Parcelit Tracking and API Integration with ClickPost

Trusted by 450+ global brands

Benefits of Connecting with Parcel It through ClickPost

Connecting Parcel It with ClickPost enables brands to achieve:

30% repeat purchase rate with Parcel It’s same-day delivery and ClickPost’s post-purchase experience.
47% higher NPS with real-time tracking that keeps customers informed at each delivery milestone.
31% faster deliveries by automatically allocating orders to the right carrier.

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Check the integration library

	Partner ID	Order Creation	Cancellation	Tracking via Polling	Tracking via Webhook	Proof of Delivery (POD)	Non Delivery Report (NDR)	Create Pickup Request	AWB Generation Flow	Label Generation	Country
Parcel It	5	✓	✓	✓	✓	✓	✓	✓		✓	India

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How to Track Parcel It Packages

Track Parcel It Packages with the ClickPost Tracking Page

Sign in to ClickPost and open the tracking module.
Enter your Parcel It AWB number.
Hit “Track” to fetch the latest tracking updates.
View pickup, transit, out-for-delivery, and delivery status in one place.

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Track Parcel It Packages on the Official Page

Open the Parcel It tracking page.
Enter your docket number in the tracking field.
Click Track.
View the current location, transit stage, and delivery progression.

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List of Parcel It APIs

API	Description
Manifestation and Label Generation API	Generate labels and manifests from order details for Parcel It.
Track Shipment API	Get live tracking updates across every step of the delivery journey.
Cancellation API	Cancel bookings before pickup and update the order automatically.
EDD API	Get delivery estimates based on the service and destination.
NDR Action Update	Send reattempt or address updates to Parcel It.
Return Webhooks	Start reverse pickup and track returns in real-time.

API & Description

Manifestation and Label Generation API

Generate labels and manifests from order details for Parcel It.

Track Shipment API

Get live tracking updates across every step of the delivery journey.

Cancellation API

Cancel bookings before pickup and update the order automatically.

EDD API

Get delivery estimates based on the service and destination.

NDR Action Update

Send reattempt or address updates to Parcel It.

Return Webhooks

Start reverse pickup and track returns in real-time.

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Frequently asked questions

Everything you need to know about ClickPost’s Carriers Integration

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

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Frequently asked questions (FAQ's)

What is Parcel It's same-day and hyperlocal delivery coverage in India?

Parcel It runs same-day and hyperlocal delivery for D2C brands and marketplaces. The service covers metro cities and major Tier 2 hubs. Big Basket is one of Parcel It's known hyperlocal clients. Brands use these tiers for grocery, quick commerce, and time-sensitive D2C orders.

Does Parcel It deliver to villages and Tier 4 towns?

Yes. Parcel It operates across all 28 Indian states with reach to 20,000+ pin codes. Their network extends to village-level delivery in many states. This makes Parcel It a fit for brands selling into semi-urban and rural India where most metro-only carriers stop short.

What is Full Truck Load (FTL) and when should I use Parcel It for it?

FTL is a dedicated truck for a single shipment, used when the consignment fills or nearly fills a full truck. Parcel It offers FTL for B2B distributors, manufacturers, and enterprise brands moving bulk cargo between warehouses or to large retail customers. FTL is faster than part-load because there are no intermediate stops.

How does Parcel It handle reverse logistics for e-commerce brands?

Parcel It runs a dedicated reverse logistics service for pickups, replacements, and customer returns. The team schedules pickups at the customer doorstep, brings the return to the nearest warehouse, and updates the status through each stage.

Which industries does Parcel It serve?

Parcel It supports e-commerce, D2C, FMCG, retail, electronics, automotive, and manufacturing brands. Its B2C, B2B, international, 3PL, and cargo services cover both parcel and freight needs.

How do I connect Parcel It to my Shopify store through ClickPost?

ClickPost offers direct integration with Shopify stores, making it easy to connect your store with Parcel It. Once connected, you can manage shipments, tracking updates, and delivery workflows through ClickPost without building a custom integration.

Can ClickPost automate same-day delivery notifications for Parcel It shipments?

Yes. ClickPost triggers WhatsApp, SMS, and email updates at every scan event. For same-day orders, customers get notified at order confirmation, pickup, out-for-delivery, and completion within a few hours. This cuts inbound "where is my order" queries for time-sensitive orders where customers check status most.

How does ClickPost handle NDR management for Parcel It's hyperlocal deliveries?

When a Parcel It delivery fails, ClickPost immediately triggers an NDR workflow. Customers get a quick WhatsApp prompt to reschedule or update their address, and their response is sent back to Parcel It for the next delivery attempt.

What analytics does ClickPost provide for Parcel It's cost per shipment across service tiers?

ClickPost gives brands a clear view of Parcel It shipment performance, including delivery status, delivery timelines, NDRs, and RTOs. This helps teams track performance and identify where delivery operations can improve.

Why choose ClickPost over Parcel It's built-in tracking?

ClickPost brings Parcel It shipments into the same tracking view as your other carriers, giving your team one place to monitor every delivery. Your shoppers get a branded tracking experience with real-time updates and delivery ETAs, keeping them informed without leaving your brand. Your teams can use delivery, carrier, NDR, and returns data to spot issues faster and improve post-purchase operations. And when a delivery fails or a customer wants to return an order, ClickPost helps automate the next step instead of leaving your team to handle it manually.