Canada Post API Integration and Tracking with ClickPost

Boost logistics efficiency by 300% with AI-powered post-purchase and returns.

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Benefits of Connecting with Canada Post Through ClickPost

Deliver a smoother post-purchase experience with ClickPost+Canada Post

  • Slash 80% of WISMO calls with white labeled tracking portals.
  • Boost customer engagement by 41% with LLM-built hyper-personalized emails.
  • Convert 54% of returns into exchanges with site-wide exchange and smart nudges.

Check the integration library

Partner ID Order Creation Cancellation Tracking via Polling Tracking via Webhook Proof of Delivery (POD) Non Delivery Report (NDR) Create Pickup Request AWB Generation Flow Label Generation Country
Canada Post
Canada Post
Clickpost Generated India

How to Track Canada Post Packages?

Track Canada Post Packages with ClickPost Tracking Page

  • Head to ClickPost’s live tracking interface.
  • Input your Order ID or Tracking Code.
  • Switch fields as needed.
  • Click ‘Track Your Order’ to access real-time shipment data.

Track Canada Post Packages on the Official Page

  • Go to Canada Post’s homepage and select Small Business or Commercial.
  • Navigate to Tools > Track a Shipment.
  • Enter up to 24 tracking numbers, separated by commas.
  • Click ‘Track’ to view real-time shipment status.

List of Canada Post APIs

API Description
Manifestation and Label Generation APIs Creates labels or fetches one generated by Canada Post during order manifestation.
Track Shipment API Delivers real-time shipment status with accurate timestamps.
Cancellation API Allows cancellation of orders before they’re dispatched.
EDD API Estimates delivery timelines using historical data trends.
NDR Action Update Notifies teams instantly on failed delivery attempts.
Return Webhooks Tracks return shipments across each movement milestone.
API & Description
Manifestation and Label Generation APIs
Creates labels or fetches one generated by Canada Post during order manifestation.
Track Shipment API
Delivers real-time shipment status with accurate timestamps.
Cancellation API
Allows cancellation of orders before they’re dispatched.
EDD API
Estimates delivery timelines using historical data trends.
NDR Action Update
Notifies teams instantly on failed delivery attempts.
Return Webhooks
Tracks return shipments across each movement milestone.

Frequently asked questions

Everything you need to know about ClickPost’s Carriers Integration

What steps are involved in integrating Canada Post’s API with ClickPost’s system for streamlined shipment tracking?

ClickPost integrates with Canada Post’s API by first analyzing its documentation and identifying essential endpoints for tracking. It securely sets up authentication with tokens or keys, then connects relevant modules to pull real-time shipping updates. The integration includes active performance monitoring to prevent delays and ensure consistent data accuracy.

Which features of ClickPost enhance the tracking experience for companies using Canada Post for shipments?

ClickPost enhances the tracking experience for Canada Post shipments through real-time updates, milestone standardization, and advanced analytics. It consolidates shipment statuses, like order booked, in transit, out for delivery, and delivered into a centralized dashboard with timestamps for each event. Businesses can monitor delivery exceptions, and receive automated alerts for delays, RTO risks, and failed attempts. Additionally, ClickPost supports post-delivery tracking to catch courier misreporting and provides insights on return shipments and dispatch performance.

Is it possible to automate delivery exception handling for Canada Post shipments using ClickPost’s platform?

Yes. ClickPost’s AI-led NDR management platform seamlessly handles all failed deliveries and exceptions. It automatically identifies the issue, triggers customer notifications across multiple communication channels, and collects their feedback. It then routes them back to Canada Post for quicker reattempts, minimizing RTO and manual effort.

How can ClickPost help businesses optimize operational workflows when using Canada Post for logistics management?

ClickPost is an automated multi-carrier shipping and AI-powered post-purchase management platform. As such, it streamlines Canada Post logistics through automated tracking, exception handling, label generation, EDD calculation, invoice reconciliation, personalized notifications, and returns. Its extensive suite of APIs handle everything from order creation to return management. With 50+ performance analytics and industry benchmarking, it enhances shipping outcomes and boosts delivery efficiency across the shipping lifecycle.

What is Canada Post?

Canada Post stands as the nation’s leading delivery network—connecting over 17 million addresses with 5900+ post offices in every corner of the country. It has been operating as an official government-owned and government-authorized delivery service since 1981. From mails to small parcels, Canada Post offers multiple postage and shipping options both domestically and internationally. It offers four primary delivery options: Priority for next-day delivery, Xpresspost for 1–2 day shipping, Flat Rate Box for delivery within 1–8 days, and Regular Parcel for 1–10 day service. Each of these shipping tiers guarantee on-time delivery, tracking, and delivery updates. In addition to its standard shipping services, Canada Post also handles returns, enables shipping label generation, and customs clearance. Canada Post categorizes international shipments into two main destinations: the USA and other international regions. Shipping to the USA typically takes 2–3 days with Xpresspost USA or 4–7 days via Expedited Parcel, depending on the service chosen. Small, lightweight items generally arrive within 4–7 days. For all other international destinations, delivery times vary widely—ranging from 4–7 days by air to as long as 12 weeks by surface mail. The company covers liability coverage for $100-$5000.

Streamline your shipping experience with ClickPost

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