VIR TRANSPORT API Integration & Tracking with ClickPost

Merchants can access several tracking milestones and updates from VIR TRANSPORT via ClickPost. These milestones mostly include Order Created, Picked Up, Shipped, In Transit, Out for Delivery, Delayed, Delivered, etc. You will also get updates on delivery exceptions, reattempts, and order returns & refunds.

Yes! If ClickPost detects delivery delays along the way, it instantly updates these on the portals and sends automated alerts to shoppers. To manage exceptions for VIR TRANSPORT shipments, ClickPost has introduced its NDR management API and AI delivery exceptions manager, Parth. After updating the carriers’ databases with real-time reports, ClickPost’s NDR management system automates the entire feedback loop. Parth handles customer communications efficiently. Finally, carriers make the reattempts after getting customer responses.

Absolutely! ClickPost comes pre-integrated with 550+ carriers, along with VIR TRANSPORT, and offers a multi-carrier platform. This multi-carrier system allows businesses to choose the right carrier for their shipments, generate bulk shipping labels, and track and manage shipments on a unified dashboard. Plus, ClickPost provides analytics on the delivery performance of each carrier, so merchants can better strategize their operations.

VIR TRANSPORT (now known as VIR by JP) is a logistics and delivery company in Paris, specializing in home delivery of bulk and heavy items, such as furniture, sofas, household appliances, etc. This company operates 7 days a week and takes around an average of 4.2 days to deliver an item from their hub to the end consumers. VIR has segregated its offerings into various categories. For instance, its standard service offers doorstep delivery, including carrying goods to the floor. Alongside these, it provides additional services, such as taking back old furniture and furniture-lifting solutions. VIR also offers economic delivery, where the items are usually delivered to the sidewalk. In addition to the delivery solutions, it offers services like unpacking, taking back the packaging, and assembly of items, like attachment of legs, armrests, headrests, etc. Moreover, it also offers appliance setup services, such as unblocking, electricity connections, connecting with boxes, and more. It also offers a 360-degree platform named Horizon where businesses can monitor the real-time updates of delivery, access necessary KPIs, and contact their customer service staff.