Check out the most elaborate review of Pickrr, written after careful analysis of-
- 50+ reviews of Pickrr from various review platforms
- 20+ interviews with e-commerce logistic experts
- 15+ e-commerce and fulfillment experts
- 10 leading D2C brands
1) What Is Pickrr?
Pickrr is a shipping aggregation platform that allows you to ship with 20+ carriers through a single platform. The shipping aggregation platform will enable you to deliver within 24-48 hours in 29K Indian pin codes at flat shipping rates.
Along with these carriers, the platform allows you to manage your orders from 50+ e-commerce platforms, including popular marketplaces like Amazon, Shopify, etc. The software also comes with a carrier selection algorithm that allows you to select carriers for your orders based on your preferences automatically.
With AI and ML, the Pickrr software allows you to get performance insight into your shipping operations. These insights provide you with analytical data through an interactive dashboard so that you can optimize your fulfillment operations for maximum efficiency. The integration also allows you to provide additional features on your platform, including branded tracking and real-time tracking updates that enhance the customer post-purchase experience on your platform.
Pickrr Returns Management features allow you to automate your reverse logistics process. The software will enable you to reduce your RTOs by automatically generating the NDR reports. While this may not be an end-to-end solution, the Pickrr API is said to reduce RTO up to 30%. This allows the Pickrr Shipping Solution to provide a more holistic solution to e-commerce merchants and companies.
Pickrr reviews suggest that the customers prefer the COD reconciliation of the software. The immediate and regular reconciliation process allows you to maintain cash flow in your business and provide efficient COD services to your customers. The reconciliation cycle becomes significant in traditional markets like India, where a majority of the customers prefer the COD method for their online orders.
The Pickrr software is a shipping aggregator. It has collaborated with fulfillment management software and service providers. This makes the software scalable since most of the original features do not work well on an enterprise level. Other challenges can arise, and you may prefer the services of a fulfillment management software provider like ClickPost.
Our review of Pickrr services is based on a thorough analysis of product reviews available on various review platforms and discussions with experts and managers working in the logistics industry. The below-detailed review should help get an overall understanding of the pros and cons of Pickrr so that you can make an informed decision.
2) Reviews of Pickrr: An Elaborate Review of Picker's Features
This Pickrr review will take a deep dive into the software's features. We rate the individual pros and cons of every feature to get an idea of the exact offerings of the software. These ratings and scores are based on studying several reviews on multiple review platforms and have been formulated after considering the public and expert opinions.
2.1) Multi-Carrier Integration
Pickrr API is a shipping aggregator that allows e-commerce companies to ship with multiple carriers through a single portal. This allows the companies to serve a broader customer base and provide exceptional delivery services that you cannot provide while partnering with a single 3PL partner.
Automatic Carrier Selection [ Our Score: 4 out of 5]
Pickrr Shipping Management software comes with an automatic carrier selection algorithm. This allows you to automatically choose from 20+ Pickrr Shipping Partners according to your parameters.
1. Limited Courier Partners [Our Score: 2 out of 5]
Pickrr API has integrated with only 20+ carrier partners, which may not be enough for scaling companies. The limited number of courier partners also hamper the variety and range of delivery services you can provide to your customers.
2. Carrier Pickup Delays [ Our Score: 1 out of 5]
We found multiple reviews of Pickrr that show that carrier pick-ups are usually delayed. This can hamper your fulfillment operations and delay delivery.
2.2) Reverse Logistics
When an order is returned, an e-commerce business already faces losses on that order. The reverse logistics process has to be as smooth as possible. Pickrr provides automated RTO and NDR management that allows you to minimize your losses on every returned order.
Generation of NDR [ Our Score: 4 out of 5]
Pickrr allows you to automatically generate NDR notifications for failed deliveries to reduce the number of RTOs in the future. The software claims to reduce about 30% RTOs with its NDR generation feature.
RTOs on Hold [ Our Score: 1 out of 5]
We found multiple Pickrr reviews that say that the RTO orders have been on hold forever. The orders take months of talking with support to be shipped back to the company's owner or warehouse, resulting in a loss of inventory.
No automated system for failed deliveries [ Our Score: 2 out of 5]
Pickrr Shipping Software does not provide an end-to-end automated solution for handling fake and failed deliveries.
2.3) Shipping Services
The quality of Shipping Services becomes essential to maintain an optimized and efficient order fulfillment operation. Pickrr is a shipping aggregator, which focuses on making the shipping process as easy as possible. The aggregator provides services to assist in managing the entire fulfillment process.
Quick Delivery [ Our Score: 4.5 out of 5]
Reviews of Pickrr show that Pickrr can deliver your shipment within 24-48 hours in over 29,000+ Indian pin codes.
No International Shipping [ Our Score: 2 out of 5]
Pickrr is yet to integrate with a courier service that will allow its customers to ship globally. The software also does not provide international shipping support, an industry-standard feature.
Tracking order and shipment are crucial for every ecommerce business. It becomes challenging to keep track of individual parcels when handling larger order volumes. That is why software like Pickrr provides features like real-time tracking updates through an integrated tracking dashboard.
Integrated Tracking Updates [ Our Score: 4 out of 5]
Pickrr provides tracking updates for all your shipments through an integrated dashboard so that you can keep track of your shipments without much hassle. The software also sends automatic tracking updates to the marketplaces so that customers can find the update on the order tracking page.
Real-time tracking notifications [ Our Score: 4 out of 5]
Pickrr reviews show that the software provides real-time tracking notifications to the customers over SMS and email.
Weak Branded Tracking Page [ Our Score: 2 out of 5]
The Pickrr software allows you to create a basic branded tracking page that does not enable cross-selling abilities on the tracking page.
Frequent Loss of Shipment [ Our Score: 1 out of 5]
The tracking API of Pickrr isn’t the most reliable. We found multiple Pickrr reviews where the companies do not have any updates about the shipment, while others say that shipments were lost altogether.
2.5) Logistic Management
Pickrr comes with an NDR management system that allows you to have some control over your shipments. Just being able to ship to a broader customer base is not enough. You should be able to manage the shipments, track them, and have control over the entire logistic chain of the shipment so that you can handle any shipping exceptions that may arise.
Handling Delivery Exceptions [ Our Score: 3.5 out of 5]
Pickrr Shipping Management software generates automatic NDR reports to notify you about the shipping exceptions that may arise. You can intervene and solve the issue as quickly as possible.
No Automated Solution [ Our Score: 2 out of 5]
Pickrr reviews show no automated solution to handle RTOs and failed deliveries. You may have to intervene every time a shipping exception arises manually, and it can become an exhaustive process as the order volume grows.
No Shipping Labels [ Our Score: 1 out of 5]
Pickrr software does not provide its clients with a shipping label. You may have to either print the label manually or invest in a different label printing solution that allows you to ship with Pickrr.
No Separate Addresses for RTOs [ Our Score: 1 out of 5]
Reviews of Pickrr show that most customers do not like that you cannot return an RTO to a different warehouse to optimize the return and restocking process.
Shipping software must be reliable and efficient as it supports the fulfillment operations, the entire backbone of your operations. The software makes optimal use of AI and ML to ensure maximum efficiency.
AI/ML Analytical Dashboard [ Our Score: 4 out of 5]
Reviews of Pickrr show that the software uses AI and ML to provide you valuable insights into your shipping operations to make data-driven decisions.
No Customer Service [ Our Score: 1 out of 5]
Multiple Pickrr reviews suggest that the software does not provide any customer support. This can leave you frustrated at times, as studies show that the software has delayed pickups and frequent loss of shipments.
Pricing becomes an important factor as it will allow you to provide affordable shipping options to your customers or even offer free shipping. The pricing model of the Pickrr is an ideal fit for smaller businesses but does not fit well with enterprises.
Flat Rate Shipping [ Our Score: 3.5 out of 5]
One of the most popular benefits of Pickrr is flat rate shipping. The Pickrr Shipping Platform allows you to ship your orders with all carriers at a flat rate.
Scalability [ Our Score: 2 out of 5]
Pickrr reviews show that the software is not financially feasible for higher order volumes. It also does not have dedicated enterprise plans that allow for more flexibility in shipping options.
Pickrr is a popular shipping aggregator among individual merchants, and small e-commerce platforms are looking to use more than one carrier to expand their reach. The Pickrr Shipping services allow you to ship with over 20+ carriers through a single dashboard at flat rates. The integration avoids the hassle of negotiating SLA terms with each carrier and integrating their APIs into your system.
The Shipping API of Pickrr also seamlessly integrates with various marketplaces, including Amazon, Shopify, etc., to assist you in managing multiple sales channels through a single interface. The API sends regular tracking updates to the tracking page of these marketplaces so that customers can get real-time updates on their orders. The software provides additional features like automatic NDR generation that reduce your RTOs by 30%.
The aggregator provides free pickups with carrier partners and allows you to ship to over 29k+ Indian pin codes in 24-48 hours. The integration comes with regular tracking updates sent to your customers through email and SMS. The AI engine of the software gathers all the shipping data. It converts it into valuable insights that can help you make data-driven decisions for optimizing your operations even further.
However, since Pickrr is a shipping aggregation platform, most features work ideally on relatively low volume. Therefore, the software has partnered with shipping management platforms like ClickPost that can handle any order volume and has characteristics suited for enterprise-level organizations.
The reviews of Pickrr show that customers often experience stuck RTO shipments. In addition, customers have continuously complained about the lack of customer service from the software side for these stuck shipments. The software does include any automation features that can optimize your fulfillment process for maximum efficiency.
4) Final Scores
Pickrr scored 3 out of 5 in our thorough product review, according to our experts. While the software provides a flat shipping rate for quick delivery in 29,000+ pin codes in India, the limited carrier integration, lack of support, and operational efficiency can restrain your fulfillment operations at critical times.
Pickrr services are not scalable, and you may need a complete fulfillment solution as you continue to scale your organization. Before you decide on Pickrr, it is essential to take a quick look at the alternatives available in the market and get a brief description of their services to see if you can find a service that suits your needs. Here are the top 5 Pickrr alternatives available in the market.
Shiprocket is a popular shipping aggregator in the Indian market, which provides flat-rate shipping with over 17+ carriers. Like Pickrr, Shiprocket Shipping API provides tracking, order creation, and shipping services through a single integrated portal. Shiprocket API also seamlessly integrates with various e-commerce marketplaces like Amazon and Shopify. However, Shiprocket pricing plans make it difficult to maintain independent relations with courier partners, making it challenging to enhance and optimize your fulfillment operations.
Overall Score: 4 out of 5
ClickPost is an excellent alternative to Pickrr, if you are looking for a complete fulfillment solution. ClickPost Shipping API has integrated with over 250+ carriers and provides automatic tracking updates through an integrated dashboard and a branded tracking page. The software is popular with logistic managers due to its automated RTO and NDR management, COD reconciliation, and carrier selection algorithm. However, the software is suited for large enterprises or companies looking to grow at an accelerated pace.
Overall Score: 4.5 out of 5
ShipKaro is a shipping aggregator based in India, which integrates with 14+ courier domestic and international courier partners. The ShipKaro Shipping software allows for customizations and automations in your shipping operations. The software will enable you to ship with its courier partners at a discounted rate. The platform also provides regular tracking updates and allows you to sync up multiple sales channels for optimized pickup schedules. Although the ShipKaro API is better at handling bulk orders, the ShipKaro features are functional and viable for smaller businesses and individual merchants with low order volume.
Overall Score: 3.5 out of 5
AfterShip is a shipping management platform that specializes in providing optimal tracking and post-purchase experience to your customers. The software provides valuable insights through an analytical dashboard to optimize your fulfillment operations by making data-driven decisions. While AfterShip shipping API provides seamless integration with marketplaces, AfterShip Reviews suggest the software bottlenecks while handling higher order volume.
Overall Score: 3.5 out of 5
Vamaship is a global shipping aggregator that provides shipping services in 200+ countries through integration with ten courier partners. The software is equipped with multiple tools that assist you in your order management operations, including NDR Management and marketplace integration. The software allows you to see the shipping costs before choosing a partner, and integrates past shipping catalogs to provide a better shipping experience. But, Vamaship reviews suggest that due to the limited number of courier partners and lack of courier partners, only SMBs and e-commerce companies that typically handle a low order volume can optimize the software.
Overall Score: 3 out of 5
5) FAQs about Pickrr Reviews
5.1) How long does Pickrr take to deliver?
Depending on the city and pin code of delivery, Pickrr has three delivery time frames and pricing structures accordingly. Pickrr can deliver your order within 24-28 hours, 2-5 Hours, or 90 minutes. The delivery time can vary with pricing and pickup and delivery location.
5.2) Does Pickrr handle international deliveries?
You can ship with Pickrr anywhere globally with just a few clicks. However, the software has only 20 carriers focusing on hyper-local deliveries. This can limit your options of services while shipping internationally. Additionally, Pickrr does not provide any international shipping support features, making it a very tedious process.
5.3) Does Pickrr provide labels for delivery?
No, Pickrr does not offer shipping labels for deliveries. The clients have to print their shipping labels. This means that you may have to invest in another automated shipping label printing solution while most other shipping software in the market provides the service under their umbrella.