Franch Express API Integration & Tracking with ClickPost

ClickPost uses automated workflows to keep your customers updated of all tracking details and any delays. For NDRs, they get automated menus in WhatsApp that help them choose from different options, such as getting the delivery the next day or choosing a custom date.

There are various performance and shipping data you can retrieve using ClickPost’s analytical features. In fact, all businesses have the option to download 50+ customizable reports, each tailored to a specific aspect, such as marketing, NPS, RTO rates, etc.

Yes. When you ship with ClickPost, you get access to an ML-based carrier allocation engine, which automatically chooses the best delivery partner for each order. This ensures you ship with the right company for all orders. Further, real-time tracking lowers WISMO queries from the customer’s end.

Founded in 1987, Franch Express Courier Pvt. Ltd. has grown into one of South India’s most trusted courier and logistics providers. With a strong regional presence spanning 9,000+ serviceable locations and 1,200 branches, the company specializes in serving Tamil Nadu, Kerala, Karnataka, Andhra Pradesh, Telangana, and Pondicherry.Over the past three decades, the platform has combined a robust ground fleet with real-time tracking. Their 73 transshipment hubs and headquarters in Chennai enable seamless administration and timely deliveries.The company manages a fleet of 200+ GPS-enabled vehicles ranging from closed-body waterproof trucks to air-conditioned carriers, ensuring cargo safety and on-time delivery. Alongside this, digital PODs (Proof of Delivery) and warehouse CCTV systems add an extra layer of transparency and security.Franch Express also offers value-added services, such as daily MIS reporting, a 5-level escalation matrix for issue resolution, and personalized account management, making them a preferred partner for ecommerce sellers and enterprises across India.