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Intelligence
Parth - AI Voice Agents COD order confirmations, NDR recovery AI Carrier Allocation 200B+ data points evaluate the best carrier per order. Apex Identifies and acts on exceptions Ally Agentic support for all channels
D2C Shipping
Multi-Carrier Integrations Branded Tracking Returns & Exchanges Failed Delivery Management Delivery Date Estimates Order Editing Notifications
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Header Feature Festive Readiness Hub Everything you need to hold delivery promises through peak season. Get ready
Use cases by category
Fashion and lifestyle Beauty and cosmetics Home decor and furniture Health and Wellness Consumer Electronics
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ROI Calculator (1) NDR ROI Calculator See what a 40% RTO cut is worth on your monthly volume. Run the numbers
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RTO Playbook (1) 90-Day RTO Reduction Playbook Go from diagnosis to a 25% cut in RTO in 90 days. Get the playbook
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Scale Faster with
ClickPost Solutions

for D2C Brands

AI powered post-purchase experiences that deliver personalization and a higher LTV, at scale

Learn more
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Trusted by 450+ global brands

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ClickPost directly
improves your bottom line

60 %

Lesser WISMO

68 %

Higher Post-Purchase Engagement 

8 %

Increased Upsells

  • Plum Case Study - BG
    I appreciate how Clickpost provides real-time updates on the status and location of my shipments. It's reassuring to know exactly where my packages are at all times.
    Rajat Mehra - Plum

    Rajat Mehra

    Product Manager, Plum

    Read Success Story
  • TMRW - Case Study - BG
    ClickPost Integration is seamless. It has helped us with tracking, courier allocation and returns management. We also appreciate the accuracy and smart allocation through the EDD app.
    Amit Singh - Avatar

    Amit Singh

    Project Manager, TMRW House of Brands

    Read Success Story
  • Comet - BG
    ClickPost helps us power a hassle-free returns experience, which has positively impacted our NPS.
    Anshu Kumar

    Anshu Kumar

    Logistics & Customer Delight Lead, Comet

    Read Success Story
Book a demo

Craft Post-Purchase Experiences that Increase LTV

Personalized tracking that delights

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Branded, AI-led tracking experience to reduce WISMO
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Real-time multi-carrier order visibility for your teams
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Engaging emails with product tips and care highlights
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Behaviour based upsells with smart products recommendations 
Enhance customer experience
Personalized tracking that delights

Tailored returns to increase profitability

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AI identifies your loyalists, returners and premium buyers
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Auto apply tailored returns policies for each segment
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Branded returns experience with AI exchange nudges
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Real-time price reconciliation and automated refunds
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Refund alternatives with gift cards or discounts
Increase profitability
Tailored returns to increase profitability

Shipping that simplifies every dispatch

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Single API for 600+ global carriers
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Auto-allocate the best carrier for every order
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AI-powered delivery date estimates to increase conversion
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Standardized, bulk shipping-label creation
Talk to Our Experts
Shipping that simplifies every dispatch

The world’s most ambitious D2C brands trust ClickPost

Scalable tech

Scalable tech

AI led optimizations to keep operations lean and scalable

Exceptional support

Exceptional support

High-response time, dedicated customer success managers 

Broader Scalability Focus

Proven results

WISMO reductions, cost optimizations proven with global leaders

All the integrations you need,
one powerful platform

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SAP
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Delhivery - Fit
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Frequently asked questions

How does ClickPost help D2C brands turn order tracking into repeat purchases?

ClickPost turns the tracking experience into a sales channel with branded and accurate tracking experience (page+updates), personalized product recommendations, ongoing promotions, and feedback collection. Proactive notifications (WhatsApp, SMS, email) keep customers informed, reducing WISMO, building the trust that drives repeat purchases.

How does ClickPost's AI carrier allocation improve delivery speed and reduce logistics cost?

Our AI analyzes real-time carrier performance across your carrier network and automatically routes each order to whoever's most optimised as per your business parameters - for that specific pincode. Brands typically see 16-20% cost reduction, faster deliveries and predictability.

What capabilities does ClickPost offer for returns and exchanges, and how does it help increase profitability?

ClickPost nudges customers toward exchanges instead of refunds at the return request stage, helping you save the sale. Automated approval workflows, exchange reconciliation eliminate manual work while giving customers a seamless, on-brand experience.

How does ClickPost reduce WISMO queries and operational workload for D2C teams?

Proactive notifications and self-service tracking pages cut "where's my order?" queries by 60-80%. Our AI voice agent Parth handles delivery exceptions automatically, rescheduling failed deliveries and reattempts without human intervention.

Which carriers and storefronts does ClickPost integrate with, and how easy is the implementation?

ClickPost integrates with 500+ carriers globally and all major storefronts (Shopify, WooCommerce, Magento, plus OMS and WMS). It also helps brands to go live with new carrier integrations within 24 hours.