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ShipPrime Tracking and API Integration with ClickPost

Integrate ShipPrime with ClickPost for branded tracking and up to 40% lower RTO rate.

Shipprime-integration

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Benefits of Connecting with ShipPrime through ClickPost

Pair ShipPrime's multi-carrier network with ClickPost's post-purchase intelligence for measurable outcomes.

  • Cut RTO up to 40% with Parth, ClickPost's AI voice agent that calls customers to reconfirm and reschedule failed deliveries.

  • Reduce WISMO queries up to 60% with a branded tracking page and proactive SMS, email, and WhatsApp alerts at every milestone.

  • Set 90%-accurate EDDs at checkout from ClickPost's data science model, so shoppers see a realistic date and abandon fewer carts.

Check the integration library

Partner ID Order Creation Cancellation Tracking via Polling Tracking via Webhook Proof of Delivery (POD) Non Delivery Report (NDR) Create Pickup Request AWB Generation Flow Label Generation Country
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How to Track ShipPrime Packages

Track ShipPrime Packages with the ClickPost Tracking Page

  • Locate your ShipPrime tracking number from your order confirmation.

  • Visit the ClickPost Tracking Page for your brand.

  • Enter your tracking number in the search field.

  • Click Track to view live shipment status, expected delivery date, and milestones.

Track ShipPrime Packages on the Official Page

  • Open ShipPrime’s official website.

  • Click on “Track Order”. You will be redirected to the tracking page.

  • Enter your tracking or AWB number, then click the search icon.

  • Your latest shipment status and delivery details will appear instantly.

List of ShipPrime APIs

API Description
Manifestation and Label Generation API Manifest ShipPrime orders in bulk and get ready-to-print labels back automatically, clearing manual data entry out of daily dispatch.
Track Shipment API Pulls real-time status for every ShipPrime consignment across its 15+ partners onto a branded tracking page, notifications included.
Cancellation API A shopper cancels, and ClickPost relays it to the carrier at once, so nobody logs in to do it by hand.
EDD API Puts an accurate delivery estimate on your product and checkout pages, drawn from ClickPost's data science model at up to 92% accuracy.
NDR Action Update Gathers every failed ShipPrime delivery in one dashboard, logs the customer's reply, and sends corrected instructions back to the courier for a fast reattempt.
Return Webhooks Automatically trigger the full ShipPrime returns workflow the instant a customer files a return, keeping reverse logistics hands-off.
API & Description
Manifestation and Label Generation API
Manifest ShipPrime orders in bulk and get ready-to-print labels back automatically, clearing manual data entry out of daily dispatch.
Track Shipment API
Pulls real-time status for every ShipPrime consignment across its 15+ partners onto a branded tracking page, notifications included.
Cancellation API
A shopper cancels, and ClickPost relays it to the carrier at once, so nobody logs in to do it by hand.
EDD API
Puts an accurate delivery estimate on your product and checkout pages, drawn from ClickPost's data science model at up to 92% accuracy.
NDR Action Update
Gathers every failed ShipPrime delivery in one dashboard, logs the customer's reply, and sends corrected instructions back to the courier for a fast reattempt.
Return Webhooks
Automatically trigger the full ShipPrime returns workflow the instant a customer files a return, keeping reverse logistics hands-off.

Frequently asked questions

Everything you need to know about ClickPost’s Carriers Integration

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

Frequently asked questions (FAQ's)

What is ShipPrime and what makes it suitable for e-commerce?

ShipPrime is an India-based shipping aggregator founded in 2021 that connects D2C and e-commerce brands to 15+ courier partners, including Delhivery, Ekart, XpressBees, Blue Dart, and DTDC. With 18,700+ pincodes covered, D+2 COD remittance, and automated NDR workflows, it's a strong fit for brands that need affordable, reliable logistics at scale.

How do I track a ShipPrime shipment?

Enter your AWB or tracking number on the ShipPrime Track Order page for live status. For a branded experience with milestones and EDD, use ClickPost's unified tracking page instead.

Which courier partners does ShipPrime support?

ShipPrime offers 15+ partners across surface, rail, and air, including Delhivery, Ekart, Shadowfax, XpressBees, Blue Dart, Amazon Shipping, DTDC, and Shree Maruti, and uses a recommendation engine to assign the best partner per order based on performance and cost.

ShipPrime already picks a courier, so what does ClickPost add?

ShipPrime allocates within its own partner network; ClickPost's AI Carrier Allocation weighs speed, cost, serviceability, and past performance across 200B+ data points, and extends the same logic across 700+ carriers through one API, so you can benchmark ShipPrime against every other option and own the branded post-purchase experience on top.

How can I automate ShipPrime tracking inside a Shopify store?

Through ClickPost's native Shopify integration. ShipPrime updates sync automatically, customers get notified via SMS, email, or WhatsApp, and a branded tracking page goes live with no custom code.

How does ClickPost reduce RTO rates for ShipPrime shipments?

ClickPost's NDR system, led by the Parth AI voice agent, flags every failed ShipPrime delivery, contacts the customer via call, WhatsApp, or SMS to reconfirm details, and pushes updated instructions back to the carrier. This reduces repeat failures and cuts RTO by up to 40%.

Streamline your shipping experience with ClickPost

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