Table Of Contents
- Secure Logistics
24x7 Customer service
Shipment tracking service
About NapLog B2B
NapLog is a logistics service provider that caters to the need for safe and secured transit of high-value items within India. Though the company was recently established, testimonials from existing clients reflect the reliability offered by NapLog.
Officially registered in Kolkata as a Transport, Storage, and Communications firm, NapLog was founded in 2017. It is currently based out of Mumbai, Maharashtra. Since the company specializes in secure logistics, it mainly caters to the Jewellery and Diamond market. It is said to have executed over 1,00,000 deliveries successfully for more than 10,000 customers. The services are primarily used by diamond and gold jewelers to distribute their products to various vendors across the country.
This security-first logistics firm mainly transports its valuable items through air and land cargo services providing real-time tracking updates. Since the items being transported are high value, these real-time notifications are powered by the advanced tracking API of the carrier.
The customer service for the carrier is also said to be highly responsive. Merchants can also log in to the merchant section of the NapLog website to create and manage shipments. This allows for ease of operations and facilitates better shipping management. ClickPost has a logistics API integration with NapLog B2B to enable secured supply chain services within 24 hours.
ClickPost’s Integrations with Naplog: Naplog B2B, Naplog B2B Reverse
FAQs about NapLog B2B
1) When can NapLog’s customer support be contacted?
For new customers, NapLog has an easily-accessible customer support system available on Monday through Saturday from 10.00 am to 9.00 pm. For merchants already engaged with Naplog, you can reach out to their 24x7 customer support team at email@example.com.
2) Does NapLog have a tracking service?
Yes, Naplog offers a tracking service for orders that can be utilized from the carrier platform at the convenience of the customer. This can be done by simply inputting the AWB number or unique order ID provided by the carrier. In case you experience any tracking issues, Naplog provides all-day customer support as well as a relationship manager for ecommerce clients.
|Manifestation and shipping label generation API:||
Create order on Courier Partner, fetch waybill and shipping label and place pickup request
|Track Shipment API:||Send the customer an update after retrieving the shipment's status using the AWB number.|
|Cancellation API||Put in a cancellation request with the delivery service to halt the delivery.|
|EDD API:||Determine a close to correct delivery date, and analyze the performance statistics for a certain pin code.|
|NDR Action update:||Gauge the cause of the unsuccessful delivery and to improve the following delivery attempt, use automated communication.|
|Return Web-hooks:||Fetch the return request details to process it for the customer and initiate a refund|