Tuffnells API Integration and Tracking with ClickPost

Yes, ClickPost enables automated tracking updates and event-based notifications for Tuffnells. Once integrated, customers and retailers receive real-time alerts for major delivery milestones such as pickup, transit, out-for-delivery, and successful delivery—helping businesses maintain a consistent and engaging post-purchase experience.

Absolutely. ClickPost offers real-time tracking for Tuffnells, including visibility into delays, failed delivery attempts, or stuck shipments. Its exception management tools flag these issues instantly, alerting both businesses and customers while also collecting actionable data to drive reattempts or intervention.

By integrating Tuffnells’ API with ClickPost, businesses get end-to-end visibility into the shipping lifecycle—from pickup to delivery, as well as notification insights. The platform provides performance metrics like RTO and TAT, carrier performance contrasts, SLA adherence reports, hub-level tracking data, NPS reports, and reason based return volume distinction, allowing teams to proactively manage risks, resolve bottlenecks, and benchmark delivery performance across carriers.

Tuffnells is a well-regarded parcel delivery company in the United Kingdom, acquired by Shift in 2023. It stands among the leading sustainable logistics carriers, committed to ISO accreditation and reducing waste in both delivery and packaging. Trusted by over 4,000 businesses, Tuffnells is best known for efficiently shipping large, heavy, and bulky items via air, sea, or road to 167 countries.The carrier has a nationwide presence, offering expedited deliveries between 1–5 days. Fastest options include same-day delivery and next-day delivery by 9:30 AM, 10:30 AM, or 12 noon. It also offers an economical shipping mode for delivery within 3 days. Tuffnells is trusted by over 4,000 businesses for In addition, it offers tailored services like real-time tracking, white-glove service, and room-of-choice delivery support. With a smart booking platform, it simplifies account management, supports electronic Proof of Delivery, and allows Txt or CSV uploads, along with tracking for both pickup and drop-off shipments. Tuffnells reduces parcel handling through three trunking methods—direct, thru-route, and cross-decking. Its extensive van delivery network enables 1,600 nightly connections, 3,000 load exchanges, and covers 70,000 miles, all while minimizing the risk of parcel damage.