Table Of Contents
Same-day / Next day delivery
Pickup within 120 minutes
Express International deliveries
Direct Marketing services
MyPoste Delivery management dashboard
Order tracking via mobile postal app
Email and SMS notifications
Nexive, formerly known as TNT Post Italia, is a parcel and courier shipping service that provides domestic and international shipping services to all market sections. The company is known for its forward and reverse logistics services used by the retail and private sectors in Italy. The special ecommerce services provided by the carrier have modernized the organization to compete with the big players in the field. The courier offers delivery and returns management services, making it one of the most favored ecommerce carriers in the Italian market.
The courier company was founded in Milan in 1998. Later, a group of organizations was acquired under the TNT Post brand to provide seamless logistics services in the country. The TNT post group was the country’s first private post operator. As the company underwent modern changes, it was renamed Nexive to shift the focus toward the ecommerce and retail sector. The Poste Italia group acquired the TNT post group in 2021. The prepaid and mail services of the carrier were its key feature until the recent acquisition.
The carrier focuses on faster and more accurate services to cater to the fast-paced delivery system that ecommerce customers and businesses prefer. Once you confirm the shipment, your parcel will be picked up within 120 minutes and delivered according to the choice of the service. You can choose from the Standard, Express, and Same-day shipping services. Apart from these domestic services, Nexive also offers international express shipments that allow you to deliver within 1-4 days in the European Union. You can also avail yourself of the mail and direct marketing services.
Nexive was revamped to serve the retail and ecommerce sector in Italy. Therefore, the company added a lot of value-added services to cater to the needs of their clients. The company provides insurance and cash-on-delivery options to ensure that your customers do not lose their shipments in transit. The integrated ecommerce solution comes with a MyPoste Delivery dashboard that allows you to manage and track your orders from the dashboard. Alternatively, you can also use the postal app to track and manage your shipments. ClickPost has shipping and tracking API integration with Nexive that allows you to avail of the carrier's services within 24 hours. The carrier also provides proactive notifications through SMS and emails to ensure a smoother delivery experience.
FAQs about Nexive
1) Where can I avail the services of Nexive?
As the Poste Italian group acquired Nexive in 2021, you can avail of the carrier's services from the post offices. Alternatively, you can use the website of the carrier or shipping software like ClickPost to avail its services. The carrier's support has also been shifted to the sender Assistance section or the Recipient Assistance section of the Poste Italian group from June 1, 2022.
2) How do I send an update on my Nexive shipment through SMS?
The Nexive domestic shipping services include a default notification to the recipient via email. If you want to send updates over SMS to your receiver or customer, you must purchase the add-on while booking your shipment with the carrier.
|Manifestation and shipping label generation API:||
Create order on Courier Partner, fetch waybill and shipping label and place pickup request
|Track Shipment API:||Track your Nexive shipment using AWB and Courier Partner|
|Cancellation API||Cancel shipment manifested on Courier Partner for faster returns|
|EDD API:||Show estimated delivery date for shipments on the order checkout page|
|NDR Action update:||Updates the after NDR action directly on courier company’s database|
|Return Web-hooks:||Track your return shipment using AWB and Courier Partner using web-hooks|
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