day.

FAQs about DTDC India


1) How to send a package through DTDC?

Customers can either register on DTDC's app (MyDTDC) by sharing basic information like name, email id and phone number and creating a strong password or use the web version of the same application to enable home pickup. 

They can even visit the nearest DTDC store and submit their parcel. 


2) Does DTDC provide packing facilities?

As of now, DTDC is not providing packing facilities. Therefore, customers have to pack their own packages before scheduling a pickup. However, the express service provider recommends using durable, transit-worthy packaging materials for the safety of the products inside the packages.


3) How to locate a nearby store?

Customers can open the DTDC website and use its unique store locator service to find nearby stores.

List of DTDC India APIs

API Description
Manifestation and shipping label generation API:

Create order on Courier Partner, fetch waybill and shipping label and place pickup request

Track Shipment API: Track your DTDC India shipment using AWB and Courier Partner
Cancellation API Cancel shipment manifested on Courier Partner for faster returns
EDD API: Show estimated delivery date for shipments on the order checkout page
NDR Action update: Updates the after NDR action directly on courier company’s database
Return Web-hooks: Track your return shipment using AWB and Courier Partner using web-hooks




How does it work?

Once integrated with ClickPost, you will never have to manually integrate with any other carrier EVER AGAIN


Step 1 - Select The Courier


Step 2 - Enter API Key


What else can you do with ClickPost?