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DX Tracking and API Integration with ClickPost

Connect DX with ClickPost to give every delivery a smarter path, with real-time tracking, proactive updates, and effortless returns from depot to doorstep.

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Benefits of Connecting with DX through ClickPost

Pair DX's UK and Ireland logistics network with ClickPost's post-purchase intelligence to benefit:

  • Cut shipping costs by up to 22% with smart, AI-led carrier allocation on every consignment.
  • Speed up deliveries by up to 31% with postcode-level SLA and carrier scoring.
  • Manage shipment tracking and notifications from one dashboard and cut WISMO queries by 60%.

Check the integration library

Partner ID Order Creation Cancellation Tracking via Polling Tracking via Webhook Proof of Delivery (POD) Non Delivery Report (NDR) Create Pickup Request AWB Generation Flow Label Generation Country
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DX Delivery
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How to Track DX Packages

Track DX Packages with the ClickPost Tracking Page

  • Go to the ClickPost tracking portal.
  • Enter your tracking ID in the search field.
  • Click "Track" to fetch your shipment's latest details.
  • Review real-time status, transit milestones, and delivery updates in one place.

Track DX Packages on the Official Page

  • Visit the official DX tracking page and open the tracking tool.
  • Enter your tracking details in the tracking field.
  • Enter your delivery postcode if the tracking page asks for it.
  • Click “Track” to view the latest shipment status and delivery updates

 

List of DX APIs

API Description
Manifestation and Label Generation API Automatically generates bulk shipping labels and consignment numbers during order creation.
Track Shipment API Provides a unified dashboard to track all shipments from dispatch to delivery in real time.
Cancellation API Allows quick cancellation of orders based on customer requests.
EDD API Shows estimated delivery dates on product and checkout pages to reduce cart abandonment.
NDR Action Update Collects customer responses for failed deliveries and triggers corrective actions to improve success rates.
Return Webhooks Enables reverse logistics by managing returns, defining rules, and powering a branded returns workflow.
API & Description
Manifestation and Label Generation API
Automatically generates bulk shipping labels and consignment numbers during order creation.
Track Shipment API
Provides a unified dashboard to track all shipments from dispatch to delivery in real time.
Cancellation API
Allows quick cancellation of orders based on customer requests.
EDD API
Shows estimated delivery dates on product and checkout pages to reduce cart abandonment.
NDR Action Update
Collects customer responses for failed deliveries and triggers corrective actions to improve success rates.
Return Webhooks
Enables reverse logistics by managing returns, defining rules, and powering a branded returns workflow.

Frequently asked questions

Everything you need to know about ClickPost’s Carriers Integration

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

Frequently asked questions (FAQ's)

How many parcels does DX deliver each year?

DX delivers 93 million+ items every year, backed by a fleet of 2,300+ vehicles on the road daily. This scale gives businesses the capacity and consistency they need as demand grows.

Does DX deliver on weekends and holidays?

Yes. DX's fleet and infrastructure support reliable delivery 365 days a year. This gives businesses predictable performance and headroom during peak periods and seasonal demand spikes.

What services does DX offer?

DX offers three core services: DX Freight for irregular dimensions and weight (IDW), palletised, and multi-item freight; DX Fulfilment for warehousing, inventory, and value-added services; and DX Final Mile for residential and commercial deliveries. Together they cover the entire supply chain.

What areas does DX deliver to?

DX operates across the UK and Ireland, supported by 110+ depots and 2,300+ vehicles on the road daily. This network enables reliable delivery 365 days a year at national scale.

How do I track my DX shipment?

You can track a DX shipment by entering your consignment or tracking number on the DX website, or by using the ClickPost tracking portal for a unified view. Both display real-time shipment status, transit milestones, and delivery history.

What is a DX consignment number and where do I find it?

A DX consignment number is the unique identifier assigned to your shipment at booking. It appears on your booking confirmation and shipping label, and is used to track the shipment on both the DX and ClickPost tracking pages.

Does DX handle large and specialist items?

Yes. DX Final Mile delivers everything from letters and parcels to large, specialist items, with handling that reflects brand value. Its IDW™ freight service is built specifically for irregular dimensions and weight that standard networks struggle with.

Can ClickPost route orders across DX and other carriers automatically?

Yes. ClickPost's AI carrier-allocation engine scores each order on serviceability, postcode-level SLA, and past performance, then allocates to the best-fit option. You can prioritize, weight, or set DX as a fallback for specific lanes.

How does real-time tracking work for DX shipments in ClickPost?

ClickPost uses API polling and webhooks to fetch real-time shipment updates from DX. These updates are consolidated into a unified dashboard, giving teams visibility into shipment milestones, delays, and estimated delivery timelines.

Can ClickPost automate NDR and returns for DX shipments?

Yes. ClickPost can automate NDR workflows for DX shipments by identifying delivery exceptions, triggering customer communication, and managing follow-up actions to improve delivery resolution. For returns, ClickPost can streamline return initiation, tracking, and status visibility across the reverse shipment journey.

Streamline your shipping experience with ClickPost

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