DelyGo API Integration and Tracking with ClickPost

Q: Does ClickPost support returns for Delygo's dark store fulfillment model?

Yes. ClickPost's return webhooks automate the reverse logistics flow for Delygo shipments. When a customer raises a return, the process starts automatically and routes the item back through the nearest dark store without requiring manual intervention from your operations team.

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Benefits of Connecting with Delygo through ClickPost

Delygo's dark store network makes 2-hour and same-day delivery a reality for brands across India. Bring ClickPost into that setup, and the entire fulfillment operation gets sharper:

47% higher customer NPS with real-time tracking updates backing Delygo's ultrafast delivery promise.
Convert 54% more returns into exchanges instead of refunds with flexible post-purchase options.
Reduce tracking noise by 42% with Scan Deduplication so customers only hear from you when it matters.

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Check the integration library

	Partner ID	Order Creation	Cancellation	Tracking via Polling	Tracking via Webhook	Proof of Delivery (POD)	Non Delivery Report (NDR)	Create Pickup Request	AWB Generation Flow	Label Generation	Country
Delygo	5	✓	✓	✓	✓	✓	✓	✓		✓	India

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How to Track Delygo Packages

Track Delygo packages via the ClickPost tracking page

Locate your Delygo tracking number in the order confirmation you received.
Go to the ClickPost Tracking Page.
Type the tracking number into the search bar.
Press "Track" and your delivery status will appear right away.

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Track Delygo Packages with the Official Website

Download the Delygo app on Android or iOS.
Sign in to your account.
Navigate to your active orders.
View the live location tracker to see exactly where your delivery agent is in real time.

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List of Delygo APIs

API	Description
Manifestation and Label Generation API	Spin up Delygo delivery orders and produce labels in bulk straight from ClickPost, so your dark store dispatch stays fast and error-free.
Track Shipment API	Keep tabs on every Delygo delivery in real time from a single screen, whether it's a 2-hour order or a same-day express shipment.
Cancellation API	Pull back a Delygo order before it ships without any back and forth, directly from your ClickPost dashboard.
EDD API	Show customers exactly when their order will arrive at the point of purchase, which matters even more when you're promising same-day delivery.
NDR Action Update	When a Delygo delivery doesn't land, the non-delivery report comes straight to your team with clear resolution options so nothing sits unresolved.
Return Webhooks	Got a return coming in? Delygo's reverse logistics flow kicks off automatically through webhook triggers so your team doesn't have to lift a finger.

API & Description

Manifestation and Label Generation API

Spin up Delygo delivery orders and produce labels in bulk straight from ClickPost, so your dark store dispatch stays fast and error-free.

Track Shipment API

Keep tabs on every Delygo delivery in real time from a single screen, whether it's a 2-hour order or a same-day express shipment.

Cancellation API

Pull back a Delygo order before it ships without any back and forth, directly from your ClickPost dashboard.

EDD API

Show customers exactly when their order will arrive at the point of purchase, which matters even more when you're promising same-day delivery.

NDR Action Update

When a Delygo delivery doesn't land, the non-delivery report comes straight to your team with clear resolution options so nothing sits unresolved.

Return Webhooks

Got a return coming in? Delygo's reverse logistics flow kicks off automatically through webhook triggers so your team doesn't have to lift a finger.

Get a free demo

Frequently asked questions

Everything you need to know about ClickPost’s Carriers Integration

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

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Frequently asked questions (FAQ's)

How does ClickPost support Delygo's ultrafast delivery model?

Delygo's 2-hour and same-day delivery promise is only as strong as the visibility behind it. ClickPost gives your team and your customers real-time tracking at every stage of the delivery, so the speed Delygo offers is backed by transparency that builds trust. Automated notifications go out at key milestones without anyone on your team having to send them manually.

Can ClickPost handle high-volume same-day orders for Delygo?

Yes. ClickPost is built to scale, so whether you're processing hundreds or thousands of same-day Delygo orders, the tracking, notifications, and exception management all work the same way without any manual overhead on your end.

How does ClickPost improve the post-purchase experience for Delygo customers?

Once a Delygo order is out for delivery, ClickPost takes over the communication layer. Customers get updates through their preferred channels and can check live delivery status through a branded tracking portal. If a delay comes up, they're notified straight away so there are no surprises. And when a delivery attempt doesn't go through, the NDR management process steps in with automated calls to sort it out quickly.

What happens when a Delygo delivery attempt fails?

ClickPost captures the non-delivery report immediately and lays out structured options for your team to act on. Customers are notified at the same time across multiple channels. Parth, ClickPost's AI voice agent, can follow up directly with the customer through automated calls to sort out the delivery without your support team having to get involved.

Does ClickPost support returns for Delygo's dark store fulfillment model?

Yes. ClickPost's return webhooks automate the entire reverse logistics flow for Delygo shipments. When a customer raises a return, the process starts on its own and routes the item back through the nearest dark store without requiring manual intervention from your operations team.