Supermile Tracking and API Integration with ClickPost

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Benefits of Connecting with Supermile through ClickPost

Pair Supermile's AI last-mile network with ClickPost's post-purchase intelligence for measurable outcomes.

Lift customer retention up to 66% with a transparent, branded post-delivery experience across Riyadh, Jeddah, Dammam, Makkah, and Medina.
Raise on-time delivery by 15% by reading Supermile's live tracking data to flag delays before they breach an SLA.
Bring RTO down 15 to 20% with Parth, ClickPost's AI voice agent, which calls customers after a failed drop to reconfirm the address and reschedule.

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Check the integration library

	Partner ID	Order Creation	Cancellation	Tracking via Polling	Tracking via Webhook	Proof of Delivery (POD)	Non Delivery Report (NDR)	Create Pickup Request	AWB Generation Flow	Label Generation	Country
Supermile	5	✓	✓	✓	✓	✓	✓	✓		✓	India

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How to Track Supermile Packages

Track Supermile Packages with the ClickPost Tracking Page

Locate your Supermile tracking number from your order confirmation or shipping notification.
Visit the ClickPost Tracking Page for your brand.
Enter your tracking number in the search field.
Click Track to view live shipment status, expected delivery date, and milestones.

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Track Supermile Packages on the Official Page

The official tracking page for Supermile is currently unavailable. However, the tracking process would typically work as follows:

Open the Supermile platform and sign in to your account.
Go to the shipments or orders section.
Enter or select your order reference number.
View the real-time status of your delivery on screen.

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List of Supermile APIs

API	Description
Manifestation and Label Generation API	Spins up Supermile shipments and auto-generates print-ready labels, clearing manual manifest steps out of dispatch.
Track Shipment API	Feeds live Supermile status into a branded tracking page, notifications sent automatically as each milestone is hit.
Cancellation API	Calls off a Supermile order the instant a customer cancels, and the update reaches the network with no manual handling.
EDD API	Surfaces a trustworthy delivery estimate on product and checkout pages, backed by ClickPost's data science model at up to 92% accuracy.
NDR Action Update	Gathers every unsuccessful Supermile delivery in one view, logs the customer's preference, and pushes fresh instructions back to the network.
Return Webhooks	Launches the Supermile returns flow the moment a customer starts one, keeping reverse pickups fully hands-off.

API & Description

Manifestation and Label Generation API

Spins up Supermile shipments and auto-generates print-ready labels, clearing manual manifest steps out of dispatch.

Track Shipment API

Feeds live Supermile status into a branded tracking page, notifications sent automatically as each milestone is hit.

Cancellation API

Calls off a Supermile order the instant a customer cancels, and the update reaches the network with no manual handling.

EDD API

Surfaces a trustworthy delivery estimate on product and checkout pages, backed by ClickPost's data science model at up to 92% accuracy.

NDR Action Update

Gathers every unsuccessful Supermile delivery in one view, logs the customer's preference, and pushes fresh instructions back to the network.

Return Webhooks

Launches the Supermile returns flow the moment a customer starts one, keeping reverse pickups fully hands-off.

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Frequently asked questions

Everything you need to know about ClickPost’s Carriers Integration

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

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Frequently asked questions (FAQ's)

What is Supermile and what makes it suitable for e-commerce?

Supermile is a Saudi Arabia-based AI-powered last-mile platform that orchestrates distribution across 520+ logistics partners and 26,000+ drivers. Covering Riyadh, Jeddah, Dammam, Makkah, and Medina with sub-second allocation, it's a strong fit for restaurants, retailers, and e-commerce brands that need fast, intelligent last-mile fulfillment.

Which cities and integrations does Supermile support?

It covers Riyadh, Jeddah, Dammam, Makkah, and Medina, integrates with Salla and Foodics POS systems, and offers an open API. Its two products, Enginizer for businesses and Ustuli for fleet operators, cover both order orchestration and fleet performance.

How do I track a Supermile shipment?

Sign in to the Supermile platform and open the shipments section for live status. For a branded experience with milestones and EDD, use ClickPost's unified tracking page instead.

Supermile already allocates with AI, so what does ClickPost add?

Supermile optimizes within its own driver network; ClickPost's AI Carrier Allocation weighs speed, cost, serviceability, and past performance across 200B+ data points and extends that across 700+ carriers, so you can benchmark Supermile against every other option and own the branded post-purchase layer on top.

How can I automate Supermile tracking inside a Shopify store?

Through ClickPost's native Shopify integration. Supermile updates sync automatically, customers get notified via SMS, email, or WhatsApp, and a branded tracking page goes live with no custom code.

How does ClickPost reduce RTO rates for Supermile shipments?

ClickPost's NDR system, led by the Parth AI voice agent, flags every failed Supermile delivery, calls or messages the customer to reconfirm details, and pushes updated instructions back to the network. This reduces repeat failures and cuts RTO by up to 40%.