ShipRocket Vs. NimbusPost

Trusted by 450+ global brands

A Quick Comparison Between NimbusPost and ShipRocket and How ClickPost Compares to Both

Enterprise Grade Shipping Automation	Automates orders, cancellations, pickup scheduling, carrier recommendation, ready-to-use resources for multi-piece shipping	2	2	1
Carrier Integrations at Scale	Wide carrier library with one day onboarding, B2B, hyperlocal, global coverage	3	3	1
RTO Reduction Suite	Rule-based NDR handling with AI-led communication and proactive carrier follow-ups	2	2	1
Intelligent Carrier Allocation Engine	Dynamic allocation engine using rules, 7-day carrier performance, weighted parameter selection	2	2	1
Label Generation and Customization	Generate bulk, QR-based, and custom MPS/SPS shipping labels	1	1	1
Shipment Load Distribution Logic	Cluster-based filtering, absolute capping of order volume, multi-scenario load split	3	3	1
Data-Science Backed EDD Computation	Rule and performance-based ED, unique models, adjustment of delivery accuracy logic	3	3	1
EDD Breach Monitoring and Resolution	Detects EDD breaches and alerts customers with revised dates	3	3	1
Discounted Shipping Rate	Pre-negotiated and discounted rates, carrier allocation based on price	1	1	3
High-Accuracy Shipment Tracking	Flexible, real-time tracking with webhook and API integrations, order level identifiers	2	2	1
Unified Shipment Status Format	Standardized shipping codes for status filtering and operational clarity	2	2	1
Shipment Traceability Dashboard	Lost, delayed, stuck shipments, failed delivery notifications, SLA-breach alerts	2	2	1
Branded Tracking Experience	While labeled features, domain masking, NPS survey, personalized recommendations, language localization	3	3	1
Quick Commerce Logistics Stack	Real-time order availability, pricing, ETA estimation, carrier allocation, delivery reattempt management	2	3	1
Hyperlocal Order Tracking	Map view, ETA refresh, badges for arriving early, rider details and OTP	2	3	1
Omnichannel Customer Notifications	WhatsApp, SMS, Email, IVRS, marketing tools, milestone alerts, prepaid conversion notifications	2	3	1
Central CRM for NDR & NPR Handling	Centralized workflows, APIs log failed deliveries, multichannel issue specific communication, WhatsApp alerts, insights	2	2	1
Warehousing and Fulfillment Support	Picking, packing, and returns management via in-house warehouse network	1	1	3
Smart Order Routing	Warehouse routing via order configs, pincodes, and smart carrier allocation	2	2	1
Marketplace Appointment Slot Compliance	Centralized visibility for slot compliance, automated carrier notifications, PO consolidation	2	2	1
Multi Channel Integration Framework	Connects with storefronts, ERPs, WMS, OMS, marketplaces, communication, payment gateways, marketing tools	2	3	1
Flexible Return Policy Enforcement	Nested return reasons, image checks, self-serve portal, admin led return <> exchange conversion	3	3	1
Return Abuse Protection Layer	SKU exceptions, return caps, exchange fees to prevent misuse, customizable return window	3	3	1
Exchange-First Engine	Easy swaps, site-wide exchange, personalized nudges, seamless price reconciliation	3	3	1
International Shipping Suite	Supports multiple carriers, negotiated rates, customs handling, tracking, fast global delivery	1	1	2
COD Reconciliation	Single repository for CODs, reconciliation status, carrier performance, accounting discrepancies insights	2	2	1
Invoice Reconciliation	Auto-match multiple charges, weight discrepancy monitoring, billing mismatch detection	2	2	1
Store-to-Store Inventory Transfer	Enables seamless inter-store and store-to warehouse inventory transfers, visibility, bulk order processing	2	2	1
B2B Tracking & POD Mobile App	Tracking convenience for non-API carriers, shipment status updates, POD visibility	2	2	1
Advanced Reporting and Analytics	Visual dashboards and metrics for shipments, carriers, and customer engagement, SLAs, etc.	2	3	1

** Instructions:

Column 1: Name of the Feature
Column 2: Description of the feature
Column 3: Brand 1 details
Column 4: Brand 2 details
Column 5: Brand 3 details

Note: Column 3, 4 and 5 will accept value only "1" or "2" or "3". Column 5 will be there if there two external brands are considered. Otherwise Column 3 will be "Other" and Column 4 will be "Clickpost".

1 -> Advanced

2 -> Intermediate

3 -> Limited

	ShipRocket	NimbusPost	ClickPost

ShipRocket

NimbusPost

ClickPost

Who is the Final Winner?

Quick Answer: ClickPost

Shiprocket and NimbusPost deliver on the promise of simplicity. Their aggregator models are designed to onboard carriers fast, offer competitive rates, and reduce operational overhead for early-stage or cost-conscious businesses. But simplicity has a ceiling. As logistics becomes central to customer experience and operational efficiency, their inadequate configurations, surface level integrations, and minimal control over exceptions can prove disastrous.

ClickPost steers clear of them and approaches logistics differently. It’s not a courier aggregator but a logistics intelligence layer. With ClickPost, enterprises gain access to configurable workflows, data-led decision engines, exchange-first return journeys, and dynamic allocation models. Its omnichannel post-purchase orchestration and AI driven capabilities evolve with business needs, not against them.

NimbusPost and Shiprocket are both known for their user-friendly platform and cost effective shipping services. However, actual courier performances can vary, resulting in failed or fake deliveries. Brands using ClickPost have already reduced 54% of RTOs, improved operational efficiency by at least 30%, and retained revenue with 56% of exchanges converted from returns. Overall, it helps brands meet 92% of customer’s delivery expectations and 56% of customers’ order queries.

Beyond the standard features, ClickPost’s cutting-edge architecture shortens integration cycles, improves ROI per shipment, and enables continuous optimization without replatforming, especially for B2B. It doesn’t just move parcels faster— it aligns logistics with long-term growth, revenue protection, and customer loyalty.

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Frequently asked questions (FAQ's)

How do NimbusPost and Shiprocket compare in terms of courier partner reach—and how does ClickPost’s multi-carrier support differ?

NimbusPost and Shiprocket as shipping aggregators offer close tie-ups with 15 and 27 couriers respectively. ClickPost, however, supports over 550 carriers across geographies, including B2B and hyperlocal partners. With one-day onboarding and custom integrations delivered in weeks, ClickPost enables unmatched carrier flexibility and scale for enterprise-grade shipping operations.

When it comes to real-time tracking and delivery updates, do NimbusPost or Shiprocket match the visibility offered by platforms like ClickPost?

Shiprocket and NimbusPost provide basic milestone tracking and notifications. However, users have reported occasional delays and inconsistencies in tracking updates like delayed shipping or EDD breach. In contrast, ClickPost delivers API/webhook-led real-time tracking, hub-level lost parcel visibility, fake/failed delivery detection, EDD breach monitoring, and automatic omnichannel alerts. It ensures comprehensive and timely updates.

Do NimbusPost or Shiprocket provide analytics and reporting capabilities that are as actionable for operations teams as those in ClickPost?

No. ClickPost outshines both in terms of deeper analytics across SLAs, RTOs, returns, exchanges, carrier performance, and in-transit and OFD (Out For Delivery) insights. While NimbusPost and Shiprocket offer surface-level dashboards, ClickPost’s operations insights drive actionable decisions across the end-to-end supply chain and optimize fulfillment efficiency at scale.

In terms of long-term pricing value and flexibility, how do NimbusPost and Shiprocket stack up against logistics platforms like ClickPost?

Shiprocket charges monthly platform fees (₹1,000–₹3,000) with shipping rates starting at ₹20.34/500g, while NimbusPost offers usage-based pricing between ₹22–₹26/500g. Both offer cost-efficient options for smaller businesses. ClickPost, priced for scale, delivers significantly higher long-term value through advanced automation and enterprise-grade products. Its flexible, pay-as-you-go pricing is tailored to logistics complexity as your volume grows.