SpiceXpress API Integration and Tracking with ClickPost

Yes! ClickPost supports the automated generation of shipping labels and AWB numbers for SpiceXpress shipments. Once SpiceXpress is allocated for shipments, ClickPost’s APIs directly communicate with the carrier’s platform. Upon successful request, AWB numbers are generated, and shipping labels are returned in a printable format. This further eliminates the need for manual intervention and reduces unnecessary human errors.

Absolutely! ClickPost offers a tracking page that allows customers to monitor their orders in real time. Enterprises can configure this portal with their brand details, logos, and customers’ native languages. At the same time, it allows merchants to send branded notifications to shoppers to keep them in the loop throughout the journey.

ClickPost continuously monitors the end-to-end delivery process. In case a delivery fails (it can be for any reason, like customer unavailability, wrong delivery address, and so on), its NDR management API instantly updates SpiceXpress’ databases with the latest NDR reports. Then, ClickPost categorizes these reports into issue-specific budgets and tries to fetch customer responses via Parth, its AI delivery exceptions manager. Upon fetching the responses, it routes the resolution back and helps delivery agents to make reattempts.

SpiceXpress is the logistics and cargo division of SpiceJet, India’s second-largest airline. Established in 2018, SpiceXpress has become a leader in domestic and international air shipping and offers the largest connectivity within India. It operates a robust network of 113 individual aircraft and has the capacity to handle daily loads of up to 980 tons. Plus, it connects 79 serviceable airports, ensuring reliable delivery within urban and countryside areas. SpiceXpress offers a wide range of delivery services at an affordable price. With this air carrier, you will benefit from solutions like high-value cargo delivery, door-to-door shipping, airport-to-airport logistics, perishable goods delivery, dangerous goods shipping, and temperature-controlled delivery. In fact, SpiceXpress is fully capable of handling the safe and secure transportation of live animals. At the same time, SpiceXpress has adopted various technological services like a GPS-enabled mobile app, an e-POD system, and more. SpiceXpress has formed several partnerships with various carrier companies to boost its reach and serviceability. For example, its partnership with Ekart aims to strengthen door-to-door delivery. Likewise, its collaboration with XpressBees ensures reliable B2B and international delivery services.