Shipmozo Tracking and API Integration with ClickPost

Trusted by 600+ global brands

Benefits of Connecting with Shipmozo through ClickPost

Connecting Shipmozo with ClickPost enables brands to achieve:

75% lower support load with automated NDR management.
60% fewer WISMO queries with real-time tracking notifications.
54% of returns converted to exchanges with structured exchange flows.

Get a free demo

Check the integration library

	Partner ID	Order Creation	Cancellation	Tracking via Polling	Tracking via Webhook	Proof of Delivery (POD)	Non Delivery Report (NDR)	Create Pickup Request	AWB Generation Flow	Label Generation	Country
Shipmozo	5	✓	✓	✓	✓	✓	✓	✓		✓	India

Compare with more Carriers

How to Track Shipmozo Packages

Track Shipmozo Packages with the ClickPost Tracking Page

Access the Tracking module in ClickPost.
Enter the Shipmozo AWB or tracking number.
Hit “Track” to retrieve the latest events.
Check pickup, transit, and delivery status.

Get a free demo

Track Shipmozo Packages on the Official Page

Open the Shipmozo tracking page.
Enter your tracking or AWB number.
Click “Track Now” to get the latest status.
Check pickup, transit, and delivery updates.

Get a free demo

List of Shipmozo APIs

API	Description
Manifestation and Label Generation API	Automatically generate labels and generate AWB numbers.
Track Shipment API	Get shipment updates from the assigned courier.
Cancellation API	Cancel Shipmozo bookings and update order status.
EDD API	Get delivery estimates by route and serviceability.
NDR Action Update	Request delivery reattempts or rescheduling.
Return Webhooks	Trigger reverse pickups and receive return updates.

API & Description

Manifestation and Label Generation API

Automatically generate labels and generate AWB numbers.

Track Shipment API

Get shipment updates from the assigned courier.

Cancellation API

Cancel Shipmozo bookings and update order status.

EDD API

Get delivery estimates by route and serviceability.

NDR Action Update

Request delivery reattempts or rescheduling.

Return Webhooks

Trigger reverse pickups and receive return updates.

Get a free demo

Frequently asked questions

Everything you need to know about ClickPost’s Carriers Integration

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

Other Popular Carriers

Shadowfax

Connect and Ship

Shadowfax

Connect and Ship

Shadowfax

Connect and Ship

Shadowfax

Connect and Ship

Shadowfax

Connect and Ship

Shadowfax

Connect and Ship

Shadowfax

Connect and Ship

Shadowfax

Connect and Ship

Shadowfax

Connect and Ship

Shadowfax

Connect and Ship

Shadowfax

Connect and Ship

Shadowfax

Connect and Ship

Shadowfax

Connect and Ship

Shadowfax

Connect and Ship

Shadowfax

Connect and Ship

Shadowfax

Connect and Ship

Shadowfax

Connect and Ship

Shadowfax

Connect and Ship

Shadowfax

Connect and Ship

Shadowfax

Connect and Ship

View Other similar Carriers

Frequently asked questions (FAQ's)

What shipping and courier aggregator services does Shipmozo offer for D2C brands?

Shipmozo provides a multi-carrier shipping aggregation platform connecting D2C merchants to 27+ courier partners across 29,000+ Indian pincodes. They offer automated multi-carrier rate comparisons, AI courier allocation, tracking, bulk AWB generation, early COD remittance, and integrated international shipping.

How does Shipmozo’s AI courier allocation engine route B2C shipments?

Shipmozo’s AI routing engine evaluates real-time parameters, such as destination pincode historical delivery speeds, courier RTO rates, shipping costs, and weight slabs, to automatically assign the best underlying courier partner for every order.

How does Shipmozo process Cash on Delivery (COD) and early remittances?

When an underlying courier completes a COD doorstep delivery, Shipmozo collects the payment and logs the transaction timestamp. Shipmozo offers early settlement plans (D+1 and D+2 payouts), so merchants receive funds faster than standard courier payout cycles.

How does Shipmozo manage Non-Delivery Reports (NDR) across its underlying courier network?

When an underlying courier logs a failed delivery attempt, Shipmozo captures the exception reason in real time. The platform triggers automated WhatsApp buyer follow-ups, free IVR calling, and schedules 3–5 delivery re-attempts before flagging the parcel for RTO.

How do merchants access tracking IDs and Air Waybills (AWBs) on Shipmozo?

Once an order is manifested, Shipmozo generates a unified AWB number mapped to the assigned carrier partner (such as Delhivery, Xpressbees, or Shadowfax). Merchants can fetch AWBs and track milestone updates directly from Shipmozo's central dashboard or REST APIs.

How does ClickPost reduce "Where Is My Order" (WISMO) queries for orders shipped through Shipmozo?

ClickPost ingests status pings from Shipmozo's aggregator platform and sends proactive, automated milestone updates via WhatsApp, SMS, and email. Buyers receive instant alerts throughout the delivery journey. This eliminates the need to contact customer support and reduces WISMO tickets.

How does ClickPost unify tracking APIs across Shipmozo’s 27+ underlying courier partners?

ClickPost connects directly to Shipmozo using a single RESTful tracking API and webhooks. ClickPost’s normalization engine maps raw status codes from whichever courier Shipmozo assigns into standardized ClickPost milestones, exposing clean tracking data through a single payload schema.

How does ClickPost route shoppers to branded tracking pages for Shipmozo shipments?

Regardless of which underlying courier delivers the order, ClickPost redirects buyers to a custom, brand-owned tracking page hosted on your domain. The page displays real-time progress bars, dynamic ETAs, and customizable promotional banners without exposing third-party aggregator portals.

How does ClickPost detect and manage transit delays across Shipmozo shipments?

ClickPost continuously monitors live Shipmozo tracking scans against route SLAs. If an underlying courier stalls a package at a transit hub, ClickPost automatically flags a delay exception, recalculates the dynamic EDD, and updates both the tracking dashboard and buyer notifications.

What additional visibility do businesses get by connecting Shipmozo with ClickPost?

With ClickPost, businesses get more visibility beyond Shipmozo’s core shipping and tracking, including exchange-first returns, personalized return policies, AI-assisted NDR resolution, and proactive delay and exception alerts. It also helps turn tracking into a post-purchase engagement channel with personalized product recommendations, giving teams more context around delivery issues, returns, exchanges, and repeat purchases.