Colis Prive API Integration and Tracking

ClickPost Multi-carrier integration platform lets you integrate with 150+ carriers including Colis Prive using a single API

Shipping services

24-48 hour delivery
ARCEP postal license

Special services

Pickup Services
Customer Service

Technology services

Shipment Tracking Services
Web Management Tool

About Colis Prive

Colis Prive is a French logistics company that enables individuals, businesses, and corporations to access home and relay parcel delivery services. With services from doorstep pickup and delivery, you can establish a door-to-door delivery network for your eCommerce business. The French courier is particularly popular for its apt customer support services and seamless shipping services.

Colis Prive was founded in 1993 to operate within the French region. The carrier has an average handover time of 1.20 days and an average delivery time of 1.13 days across France, making it one of the fastest carriers in the region. The carrier is one of the few carriers with an ARCEP postal license, allowing it to deliver its parcels and orders to the mailbox. The carrier network processes about 70 million parcels annually through its 3,300 deliverers. 110 regional agencies and 4500 relays allow the carrier to have a high first pass rate of 95.34%.

The standard shipping services of Colis Prive offer 24-48 hour delivery in most parts of France. The courier company has the ARCEP license from the postal service of the country. This allows it to elevate the multi-modal delivery system of the carrier to a whole new level. The carrier has a special monitoring and tracking system enabling better visibility and control of your entire supply chain.

Colis Prive provides convenient pickup services to facilitate easier dispatch of orders. The carrier’s support is responsive enough for you to have enough backup during unexpected shipping delays. The support team is available from 8 AM to 8 PM, six days a week.

Colis Prive enables shipment tracking for your orders to facilitate better order management. The website's easy-to-access tracking section can help you resolve the WISMO (where is my order) queries on your ecommerce platform much quicker.

The carrier also has a web-enabled shipping management dashboard to enable better visibility for the merchants. ClickPost has a shipping API Integration with Colis Prive to enable customers to go live in the carrier within 24 hours for better delivery network access in France.

FAQs about Colis Prive

1) How to check the status of a parcel shipped with Colis Prive?

If you ship with Colis Prive, the carrier lets you check the parcel's status in three different ways. You check the status of your order on the dashboard provided by the carrier for better order management. Alternatively, you can use the Track and Trace section of the website to get the latest updates about the carrier. You can also use the web order management tool the carrier provides to keep track of multiple orders in a single window.

2) Does Colis Prive deliver to a PO Box/ Mail Box?

Colis Prive is one of the only carriers in the country to have an ARCEP license. This license allows the carriers to access and deliver to the mailboxes. The license lets the carrier offer mailbox/ PO Box deliveries in its multi-modal service.

API	Description
Manifestation and shipping label generation API:	Use a shipping label generation program to create an order with the carrier along with the customer details
Track Shipment API:	Use an API to fetch the latest order status and forward it to the customer’s tracking page
Cancellation API	Request the carrier to cancel the delivery request and return the parcel to origin
EDD API:	Calculate the estimated delivery date through performance data for a particular pin code
NDR Action update:	Use a customer journey builder to resolve the root cause of the failed delivery status
Return Web-hooks:	Return the parcel to the warehouse and restock in the warehouse